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Eurosender Reviews

3.7 Rating 2,038 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 1 star review on 28th December 2023
Mihai Berindean
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
Eurosender 5 star review on 11th March 2023
Jobb C Fisher
16
Anonymous
Anonymous  // 01/01/2019
They lose packages or delay in delivery often (once they lost my package for 3 months and after more than 40 emails exangues and 80€ spent calling the offices and the local storage places, they delivered it totally destroyed). Last time I gave a change after that, the guy who picked up my package didn’t want my help to take it from the door to the car and in the way let in fall on the floor 3 times smashing it a lot. The package arrived the destination almost one week after the date supposed to arrive
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Posted 5 years ago
Keurig netjes gegaan en super tevreden. Het ophaal tijdstip kreeg ik keurig netjes doorgegeven en het klopte perfect. Eurosender een dikke tien!
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Posted 5 years ago
muito bom!
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Posted 5 years ago
Makkelijk en snel geregeld
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Posted 5 years ago
Entrega muito atrasada em relação ao previsto!
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Posted 5 years ago
Very good service
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Posted 5 years ago
Amazing service. There were some pick up issues with dpd but the customer support team was super helpful
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Posted 5 years ago
Aflevering was uitstekend maar ik wordt nu geconfronteerd met een additionele en extra, niet voorziene prijs, omdat het afleveradres in spanje zogenaamd moeilijk te bereiken is !! Dat is absolute onzin omdat het afleveradres vlak bij Fiqueres ligt en uitstekend via een autoweg is te berijden. Absoluut dus geen sprake van moeilijk te bereiken !! Onzin !! Dit is absoluut niet fraai van de spaanse koerier en absoluut niet acceptabel !!
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Posted 5 years ago
A FIRST CLASS SERVICE PROVIDED BY EUROSENDER! THANK YOU
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Posted 5 years ago
Perfecte service en duidelijke prijszetting
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Posted 5 years ago
excellent service
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Posted 5 years ago
The best price ever.
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Posted 5 years ago
Eurosender used DPD to carry out the delivery which was a catastrophe. First, DPD couldn't find the address, after sending a Google link clearly indicating the location, they claimed they didn't find it again. At the 3rd try, only 2 of a total of 3 packages were delivered (in total already more than 14 days after sending them) and the 3rd was marked for return to sender. DPD then refused to work with Eurosender so that I myself had to call them several times under a number that charged money for calling them. I was told several times I called the wrong number and to call a different one but was not automatically connected. Each time, they claimed someone else was responsible. Another week later and 2 additional failed attempts to deliver my package, I only received more emails informing me that the package was on the way to the airport. Finally, it was dropped off without signature, delivery notice or even email when I wasn't home.
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Posted 5 years ago
efficient and cost effective. Will use again
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Posted 5 years ago
Hat alles hervorragend geklappt. Sehr schneller Gepäcktransport von Spanien nach Norddeutschland, trotz Corona
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Posted 5 years ago
Odlicna usluga!
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Posted 5 years ago
Zadovoljni smo sa Eurosenderom. Paketi stignu na odredište u dogovorenom vremenu, vozači su ljubazni.
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Posted 5 years ago
Bom rápido eficaz
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Posted 5 years ago
es llegado todo bien
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Posted 5 years ago
Ho usato per due volte il vostro servizio e il corriere è passato per il ritiro del pacco nell’orario di chiusura della farmacia, nel secondo ordine ho specificato nelle note gli orari di apertura ma non sono stati trasmessi al corriere. Ho dovuto risolvermi il problema telefonando più volte a DHL perché tramite le segnalazioni a voi la merce è rimasta ferma per ben due giorni nonostante abbia pagato in anticipo un servizio di spedizione veloce
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,038 reviews