EE Reviews

1.6 Rating 1,239 Reviews

13 %

of reviewers recommend EE

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does EE deliver? How long does EE take to deliver? Does EE deliver on time? How is accuracy and good condition of items delivered by EE?

Returns

How is EE returns process?

Customer Service

How can I contact EE? How quickly does EE resolve customer queries?

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Ask a question and get answers from people who are customers of EE.

Email:

info@ee.co.uk

Location:

6 Camberwell Way
Sunderland
SR3 3XN

How is EE returns process?

Helpful Report

(3 weeks ago)

Greater than 92% of reviewers feedback is EE returns process could be better.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ I spent two wEEks chasing the item through DPD, mutliple agents and managers at EE and their returns team. ”

- Anonymous

“ I had my returns package posted to an old flat, I asked them to resend it (not something you'd do if you weren't going to send it) and when they said it didn't arrive I reached out to them immediately. ”

- Cameron

“ Now I am giving all the facts and their customer service kEEp telling me that they will pass me returns ( not 1 mention of refunding me) great loyalty these guys show. ”

- Anonymous

EE Reviews

Returns - Difficult