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Enterprise Rent-A-Car Reviews

2.3 Rating 1,137 Reviews
32 %
of reviewers recommend Enterprise Rent-A-Car
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ph:+1-855-266-9565

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nicadmin@enterprise.com

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Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
Enterprise Rent-A-Car 1 star review on 22nd April 2025
FrancisOlivia 771 At G M Ail . Com
Enterprise Rent-A-Car 1 star review on 22nd April 2025
FrancisOlivia 771 At G M Ail . Com
Enterprise Rent-A-Car 5 star review on 11th April 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 13th March 2025
Anonymous
Enterprise Rent-A-Car 5 star review on 10th March 2025
Tonya Moss
Enterprise Rent-A-Car 1 star review on 20th February 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Exactly service and very polite and helpful
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Posted 1 year ago
I had Uganda Harris in the Bradenton, Florida Enterprise. She helped me after a stressful morning finding out my vehicle would be totaled, she was absolutely amazing, professional, quick, and down to earth. If you’re in the area needing a rental she is your lady!! She will have me as a return customer when I am in need of a rental again.
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Posted 1 year ago
The staff at the I-10 East location made my reservations easy! Brian, Val, Jamarquiz, Tee, Deen, and especially Q! These guys really ROCK!.. The customer service that they render was above what I had expected! Thank u for being such an awesome team and looking out for me!.. Your favorite customer lol!
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Posted 1 year ago
Recently I ran into a problem with my rental in Missoula Mt. at the 3309 W Broadway St. location. Once we explained our situation they stepped up and solved the problem going beyond our expectations. This is why when I need a car rental I always go straight to Enterprise. A special shout out to Charlie who made the difference in our experience.
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Posted 1 year ago
Hammond, LA Morrison blvd Juwan & Shelby were very professional. Their knowledge and expertise were quite profound the way Juwan was able to navigate the system to ensure that we received exactly what we needed. Although it was somewhat busy, He still took time and made us feel like our business was just as important. The vehicles were very nice and clean. Shelby did a outstanding job with explaining everything with the return and charges. We are completely satisfied with our experience and will definitely become returning customers because of our great customer service experience.
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Posted 1 year ago
They were great! Perfect little Corolla rental. Everyone was polite and friendly and we're thankful for their service!😎
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Posted 1 year ago
AGAIN, as expected, Danielle (from the Sebring, Florida Enterprise store) went “ABOVE & BEYOND” to make my car rental experience a fabulous success ! I was given a gorgeous SUV in Avon Park, FL while my car was in the body shop, I felt it was a little bigger than what I felt comfortable driving but the Avon Park Enterprise store had nothing smaller … I had a Dr appointment in Sebring that I was a bit early for, so I stopped by the Sebring store just in case Danielle might have something smaller ! Not only did she find a small car that was recently returned, she and her associate snapped to it in record time w/ Danielle in the wash bay helping to wash & detail it out for me while her associate handled the paperwork ! They had me on my way w/in a half hour and I made it to my Dr appointment not only on time but a few minutes early !! Gotta love that SEBRING FLORIDA ENTERPRISE TEAM ! THEY ARE THE VERY BEST !! ❤️
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Posted 1 year ago
One of your Employees Mr. Yuyi Liu. he is very nice & Well behaving person. He knows everything about his costumers. Thanks you Yuyi. 😊 We r happy to come again .
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Posted 1 year ago
The Hoover enterprise Rent-A-Car is second to none. Over the past few years, I have asked them to jump through hoops at the last second, make changes to assist my 85 year old mother, and accommodate me when other rental car companies would not and time and time again they come through. Because rental cars depends on the inventory and that is so unpredictable. Most rental car companies can never get a handle by the Hoover location of enterprise. Rent-A-Car is an angel part of my business and family operation.
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Posted 1 year ago
We helped our nephew lease a car while visiting us in Marietta ,GA . We had an exceptional person assist in the transaction and wanted to say how Impressed we were with Ty Sutton at the 614 Cobb Parkway rental store .
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Posted 1 year ago
Very professional and great experience with the Danville, KY. (Rick and Wesley) in KY. and Huntington Beach (Shaun in CA) locations. The first car(Ford Expedition) had a check engine light come on. Shaun switched me to a Suburban and we made our trip back to KY. Rick in KY, made the final inspection. He was very pleased with the car, we returned in from CA. They apologized for the Ford, check engine light coming on. They really helped me out when I needed their services. I will rent from them again if needed. The cost was around 1200.00 for our 11 day trip. I had about $400.00 returned on my credit card. I had their car from April 11th and returned it April 21st 2023. Enterprise made our travel plans easier.
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Posted 2 years ago
Jessica & Jasmine on poplar midtown gave me the best customer service experience. Got me a compact car quickly so I didn’t have to pay extra . 5⭐️
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Posted 2 years ago
At Cardiff store they were most helpful people I have come across. Couldn’t ask for a better service. Most polite and very respectful. 😊
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Posted 2 years ago
Always courteous and professional, no issues so far with rental process.
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Posted 2 years ago
The service we received from KeSean Robinson and Derrick Fields at 4201 North Q Steet was STELLAR . .The way they treated all their customers was not short of AMAZING. We watched them handle phone calls and in lobby custrrmers with care and patience. It was really refreshing to young people be so professional. And when we took possof the vehicle it was spotless. They seemed to be a well cohesive team. I will be a repeat customer and will also recommend this location.
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Posted 2 years ago
Allie Brown at the Enterprise Dublin branch went above and beyond to help me during my recent retail. I have rented from Enterprise for Business for several years and the Dublin and Vidalia branches have always been fantastic!
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Posted 2 years ago
Upon arrival at the London Road Office, I was met with a very helpful and smiling Saiza who cheerfully made my booking for a small van which I collected a few days later. On the day of collection Saiza, again cheerful showed me around the van wishing me a safe journey before I drove away. When I returned the van Niall who was friendly and helpful, inspected the van, finding no problems, he arranged a refund of the deposit, the van was clean when presented and drove well. It was a pleasure dealing with Niall and Saiza such delightful team members, thank you guys
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Posted 2 years ago
Mason Montoya did a very good job and was very helpful in our renting experience. Was very pleased with the service.
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Posted 2 years ago
Ian Jackson( located at 1924 NE Columbia Blvd. Portland, OR) delivered the best customer service that I have had in a long time. Attention to detail however, he made sure to listen to my voice and to answer my questions related to the rental car and my car insurance. Also, very helpful in assisting in selecting the right car for my comfort. Acknowledged the challenges with car accidents and how stressful it can be. I greatly appreciated the service, great communication and kindness. Further, upon returning the car, Austin Guanzon, presented himself well. He greeted my son and I with a "people-first attitude. Friendliness with a smile. Thank you.
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Posted 2 years ago
Very friendly and helpful staff. Excellent service and good value
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Posted 2 years ago
Enterprise Rent-A-Car is rated 2.3 based on 1,137 reviews