“Such a great company. Customer service is responsive and helpful, shipping time is always super fast and you cant beat their prices. I highly recommend ordering from Element”
“I ordered, and received the gorgeous DotMod 35W in red, with coils, and battery. The product is of quality materials. The vaping experience from this device is wonderful! Element Vape is where I shop for vaping products, and devices. Excellent service, fast shipping is phenomenal. Their support is superb.”
“Fast shipping (only 3 days with standard shipping), Great price (very competitive, I ended up saving about $50 on a bulk order vs. my usual guys). Great customer service too. Highly recommend. 10/10”
“Never have an issue with element vape and delivery - usually pretty fast considering supply issues - I order ONLY from element Vape to get Sourion Drop products - Do not order from SourionUSA (never got the order and still trying to get refund ) but all praises for Element for all vape needs!”
“Element Vape has been a favorite place of mine for vape products and hardware for a while. Great service and quality products with affordable prices that can't be beat anywhere. I also live on the East Coast and shipping is on point, just as great as it was before PACT. Thanks for having my back Element! Love you guys! :)”
“Great online vape shop. I save nearly 50% compared to the local B&M Vape shop. Orders arrive amazingly quick from the other end of the country. I had to contact customer service one time and they resolved the issue really before I contacted them, I just didn’t realize it. They are my go to Vape shop!”
“I ordered a few items from them, and the package got lost in the mail. Element Vape was very understanding, and made it up to me in a timely manner.
5/5. Would definitely buy from them again.”
“Element vape has been my go to one stop shop for all my vaping needs! They seem to be the only online retailer to stock my flavor juice. I cannot get it locally. And their selection of mods and accessories are awesome too. I started with a little 50w Geekvape and have since upgraded to the 100w s100. I find all my tanks here as well. I use Zeus tanks, they never leak. Here recently I had an issue with the website not working. Unfortunately at the time they were running a sale. I’ve had this issue before and normally it would take a day or two and load up and checkout just fine. But not this time. And I missed the sale. I continued to try for a week and with their gracious help I was able to delete my account, reopen it (transferred my rewards balance) and they are even sending me a partial refund on my order to reflect the discount I should have gotten! Their customer service is and has always been top notch and whenever I have any issues, which are few and far between, they handle them efficiently and with the upmost care. Hands down An amazing snop. I will not go anywhere else. Elementvape for life!”
“My package was lost by GLS (the absolute WORST delivery company I have ever used). After days of trying to resolve this with GLS, Element Vape was awesome enough to replace my order and made sure it was sent through an alternative carrier. I am really looking forward to my replacement Novo4 and the new juice to try. Element has a great selection compared to other sites for great prices. My only hope is that they choose not to go with GLS in the future as they are horrendous. Every review of them was similar to my experience. Element shipped my order promptly and processed it the day I ordered. The company was communicative through the entire issue and has done nothing but try to remedy it. Still...No more GLS, please!”
“Element vape has some of the best variety of merch. On the net and when I had a slight shipping issue, they were quick to respond and resolved. I now have my gear and am super happy. Highly recommended!!!!”
“Got my order to me from California to ohio in 6 days.my order was correct.only thing I didn't like is paying for signature confirmation,and my package was left on my porch.thats not elements fault though,so kudos element for still shipping in this day and age.”
“This vape store is one of the last good ones out there for online shopping! Element vape and vape royalty are the only stores that ship your items within 1-2 days and delivery is less than 3 days always! I’ve tried so many other online stores and my package gets shipped a month later and never makes it to me because the shady, off brand tracking and shipping companies they use. Trust me only use element vape if you want your items to make it to you in less than a week. Prices are extremely low also. I can’t say enough good things about this company!”
“My order was a day late, which no shipping update, BUT customer service was very patient with me freaking out after I read unhappy reviews. I had to contact them through fb, because the website wasn’t helpful, could use some work on the live chat. I sent a huge humble apology, and will be ordering from them again.”
