“I bought 2 products. They were supposed to ship them to my country (Perú) for ONLY $6.
When the product arrived to my country, I had to pay $35 aprox to FEDEX so they could deliver the package to my home.
I think worldwide shipping for $6 like it says on the website is false advertisement because I had to pay more that that.
About the product, I did the drop test and it CRACKED! I won't send it back because FEDEX is gonna charge like 35$ for sending it back.”
“The answers were fast and informative but they were only questions, now I have a problem with the protector itself and I hope they will be able to help me with that”
“I think they are the best or one of the best at what they do, the only problem is availability of their products outside their own website. They are improving on it but not fast enough, I rather use websites like Amazon because I'm a prime member so I don't have to pay that much if I want things shipped quickly.
That said though they have an excellent customer service and they are very helpful and attentive, once I didn't get a screenshield and they sent me another one at no extra cost.
I highly recommend them, saved my phone a bunch of times and you get complimented a lot because of how sleek their screen shields are.”
“I purchased my first one during kickstarter campaign and found that it was great. Now my old one was wearing with scratches and the rubber part start falling apart so I order the new one.
The new one is great as usual but the product packaging was coming apart when I received it.
The product packaging almost tear open sideway but the inside is fine. Still, not a very good first impression when receiving the product.”
“I purchased the Rhinoshield bumper with front and back cover. The bumper fits the iPhone very well. It does not move. The covers more over are easy to apply and do not hinder phone usage. Not even 3D touch. I have not dropped it, but i am sure this will offer better protection than most cases. Thanks guys.”
“Like company is very good, but the product scratches too much, it needs a 5h hardness or 6h hadrness for less scratching. Please fix that issue and you will have the better screen protector on the market”
“I love that the case is so low profile...it doesn't detract from the look of the phone yet I am confident the phone is 100% safe. I'm AM having trouble getting used to it not being waterproof...I was spoiled for two years....but it's nice to not have to deal with the loss of sound and photo quality! I LOVE THIS CASE (the bundle)!”
“I love the products, but the customer service has been horrible. I ordered two cases and only one was ever shipped. When I emailed customer service I was told that they can confirm only one parcel was shipped but cannot confirm what they shipped in that parcel. They told me the only way they could determine if I was lying and had actually received both cases was to show them the bag the order was shipped in. It was two weeks at this point and after telling them I no longer had the bag they said that was the only way to confirm that I had not been shipped both cases.
So now I am out $50 and do not have the Christmas present I had been expecting for my mother-in-law.
This is after I supported the company on Kickstarter before it had even been launched. You would think they would have some loyalty to repeat customers.”
“From purchasing system to customer service is perform incredibly good, when customer has forgotten to select colour for phone casing, customer service still sent an email back to the customer. Just one thing, delivery accross country is taking too long to reach, hope it will improve in the future.”
“My first case broke in a number of places during its first year of service. You need to understand that my case NEVER failed in protecting my phone. The problem was that, due to damage, the case was becoming loose, starting to slide off the phone while in my pocket. I asked Evolutive if this damage was considered covered by their warranty, and they requested digital photos. They examined the pics, and determined that the damage to the case was indeed covered and offered to send me a new one. I only had to pay $9 shipping and handling, which I had no problem with. I am very pleased!”
“Overall Rating is very poor due to the fact that I placed an order for the Galaxy Note 5 bundle which in the picture showed front and back screen protector and a bumper case. I also was in contact with the company in regards to doing a review of their product on my YouTube channel and live on Twitch and the company was going to send me out some products to test. When I got my package I got the wrong color bumper, and 3 front screen protectors. They told me that the bundle DID NOT come with a back screen protector and after complaining about it, the images were quickly removed from the website order page showing the front and back screen protector. They take forever if they ever respond to you for the customer service aspect of the company. I am still waiting now 4 days to find out how I can go about ordering a back screen protector which they don't tell you how to do anywhere on the website. I put a 10 for how likely I am to refer evolutive labs to a friend or family member because well lets face it. Its the best damn screen protector I have ever used.”
“Came in faster than expected although it was international shipping. Overall very good service and the case is holding up pretty good. Saved my phone from a couple of 4 ish feet drops. No scratches or scuffs so far”
“The customer service and support is pretty great. The case and screen protector are working well, haven't dropped my iPhone yet, but still very satisfied, except it would be nice if the back of the case was a bit more grippy. It is just a too slick for a great grip.”
“Amazing case and screen protector. Doesn't make my phone bulky, and still does a better job at protecting it than any other case I have ever owned including major brands like Otterbox and Lifeproof.”
