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Enterprise Rent-A-Car Reviews

2.3 Rating 1,103 Reviews
32 %
of reviewers recommend Enterprise Rent-A-Car
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Phone:

ph:+1-855-266-9565

Email:

nicadmin@enterprise.com

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Enterprise Rent-A-Car 1 star review on 13th March 2025
Anonymous
Enterprise Rent-A-Car 5 star review on 10th March 2025
Tonya Moss
Enterprise Rent-A-Car 1 star review on 20th February 2025
Anonymous
Enterprise Rent-A-Car 5 star review on 1st February 2025
Jacqueline
Enterprise Rent-A-Car 1 star review on 29th January 2025
Melissa Blackwell
Enterprise Rent-A-Car 1 star review on 29th January 2025
Melissa Blackwell
Enterprise Rent-A-Car 1 star review on 21st January 2025
Anonymous
57
Anonymous
Anonymous  // 01/01/2019
Enterprise in Arnold, Missouri is the best place to go for renting a vehicle. Everyone is so welcoming and helpful. They do their best to accommodate you. I will always use them for my rental needs. Great place.
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Posted 3 months ago
My family and I needed a vehicle that would accommodate 6 people. Providence at the Southaven Mississippi location went above and beyond to make sure we were well taken care of, Thomas was also a big help in getting us on our way with a Van that not only accommodated us but our luggage as well. The entire staff greeted us when we entered the building the a cheerful and kind attitude. Customer service goes a long way with me, I will definitely be referring all of my family and friends to Enterprise for their car renting needs.
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Posted 3 months ago
I received a call from Lucas at the Enterprise depot at Scotswood Road, Newcastle Upon Tyne, his attitude was genuine and professional. On my arrival at the depot to collect my car I was met by Katie who showed me around the car and completed the paperwork. I have to say they were both incredible. Katie also transported me home when I returned the car. Great service.
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Posted 3 months ago
Great experience as always. Such a smooth process renting a car while mine was being repaired. Thank you to the branch manager Md and his trainee!
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Posted 3 months ago
Yes you guys are very good at the customer
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Posted 3 months ago
I always have a wonderful experience renting at the Enterprise ,Mason Ave Daytona ,FL Fron the Area Manager Nick to site Manager Mary,Assistant managers Emma & Charlene and staff Jordan, Carlin Nick,Dennis. It is a first class/ professional operation .
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Posted 3 months ago
Wonderful service, wonderful ride. Quick and easy process. We are grateful to have Enterprise. They are a good asset to us. Thank you all for everything.
Enterprise Rent-A-Car 5 star review on 7th December 2024
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Posted 3 months ago
Well-organized, professional, and willing to go the extra mile to be accommodating.
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Posted 3 months ago
This review is specific to the Manhattan Kansas branch of enterprise Car Rental. Shanon Morgan was kind enough to stay late, when I was unable to get there by 5pm to pick up a car. Just wanted to express my appreciation for her staying late to assist me in my moment of need!
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Posted 3 months ago
Thanks to Ryan Hunter, Branch Rental Manager, for your help! I appreciate your courtesy and patience. You saved this branch's reputation, and they owe you a reward. Best,
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Posted 3 months ago
I am always satisfied with Enterprise. The employees are very helpful with a professional, friendly approach.
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Posted 4 months ago
I reserved a full size suv (Tahoe, expedition, armada). The morning of pick up everything was ready for me and pick up was a breeze. I was given a Yukon SUV and feel that completely surpassed my expectations. The staff was extremely friendly and assisted me with adding the insurance coverage I wanted and answered all questions. I don't have anything negative to say about this Enterprise location
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Posted 4 months ago
I LOVE Enterprise. From the start they picked me up at where I had to leave my car at. I NEVER expected to get the news from the body shop with the estimate under the hood mechanical damage. The car was a total loss. I was devastated to say the least. I called Enterprise and Mario the manager at the Lodi location was so understanding and caring. He made a smooth transition to keep me in my rental. As my insurance was covering it. But I had 3 or 4 days left on my insurance. Then he extended the rental and I just pay out of pocket which was a great big relief off my shoulders because I needed a car for work. I can't thank the Manager Mario and his amazing team enough for all their help and understanding while I was going through this stressful time. If it wasn't for Mario at the Lodi location I don't know what I would of done. If I could give that location a 10 I would. Thank you 😊 for going above and beyond helping me. This will definitely be my go to from now on when I need a rental car. Mario you and your team are the BEST!!!
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Posted 4 months ago
Enterprise of Mission couldn't have been more gracious in how they handled my rental. I was back-ended in a Walmart in Mission Texas. I was directed to go to McAllen Tx for repairs, but the Insurance company directed me to rent in Mission, TX. I made a reservation after 5:00 pm expecting to be directed McAllen, TX. Enterprise in McAllen said I was pointed to Mission when I called for pick up! McAllen called Mission and had a car pick me up from my body shop in McAllen. Mission had my inquiry from the night before, picked me up and had a car ready for me. Pablo was great! Don't know what others may have had a problem!
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Posted 4 months ago
GC was the agent at Newark Airport who assisted with my car rental. He's so pleasant and helpful, really appreciate the personal service he provided. Thanks GC!
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Posted 4 months ago
I cannot say enough about the exceptional service we received from Zoey at Enterprise in Centreville, Va. From start to finish, she went above and beyond to ensure every detail was taken care of, making us feel valued and supported at every step. Zoey’s dedication to her clients is unmatched—she not only anticipated our needs but went out of her way to make the entire experience seamless and stress-free. It’s rare to find someone so genuinely committed to providing the highest level of service, and Zoey truly embodies excellence. She’s a remarkable asset to Enterprise, and her exceptional care made all the difference! Thank you Zoey!!!!!
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Posted 4 months ago
After bring the car home, we realized that we didn't understand how to synchronize our phone with GPS -- so we drove back to the Kissimmee, FL store. Jeff was fantastic and patiently went through, and demonstrated, the steps as I took note. After returning the car, my husband was going to take a bus back to our nearby home but the Manager, Eva, gave him a lift. These "above and beyond" gestures were greatly appreciated. Both of these Enterprise staff members are real assets with their customer-first and helpful attitudes.
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Posted 4 months ago
They have very good customer service at the one on Montgomery hwy Dothan Alabama. Fast service and they make sure you get what you need. Alex Carranza answered all my questions every time I called and made my return very pleasant in my time of need to return to a closer one in Eufaula.
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Posted 4 months ago
Christian at SeaTac airport was helpful and even gave us great tips on what to see, do and eat while in Seattle. He was spot on and so welcoming. He made us feel right at home. Bravo on the customer service Christian!
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Posted 4 months ago
I would like to express my thanks and gratitude to Mr. Scott Coollier, assistant branch Manger for the professionalism with which he dealt with me when I rented a car and it turned out that there was a simple problem. He did his duty and changed my car for another one in less than ten minutes and I was able to complete my work. Scott deserves the promotion because he represents the company in the best way.
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Posted 4 months ago
Enterprise Rent-A-Car is rated 2.3 based on 1,103 reviews