Name: Ebay
Rating: 3.09

“I will never use eBay again never got order eBay said item was delivered I tried to tell them I never got anything but all they would say is it was delivered I was on email for days got to seller he said he would give me a credit hope so thanks eBay for no help”

Helpful Report

Posted 4 years ago

“Dental 3-Well Wax Heater Dipping Pot… Dental 3-Well Wax Heater Dipping Pot… Dental 3-Well Wax Heater Dipping Pot Portable Analog Heater Pot JT-15 UK STOCK Item price £115.96 Item discount -£5.80 Quantity 4 I purchased this product for 'listed as a UK seller' The items were dispatched from China with an unrecognisable tracking number. They have never arrive. When I complained the company sent 1 out of the 4 from UK !! As the company successfully sent one Ebay customer services said the case was closed !!! I loose the rest of my money and they do not want to know !!!! They have lost respect and trust . Looks like they have peaked and are enjoying the Covid situation. I had 1576 positive buyer reviews, looks like parting from the company is the best response. Beware its not what it was !!!! Regards Chris”

Helpful Report

Posted 4 years ago

“Dental 3-Well Wax Heater Dipping Pot… Dental 3-Well Wax Heater Dipping Pot… Dental 3-Well Wax Heater Dipping Pot Portable Analog Heater Pot JT-15 UK STOCK Item price £115.96 Item discount -£5.80 Quantity 4 I purchased this product for 'listed as a UK seller' The items were dispatched from China with an unrecognisable tracking number. They have never arrive. When I complained the company sent 1 out of the 4 from UK !! As the company successfully sent one Ebay customer services said the case was closed !!! I loose the rest of my money and they do not want to know !!!! They have lost respect and trust . Looks like they have peaked and are enjoying the Covid situation. I had 1576 positive buyer reviews, looks like parting from the company is the best response. Beware its not what it was !!!! Regards Chris”

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Posted 4 years ago

“Everything you need, you'll find it on here somewhere and normally cheaper than anywhere else.”

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Posted 4 years ago

“Ebay needs to review their customer service because they need to be fair with seller and buyer and should not be favoring just buyers. In the end its seller fees that pays off the eBays bill. When the buyer win the item and does not pay then Bay should automatically cancel after a day and relist the item.”

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Posted 4 years ago

“I bought a toilet bidet and contacted the seller twentyone2020 and sent them photos per their request, and despite various email never get a reply from them, the seller waited for more then 90 days and obviously they knew I could not get in touch with eBay as by then eBay take no interest in my complaint because is over 90 days. I tried multiple times with eBay but to no avail.”

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Posted 4 years ago

“ebay is cancer without alternative, it is cool till you got scammed or banned without explanation”

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Posted 4 years ago

“Received fraudulent tracking number from eBay that stated package delivered yet when I called FedEx they informed me that number was not for me or my address. Impossible to call eBay to talk to so filled a automated complaint with eBay explaining all the details who then sent same tracking number again two days later again stating package delivered which it wasn’t even tho they had been told it wasn’t since they have your money they don’t care will have to call credit card to file fraudulent charge to hopefully get money back friends have told me of them having similar experience”

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Posted 4 years ago

“eBay cheated me out of $70 with indifference and stupidity. The short version is that I logged into eBAY, UPDATED MY MAILING ADDRESS, purchased an item, and they told me they would send it to an old address they had populated from elsewhere. I immediately informed them, and eBay said, we don't care, tell the seller. Their contact info for the seller was inaccurate, so I had to hunt them down. I found the seller and contacted them, and they said we don't care, we're going to mail it to this old address eBay supplied. I contacted the post office, but they said the shipper had not made available any means to intercept or redirect the package, even if I paid extra. The item was lost forever. eBay said the seller probably didn't see my message until after it was sent - but the seller replied to my message, which was sent within at most 20 minutes of seeing that eBay intended to ship my package to a wrong address rather than the one I had given them. They stole $70+ from me, and gave me nothing in return. Please never, ever try to buy anything from eBay. You will regret it.”

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Posted 4 years ago

“This company is a great scam artists company and they banned your account for doing nothing wrong government needs to shut them down now”

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Posted 4 years ago

“Worst customer service I ever received. To be exact I didn't get any customer service. Bunch of empty words and lots of nonsense. I issued wrong refund by mistake and ebay knew about it. Instead they chose to ignore it. Now the byer not only scamed me, he kept 2 refunds and ebay supported him. It makes byer (tonyf56) and ebay part of scamming group. They are all thiefs and fraudsters. I lost 2 items and 2 refunds. Buyer is not communicating and ebay just ignoring me.”

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Posted 4 years ago

“The buyer paid for the shipping eBay could not give me the right shipping label I asked for another shipping label and no response I lost a cell or I’m going to lose it you can’t talk to a live person it’s a lot easier to get a hold of the President of the United States eBay sucks”

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Posted 4 years ago

“I had a few minor problems but they were resolved. But due to a new seller's policy. You are required to allow Ebay access to a personal bank account. With identity theives. I don't want anyone having direct access to any account of mine.”

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Posted 4 years ago

“Can not contact anyone at eBay seller purposely sent an item that had car oil all over you could see that it had car oil all over it through the packaging you can smell it through the packaging eBay would not take care of this I did not get my money back.”

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Posted 4 years ago

“If I could leave a zero I would leave… If I could leave a zero I would leave five zeros. Dealing with eBay was one of the most frustrating and unbelievably corrupt companies I have ever experienced in my life. There’s absolutely no customer support- in fact you can’t even contact them. I basically sold an item to a customer who canceled the sale after it was confirmed eBay did not notify me that they had canceled it until after two days after I had already shipped this heavy item for $120. The shipping label that eBay was supposed to supply, did not work and I could not reach customer service. I was forced to spend an exorbitant amount to ship this item. Two days after I shipped it I received a message that the buyer had canceled the order then I received a notice the buyer was claiming the order the item was not working properly And requested a refund. I tried communicating with the seller but I feel that it was a scam from the get go. Basically if a buyer cancels an order after the seller ships, and then complains that the order item is not working properly the seller loses everything. This buyer basically stole my $1500 item and eBay did absolutely nothing to resolve the matter.I feel violated- I feel betrayed -I feel taken advantage of -I feel robbed. Do not work with eBay -they suck!!!!!!!!!! I communicated extensively with the buyer and eBay via messenger but was basically given the blah blah blah. I am out my item -I am out the shipping cost and I got nothing in return. The buyer got my item for free. This is unreal! Customer service number is disconnected! There is no human working behind the screens.”

Ebay 1 star review on 24th November 2020

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Posted 4 years ago

“IM BEING DISCRIMINATED AGAINST. TRYING TO FORCE ME TO GET THE APP AND TO USE PAYPAL. I HAVE OFFERS I CAN'T RESPOND TO. MAKING ME LOOK BAD DESTROYING MY REPUTATION AS A BUYER. SUSPENDED MY ACCOUNT WITHOUT NOTIFICATION NO TIME LINE! TRYING TO FORCE ME TO PAY BUY IT NOW PRICES. I HAVE 100%POSITIVE FEEDBACK! NO NONPAYMENTS! CANNOT COMMUNICATE!!”

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Posted 4 years ago

“This review is about selling on ebay- be careful, I have been a small seller for 10 years, a few items a year, but eBays newer policies make it impossible to continue. A buyer can return any item for any reason and the seller is stuck return shipping even on auctions clearly stated as no returns. I sold factory sealed new-in-box beats and the buyer opened them, changed their mind, and ebay gave them a full refund, charged me return shipping and on top of this, their affiliate PayPal charged me $20 for having a negative PayPal balance while waiting for ebay to "resolve" the issue. Very dishonest, debating whether a formal complaint with the better business bureau is worth my time. I will be closing my eBay and PayPal accounts.”

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Posted 4 years ago

“I normally buy from Amazon 85% of the time they're great they're fantastic so I bought a product from eBay never got it I complained to the seller for a week I call eBay they tell me I have to fill out a claim which I did now it gives the seller another 3 days before they get involved so now I'm waiting a week these guys suck never again will I do business with these clowns.”

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Posted 4 years ago

“I've been with eBay for 17 years, mainly as a buyer and with 100% feedback. I was scammed by a seller from whom I purchased a laptop who had zero feedback and it was never delivered. I eventually got my money refunded and I left the seller negative feedback. The next thing I know is that I've been suspended from eBay for life, no explaination whatsoever. I went into a live chat and the customer agent refused to discuss the matter and terminated the chat. Eventually I managed to speak to a human being who said he couldn't discuss the matter as it was final and I have no right of appeal, but it was to do with the laptop purchase. It's like dealing with Nazi's or a kangaroo court, you're guilty and we're not telling you what crime you have commited and you have no right to state your case. So I've been banned and the scammer is still there free to trade. Well it's your loss eBay, I shall take my business to Amazon where the majority of sellers are honest.”

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Posted 4 years ago

“After making an order, they cancelled my account permanently. No explanation was given, and I was not able to track my purchase, or get additional information. Customer service said they could give me no information, nor tell me anything about my order. The only thing they said was that if I do not receive the item, to call my credit card company. They are totally untrustworthy. Never will try using them again. It is clear why Amazon is taking their business.”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Ebay Reviews