EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering is easy online with lots of choice. The flowers have always been good. This time one of my delivery orders was delayed but only by a day. The recipients seem pleased with them. (I can’t add photos as I send them but don’t get to see them. )”

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Posted 2 years ago

“I can rely on them for fresh flowers, beautifully presented.”

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Posted 2 years ago

“Disappointed overall. originally I ordered a bouquet of flowers advertised as same day delivery, only to receive text message to say unfortunately no florist is available to do my order I was given a 2nd choice so I agree to it not realising till after order was placed that my order will be delivered 48 hours later and when they were, they were dry and limp for the price I feel it's unacceptable also same day delivery shouldn't advertise that you can, very let down by the service overall.”

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Posted 2 years ago

“Absolutly disappointed, the quailty of the flowers was very poor, the roses were half dead and the petals so small. The packaging was the only good thing, when I tried call follow process and complain to them, they say they cannot find my order. I am writing this from an email THEY sent me to write a review. DO NOT USE THEM, unless it is for someone you do not like as they will be disappointed. Urge you not to use them, even if it means you have to pay more”

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Posted 2 years ago

“The flowers received weren’t very good quite disappointed with them. For the money spent I think saving £20+ we should have bought supermarket flowers. Also the delivery was terrible flowers left on the door step on a busy main road an email sent to say delivered with a photo. We don’t monitor our email 24 hours per day so that was pointless message a call or tx would have been Better. Also the delivery driver did not attempt to contact the person in the flat they were sat waiting for the flowers. Overall conclusion we will shop elsewhere in future.”

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Posted 2 years ago

“beautiful flowers made a 91 year old aunty very”

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Posted 2 years ago

“Lovely flowers, quick delivery, will definitely use again x”

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Posted 2 years ago

“Haven’t heard from recipient yet but I’m hoping they will be ok. I’ve used Eflorist a lot & always been pleased but I believe you’ve changed couriers & they arrived late so I’m concerned about the condition.”

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Posted 2 years ago

“Delivery was a day late the flowers were really poor for the amount of money I paid and the free gift didn’t come with it. I’ve used this site a few times and this will be the last.”

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Posted 2 years ago

“Always delivers beautiful flowers on time.”

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Posted 2 years ago

“Absolutely disgusted with the quality of flowers, turned up dried and fit for the bin some 72 hours later, delivered late for a 70th birthday. Poor communication in handling my complaint. I would advise anyone using this company to AVOID AVOID AVOID. Needless to say i will never use EFlorist again as they do not deliver on any part of the contract.”

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Posted 2 years ago

“Thank you!”

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Posted 2 years ago

“Thank you!”

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Posted 2 years ago

“Lovely flowers delivered next day brilliant service thank you so much. Very happy.”

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Posted 2 years ago

“Beautiful flowers at a reasonable price. Very reliable delivery and my partner is very happy!”

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Posted 2 years ago

“Ordered 50 Red Roses to be delivered on the 11th in time for my partner's birthday. It's now the 14th and still no delivery!”

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Posted 2 years ago

“Quick delivery but roses arrived dead”

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Posted 2 years ago

“For the price I paid my mum got 5 stems worth. Absolute rip off and embarrassing too. Won’t ever use eflorist again.”

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Posted 2 years ago

“Are you kidding asking me to write a review when the boquet didn’t arrive & despite lots of requests to be contacted no contact from you. I would like a full refund”

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Posted 2 years ago

“This is the second time I use Eflorist to send bouquet to my friend's birthday. Very disappointedly this is the second time the delivery is delayed. Last year it was delayed 2 days, this year is delayed 1 day. If you can't guarantee your delivery day, why do you ask customer to select the delivery date? Especially the date was selected well in advance? The delivery fee should be refunded based on the actual service.”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews