EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.71

3.7 Rating 12,320 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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EFlorist 1 star review on 8th November 2024

810

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Offered a product for same day delivery, took payment then sent a text later in the day to say they can't deliver 'same day' and don't have the product for delivery the next day either.”

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Posted 2 years ago

“Product arrived on time but quality not great”

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Posted 2 years ago

“Excellent choice Great Value for money Delivered on time Much appreciated by recipient Lasles at least 10 days”

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Posted 2 years ago

“My friend was delighted with the flowers”

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Posted 2 years ago

“Bought some flowers for my friends mum who’s not been well. She loved them☺️”

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Posted 2 years ago

“I ordered these in reasonable time for delivery on my daughter's birthday. They did not arrive until 2 days after the day nominated. No compensation offered as there is a disclaimer! It was not clear on the web order system that this was not a local florist (I had specifically sought a local florist to ensure delivery when requested and this one came up on my search. Only when they were not delivered did I realise this was a Euro service (so not local at all) and there was no telephone number or possibility of speaking to anyone. tried live chat but no response. Email reply took more than 24 hrs. I would never use this service again and sad I wasted my money.”

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Posted 2 years ago

“I live in NZ and wanted flowers delivered to a relative in the UK. The arrangement was exactly as ordered and the recipient was overwhelmed and delighted with her gift. The roses and freesias were delivered in superb, fresh condition, were nicely fragrant and beautifully presented. (Oh, and I should add that the bonus pack of Lindt chocolates included with the flowers was also much appreciated and enjoyed by her!) To summarise, I feel I had excellent value for money in terms of both the flowers and for the service provided by the company. This was my first time of using eflorist and won't be the last. My sincere thanks to all involved.”

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Posted 2 years ago

“Extremely dissatisfied with the flowers I ordered for my ill friend. I have emailed and was told to leave it for a few days today my friend sent me photo and they are all dying off would not use again and certainly tell anyone who was looking to send flowers to avoid at all costs”

EFlorist 1 star review on 17th November 2022

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Posted 2 years ago

“Flowers should have been delivered on Monday. Then today. Now just had message saying they are not delivering them . ?????”

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Posted 2 years ago

“Lovely flowers, arrived on time undamaged. Will definitely use again”

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Posted 2 years ago

“Ridiculous delivery time and customer services. I ordered flowers 5 days ago and still haven’t received them. They’re set to be delivered tomorrow because I was told a new bouquet had to be sent out, but I was also told there was no way they could refund me any of the costs of delivery etc. and no way of compensating me on such a late delivery. Luckily the bouquet isn’t for a special event, but if it was I would be extremely unhappy if they arrived this late. All I have been offered is 15% off my next order, which is just a generic coupon you could find anywhere. It’s not what I expect from a company that claims to have “next day delivery” and I expected some sort of compensation for the extremely bad delivery timing other than a generic coupon code I could’ve found anywhere!”

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Posted 2 years ago

“Price Good Delivered on time and Good condition”

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Posted 2 years ago

“Great flowers and great service very much appreciated”

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Posted 2 years ago

“Ordered two bouquets that day to be delivered and they arrived with 2 1/2 hrs of me placing order excellent service”

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Posted 2 years ago

“Great service and quality flowers - very happy !!”

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Posted 2 years ago

“Fast service with very good quality flowers that last!”

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Posted 2 years ago

“I was a little disappointed in the delivery time , I thought it would be around 11pm when my wife was in ,but it came after 2.30, it was still a surprise for her so it worked out In the end, Flowers are good, flowers food bag had leaked , but all that said, The wife's happy.”

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Posted 2 years ago

“Delivery and communication were great! However, some parts of the flowers didn't look fresh- which was a shame because it was a gift for my friend.”

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Posted 2 years ago

“Order arrived next day. Didn't quite look like the photo I ordered from and the free chocolates were missing.”

EFlorist 3 star review on 17th November 2022

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Posted 2 years ago

“Fast and efficient along with the high quality flowers and presentation Very impressed and will use again”

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Posted 2 years ago

EFlorist is rated 3.7 based on 12,320 reviews