Esure Reviews

Name: Esure
Rating: 3.44

3.4 Rating 1,886 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Esure 1 star review on 16th December 2023

Anonymous

Anonymous // 01/01/2019

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“"For the time we have been with them, no problems."”

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(Car Insurance) - Posted 2 years ago

“"Up to standard "”

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(Car Insurance) - Posted 2 years ago

“Again no hassle filling in info ,got what i needed”

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Posted 2 years ago

“"Changed my car from cooper s to a cooper d and they doubled my insurance will definitely not be using them again "”

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(Car Insurance) - Posted 2 years ago

“"Good company"”

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(Car Insurance) - Posted 2 years ago

“Easy transfer from my last insurer and much cheaper, even the excess and road side recover saved me money”

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Posted 2 years ago

“The worst insurance to pay for a claim. It has taken a month and still haven't received the cheque. The car needs repairs and they are just keeping the money. Very bad customer service, every call has been longer than an hour to be put through. Cheap but it is not worth it if you have a problem.”

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Posted 2 years ago

“"The policy was easy to understand and everything explained clearly"”

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(Car Insurance) - Posted 2 years ago

“"Very helpful, competitive price."”

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(Car Insurance) - Posted 2 years ago

“"Worst company I've been with and trying to get in touch with them waiting over an hour to answer them get past onto someone else and another wait not very helpful and asking the same question over and over again "”

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(Car Insurance) - Posted 2 years ago

“Purchased car insurance. When I rang them , if I had a question, they answered quickly. Able to help me questions I had.”

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Posted 2 years ago

“"From start to finish, everything was easy to sort and understand. "”

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(Car Insurance) - Posted 2 years ago

“"We haven't had any problems at all with our policies everything we wanted to achieve was achieved without any problems from the on line service to customer service \r\nIn fact we were surprised how smoothly and how easily it was to complete the process from start to finish thank you \r\n"”

Helpful Report

(Car Insurance) - Posted 2 years ago

“"Easy to set up no difficult questions good value for money,and keep in touch by email with promotions,and just to remind you they are there when you need them."”

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(Car Insurance) - Posted 2 years ago

“"Competitive pricing and enhanced benefits and performance over other companies. Positive and helpful communications. Assessment and comments based on first year to date experience."”

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(Home Insurance) - Posted 2 years ago

“"They overall provide an excellent product at a competitive price but more importantly great Customer service."”

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(Car Insurance) - Posted 2 years ago

“Had 2 years with them on car insurance, was always there if needed to change anything and had no issues with communication always got done there and then.”

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Posted 2 years ago

“"Amazing service, very helpful and I will stay with this insurer. "”

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(Car Insurance) - Posted 2 years ago

“Had car insurance with this company and did have the need to claim once with them. Found them really easy to deal with but as the said the car was an economic write off I decided to buy the car back from them and repair it myself. They delivered the car back to the address that it was picked up from at no extra charge. Did change companies this year as they could not match the deal I got elsewhere. On the whole a good insurance company.”

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Posted 2 years ago

“"I've had no problems with ensure when dealing with them, and hopefully none in the future"”

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(Car Insurance) - Posted 2 years ago

Esure is rated 3.4 based on 1,886 reviews