Elephant Stock Reviews

Name: Elephant Stock
Address: Haharash 20, Tel aviv, Tel Aviv District
Rating: 4.81

4.8 Rating 26,082 Reviews

96 %

of reviewers recommend Elephant Stock

4.8

Based on 26,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review

About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

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Email:

roey@doublero.com

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Elephant Stock 5 star review on 19th December 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This most frustrating place to deal with they sent me an email saying quality of my photo was not good enough so I cancel my order I even got a confirm they still sent Photo. I will never order from that company AGAIN!”

Helpful Report

Posted 1 year ago

“I don’t normally write negative reviews but thought I should share my experience with potential Canadian purchasers. Although Elephant Stock provides a return guarantee for USA residents they do not guarantee Canadian clients the same service. I purchased a canvas print that was poorly printed, the quality was blurry and pixelated. Elephant Stock instructions were to send the item back to them at my expense instead of providing me with a return label. I could understand if a client changes their mind but the return should be covered if the quality of the product sent is in question.”

Helpful Report

Posted 1 year ago

“I ordered a print and it arrived within the expected timeframe. The picture was well packaged, however the print wasn't secured to the front of the frame all along the left side. So while rest of the print was snug up against the front of the frame the left side was back about 3/4 of an inch. The metal tabs that were supposed to be securing the print to the front of the frame could clearly be seen. I took photos of the issue and contacted customer support. I worked with J-J who was very responsive and after I uploaded the photos of the defect J-J messaged that the issue was being escalated to the warehouse. In a few days another print arrived, this one had clear damage to the outside of the shipping box and after opening the box the entire front was smashed. However, even if the print hadn't been damaged in shipping the SAME EXACT issue was present on this replacement along the bottom. I uploaded the required photos and sent a reply to J-J who again apologized and sent the info to the warehouse. 4 days later a new print arrived. No damage to the shipping package but when I opened it the entire bottom of the print was once AGAIN not secured. This company seems to have a SERIOUS quality control issue. I will not be purchasing anything from them in the future.”

Helpful Report

Posted 1 year ago

“I paid 160 for these paintings and they are small they are not worth what they cost”

Helpful Report

Posted 1 year ago

“Very unsatisfied. Needed to change my shipping address. Staff confirmed that it was changed same day of purchase, then product was shipped to the wrong address. Only receiving bot /automated responses from costumer service.”

Helpful Report

Posted 1 year ago

“First of all I’ve only received 3 out of 4 packages. Out of the ones I did receive all the frames are dented, chipped and worn as if they were already hanging on a wall. There’s also a grease finger mark on the top of one of the prints. Very unsatisfied with this purchase.”

Helpful Report

Posted 1 year ago

“So I struggle for two hours trying to get the print into the frame the way you said by doing the corners first that didn’t work and it ripped why you guys didn’t make this frame a quarter of an inch smaller or the print a quarter inch larger.”

Helpful Report

Posted 1 year ago

“Frame was not sufficient to hold the weight of the print. Print wasn’t secured in the frame at all - all tabs were still straight as if not even attempted. Frame pulled apart when hung with hardware provided. We had to alter and rework frame to securely hang it. It would’ve taken too long to return and replace. Very disappointing for several hundred dollars. I’ve bought their canvases in the past, definitely a much different outcome and quality.”

Helpful Report

Posted 1 year ago

“The person was very nice, of course. But it shouldn’t take two days to get a response when your company sent me the wrong size. It should be an immediate please return and we will send you the correct shipment. Poor customer service post sale.”

Helpful Report

Posted 1 year ago

“I ordered several pieces. Had a problem with one piece and customer service, so far, has been very poor. I ordered a framed print. According to the website, the print would be in a premium wood frame (not MDF). I received a plastic frame with a plastic imitation wood veener. In addition, one corner of the plastic frame was misaligned and has a gap. Also, the face is a thin plastic, not glass. For $149, this is not acceptable and not what I ordered. So far, customer service asked if I could fix the frame. Absurd! At this point, I'm trying to return the piece for a full refund, and so far, they have asked for pictures twice and otherwise no reply.”

Helpful Report

Posted 1 year ago

“Not impressed”

Helpful Report

Posted 1 year ago

“Received badly damaged poster shipped in a container crushed in transient. Am requesting replacement shipped in a sturdier TUBE, rather than the cardboard triangle.”

Helpful Report

Posted 1 year ago

“Orded the Harry Potter houses canvas and when I went to hang them (I ordered 18"x 18") I received 8" x 8" and on my Harry Potter Hogarts Castle canvas you can see a finger print that was captured during the creation of the print. That is not to be mistaking for the streaks for artistic purposes.”

Helpful Report

Posted 1 year ago

“I didn't like the finishing. I thought when it says Made in America , It will come out the best.”

Helpful Report

Posted 1 year ago

“We received a personalized travel map with names of people we have never heard of before! I called immediately and spoke with an actual person who took the correct in formation but I have not heard a peep from anyone since.”

Helpful Report

Posted 1 year ago

“The print has creases in it. Very disappointing.”

Helpful Report

Posted 1 year ago

“They lighted the color, instead of being orange it was pink, they made the mistake and because It was custom they can't refund or fix it! I am waiting for their team to see if they can do anything for me, I'm so disappointed!”

Helpful Report

Posted 1 year ago

“Customer service is terrible, sent my order to wrong address even after speaking to a rep giving thr correct address”

Helpful Report

Posted 1 year ago

“wont order anything ever again”

Helpful Report

Posted 1 year ago

“I should have known better than to order from a site called "Elephant Stock" but I'm an idiot! I placed an order with an expected delivery date of "by June 1st." It arrived on June 4th...no big deal except...that I was ALL excited to see my new artwork. Delivery was still fast so I can't complain. It was on June 4th that I finally got to open my highly anticipated above-the-couch art. I opened my package...and well...while the print is exactly as pictured and better quality than i anticipated from a place named ELEPHANT STOCK...the frame looked like an ACTUAL elephant got to it!! LIKE MY FRAME...I was CRUSHED! Contacted customer service and provided pics and the response was diligent..apologies and a quick replacement shipped. Replacement received today. No damage (either time) to the outside of the box. I open the box and this appears to be wrapped nicer than the first. I had such high hopes...I told you...I'M AN IDIOT! Removed the first layer of packaging and BOOM...cracked. Requesting a refund. I could have had a better (and wayyy cheaper) piece of art with a trip to Dollar General.”

Helpful Report

Posted 1 year ago

Elephant Stock is rated 4.8 based on 26,082 reviews