EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.36

4.4 Rating 1,210 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.4

Based on 1,210 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

Write Your review

Tell us how EO Charging made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Engineer arrived at appointed time on the day, although it had taken considerably longer than the 3 weeks originally suggested to get to installation point. The unanticipated need to self- survey the site, with measurements, a detailed sketch plan, photographs and providing other information, which took several days to assemble, caused some appreciable delay, but also did give us a better idea of the whole installation enterprise. We were pleased to avoid the exterior surface wiring option when deciding the charger location, and appreciate the security of an interior over-ride switch. Installation was achieved well within the allocated time frame, and we now look forward to trouble free car charging for a considerable time to come. Definitely a 5 star rating. Many thanks!”

Helpful Report

Posted 3 years ago

“Fantastic service from the call centre and engineer - 10 out of 10.”

Helpful Report

Posted 3 years ago

“The communication keeping me inform was good all through the process confirming details at each stage and sending reminders of appointment day before hand. On the day, the installer had a problem with the previous appointment which was making him later than planned. He provided two updates during the day eventually saying his expect arrival time would be at 4 pm. At that stage I had my doubts as whether it would be completed on the day, but he arrived just after 4pm and worked through until it was completed. Thankfully it was a quicker job than the previous appointment!”

Helpful Report

Posted 3 years ago

“Customer service from start to finish was first-class. The buying process was easy, subcontractor that fitted was professional, clean, tidy and fast. There were updates and reminders on my upcoming installation, enough to be informative and not too much to be annoying! I didn’t want a massive charger on the front of the house, the EO mini is perfect. Other contenders were BP Chargemaster and PodPoint. I’m so glad I went with EO.”

Helpful Report

Posted 3 years ago

“Just had my EV charge point fitted this week and have to say that I am delighted with the professional job that the installers made. The service was first class and the workmanship was to an excellent standard and finish. I would highly recommend EO charging and WB Electrical to anyone considering or looking for a professional charge point installer. Martyn McGuinness”

Helpful Report

Posted 3 years ago

“I must say that the customer service was truly great, thank you all for being so accommodating and helpful. 10 out of 10, well done.”

Helpful Report

Posted 3 years ago

“Adam has been very helpful can’t thank him enough.”

Helpful Report

Posted 3 years ago

“From the start our experience dealing with EO and Plug Me In it has been good ,enjoyable & satisfactory in every way John Turner”

Helpful Report

Posted 3 years ago

“Overall a positive experience with EO, with good communication throughout, a reliable contractor who turned up on time, and did a very efficient and effective install. The EO online process was easier than it first seemed once all the relevant data had been collected, with helpful advice and communication along the way.”

Helpful Report

Posted 3 years ago

“Excellent service from EO - easy online ordering with clear instructions, support and updates regularly in between order and install, and great service from local installation company. The unit is neat and easy to use, as is the app. Would definitely recommend!”

Helpful Report

Posted 3 years ago

“eo was recommended to me by a family friend and it did not disappoint. Great communication between eo, the customer and the installation company. Sharon was very friendly and helpful when asked any questions regarding the charger and the installation. The engineers Chris & Sam were very professional, friendly and explained what they were going to do and made sure I was happy with everything before they started. The quality of the installation and the charger is excellent. On completion, Chris & Sam left the area clean and tidy and went through setting up the eo app with me and made sure everything was set up and working before they left. I would highly recommend an eo charging point.”

Helpful Report

Posted 3 years ago

“Dominic was courteous, efficient and completed the installation quickly and helped us start charging the car. Very pleased.”

Helpful Report

Posted 3 years ago

“Good communication and easy to deal with.”

EO Charging 5 star review on 3rd October 2021

Helpful Report

Posted 3 years ago

“Absolutely excellent service from start to finish. Could not fault at all. Very slick and easy process to complete the survey online on my phone, through to ordering and getting installed. Also very quick too and excellent communication. Nick arrived as planned, was very professional and knowledgeable. Work was immaculate and explained everything before, during and on completion of the charger. I chose the socketed type. Looks really neat (unlike others). Would highly recommend! Other companies could learn a lot from these guys!”

EO Charging 5 star review on 2nd October 2021

Helpful Report

Posted 3 years ago

“Really clear, helpful application for the grant. Great communication from EO throughout.”

Helpful Report

Posted 3 years ago

“Brilliant charger and the most discreet I've seen. Well built, and attractive in the gloss black finish.”

Helpful Report

Posted 3 years ago

“The team at EO made my journey seamless. The kept me informed throughout, helped me collect the data required and answered all of questions, AND the ones I didn't ask! Great service”

Helpful Report

Posted 3 years ago

“I did very thorough research and decided that the EO Mini Pro 2 was the smartest and most discreet charger to install on our new Huf house. The order process was easy and the installation firm, EV Domestic, was very responsive and helpful.”

EO Charging 5 star review on 28th September 2021

Helpful Report

Posted 3 years ago

“Excellent customer service and communications from installer prior to installation. Installation completed to high quality and impressed with the whole service from inquiry through to installation. Highly recommend.”

Helpful Report

Posted 3 years ago

“I don't often write reviews but in this instance the upgrade that was fitted recently was completed promptly & the set up process explained so that I could understand it. First class service.”

Helpful Report

Posted 3 years ago

EO Charging is rated 4.4 based on 1,210 reviews