ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,452 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,452 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“The team at eWheels was extremely helpful and communicative as I ordered and waited for my Veteran Sherman. Due to factors that were out of their control, the international shipping was delayed for some time. When I had questions about delivery updates and payment, they responded really fast and answered all my questions! I finally got my wheel and I couldn't be happier about it. Will definitely be getting another”

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Posted 3 years ago

“Ordered my scooter…. 3 days later Fed Ex delivers…. Scoot was 99% set up…. Made adjustments… battery was at 70%… jumped on and wow! Ewheels, thank you for being real and answering all my questions-eliminating any “what if’s” in my first scooter buying experience!”

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Posted 3 years ago

“Great customer service, fast delivery and large selection of wheels.”

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Posted 3 years ago

“I contacted EWHEELS in connection with a unicycle that I was interested in. Most other companies had to wait at least a month and a half. They replied back almost immediately with the information that I needed. I used them from a review I had found on someone else's remarks which said how professional and quick they were. I told them that and hoped to have the same experience. I received my wheel a week later and the experience was excellent. I would like to thank them for a flawless transaction. I would highly recommend anyone to use them. Service was excellent and honest. Regards Ron”

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Posted 3 years ago

“What can I say that hasn't been said! Ordered my vsett 10+ from ewheels and got great customer service, quick to answer emails and questions. Provided free awesome pump and tubes and shipped to Canada damage free. Will continue to do business with them, still need to buy a fast charger. Thanks ewheels”

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Posted 3 years ago

“We have purchased three electric unicycles over the past 2 years from E-Wheels. We recently received our second Inmotion V11 so my wife and I each have one to ride. E-Wheels has done an outstanding job with service to exceed our expectations. The lead time for orders for our V11's was 3 months counting shipping delays, which is not within E-Wheels' control. They kept us informed with status updates of the order and promptly replied to inquiries. We experienced some issues with the saddle mount breaking on our first V11, but E-Wheels shipped us newly designed saddles next day, no charge. I highly recommend E-wheels!”

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Posted 3 years ago

“I have purchased three wheels through E wheels and every time they are very straightforward with me and I have quick customer support. I have never felt in the dark as far as my transactions and plan on purchasing my next wheel from E-wheels. I have no desire to purchase a wheel from anyone else as I have been scammed and other retailers and E-wheels has built up my trust so I will be a loyal customer as long as they are in business.”

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Posted 3 years ago

“Fast reliable service. Very happy with ewheels.”

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Posted 3 years ago

“ewheels has done a great job on our KS XL18 order. love the wheel cant wait for the second wheel..”

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Posted 3 years ago

“We have a lot of cool, high tech toys but I have to say my son and I get more enjoyment per dollar out of our King Song 18XLs than any other device we own. Not only are EUCs a great way to explore the world, but they are serious transportation everywhere we go. I have been wheeling for 4 years and I will NEVER be without one. Jason and the team at eWheels are always incredibly responsive and keep us rolling. Awesomeness.”

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Posted 3 years ago

“Fast delivery, free wrist guards, great wheel, what more can you want!”

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Posted 3 years ago

“Thanks so much”

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Posted 3 years ago

“I bought the in motion v11 from ewheels on backorder. Within days I had a tracking number and an estimated date of arrival. The process was smooth and easy. This is my first wheel and it is nothing less than incredible. Power pads are now on their way with a separate tracking number. Will definitely be a return customer! Thanks again”

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Posted 3 years ago

“The guys at ewheels provided top notch customer service! Email responses were fast and they were super knowledgeable on the products. I felt like I was getting info. from a good friend. After being disappointed for various reasons by two other companies while trying to purchase an e-scooter, the guys at ewheels came in for the save! They were able to get my new scooter mailed out to me same day. I was super surprised and delighted when I received my scooter and they had included a few accessories! Thank you for making the buying process easy. I was happy to give you my cash! Lol”

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Posted 3 years ago

“eWheels has the best and fastest communication of any business to consumer company I've worked with. As a regular person buying a scooter, I felt like I was dealing with my own personal account manager or sales rep at a professional equipment supply company.”

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Posted 3 years ago

“Extremely helpful with all of my questions. Every email was answered quickly. Drew is an awesome person to deal with if you can.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“great customer service!”

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Posted 3 years ago

“I am new to the EUC world and recently just received my new Inmotion v11. I previously ordered an EUC from another competitor and ultimately canceled my order outright. What is funny now is that I watched so many videos on YouTube and other social Media sites giving high praises about ewheels customer service. During this time I asked myself many times, why I did not order from them in the first place. Stepping out on faith I decided to try again and order another EUC. On May 26, I placed an order for the V11 from ewheels and was immediately satisfied with the customer service. What ultimately stood out to me about ewheels was the direct communication that I was getting from them. Thanks to the ewheels team and EUC community I was able to reaffirm that I made the right choice. What I really liked about my experience was the fact that I had the ability to monitor my shipment in real time on the cago ship. I watched with enthusiasm by seeing my unit ship half way around the world from China to the United States. In my professional opinion if you are in the business of purchasing an EUC, I would highly recommend the ewheels family. Thank you, M. Ellis”

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Posted 3 years ago

“My charger came all "banged-up" by the shipper. Contacted eWheels and they were very responsive. They emailed me a return label, and once they received the damaged charger, we were able to work out a favorable outcome.”

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Posted 3 years ago

ewheels is rated 4.9 based on 3,452 reviews