EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service. Rubbish confusing app. Free chocolates but if it's ticked by mistake you don't get them, no summary before you buy hence I ordered 2 lots! Unhelpful genetic unmeaningful apologies from support team - no genuine customer care. Completley out of pocket, I could have got 2 bunches of 4 pound roses from any supermarket that would have been as nice. So cost me 48 pound for delivery! Never again!”

Helpful Report

Posted 1 year ago

“Beautiful flowers at very reasonable prices The quality is excellent and delivery is reliable with updates so you know when your flowers have been delivered. Plus plenty to choose from and free chocolates it's a win win all round .”

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Posted 1 year ago

“Ordered one day and delivered the next. Fresh flowers, beautifully presented. My dear old mum was extremely happy. Definitely will use this service again and again and again.”

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Posted 1 year ago

“After an initial non-delivery of birthday flowers for my daughter-in-law due to their carrier error, Eflorist responded quickly to my query regarding the non-delivery. They then provided a successful second delivery via a different carrier as soon as possible. Excellent service.”

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Posted 1 year ago

“Sent 2 bouquets for birthdays and very pleased with them. They arrived on time and in good condition”

Helpful Report

Posted 1 year ago

“The bouquet looked good on arrival but the roses only lasted 4 days. Rather disappointing.”

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Posted 1 year ago

“I sent my Mother what looked like a beautiful bouquet for her 91st Birthday. The flowers arrive with 2 Lilly stems with no buds or flowers on either. My Mother was disappointed, she tried calling Efloist herself, no reply. She was so disappointed. I tried calling, the line was always busy, l also emailed them no reply. I most certainly wanted a replacement or refund. Definitely not recommended.”

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Posted 1 year ago

“Great website. Easy to use. Kept informed by good communication. Flowers were a gift and the recipient was delighted with them.”

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Posted 1 year ago

“Very good and quick on delivery”

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Posted 1 year ago

“Easy to order, delivered promptly and flowers are of a great quality and last. Highly recommend.”

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Posted 1 year ago

“You have asked me to leave a review so I will oblige - I ordered flowers for the same day and paid the surcharge for this - ony to be called much later to say that this was not possible. This is the firrst and last time I will use Eflorist.”

Helpful Report

Posted 1 year ago

“It made my gf very happy that i could deliver her a bouquet of flowers while i was on holiday.”

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Posted 1 year ago

“I was sending flowers from Australia to the UK. The delivery time was crucial and a challenge to pull together. Eflorist made it easy with prompt and supportive communication. The flowers were amazing and the timing coordinated well.”

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Posted 1 year ago

“Just received 18 roses and they arrived promptly. Packaged very securely and buds just commencing breaking open. Placed them in a cleaned vase (hot washed vase in vinegar water and allowed to cool, then thoroughly rinsed in clear water) Roses put in room temperature cold water. added preserver fluid *supplied with roses. 9 days now and all roses still in scented bloom and looking as fresh as day they arrived. 100% quality service and products.”

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Posted 1 year ago

“Beautiful flowers and chocs great addition... Made my friends day as just lost their daughter aged 32 soo very sad but put a small smile on there face to know someone is there for them ... Thanks soo much😍”

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Posted 1 year ago

“Disappointed!!!!”

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Posted 1 year ago

“My friend was very happy with the flowers and chocolates I sent through you for her birthday. I was surprised that a card was included although I was not asked to pay for it so that was lovely. I was also pleased that the flowers could be delivered on her actual birthday as it was a Sunday Although everything was lovely they were not delivered until after 4 pm. I understand that you don't control the couriers and the flowers did get there on the right day but it was rather later than I would have hoped. I was told by the courier of the expected time slot so I was able to warn my friend to be in at that time. Generally a good service and very nice flowers.”

Helpful Report

Posted 1 year ago

“I have ordered before and because your site is easy to use and flowers are always beautiful and always on time definitely no complaints”

Helpful Report

Posted 1 year ago

“I’ve been using Eflorist for some time and always been impressed with the quality of flowers. However on this occasion I was disappointed. Unfortunately with Amazon delivering the flowers were kept enclosed for too long on a very hot day. In addition the quality of the flowers was disappointing.”

Helpful Report

Posted 1 year ago

“The flowers were of poor quality and it was a very small bouquet. I will not be using your firm again.”

Helpful Report

Posted 1 year ago

EFlorist is rated 3.7 based on 12,320 reviews