Name: ewheels
Rating: 4.89

“Recently purchased a mten4 that was on backorder. When I wanted updates on eta, I always got responses quickly. When I changed my order, it was done quickly, and my new order was sent out the next day. You can't ask for more from a company.”

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Posted 1 year ago

“The customer service was fantastic the whole way through, even before I bought a wheel”

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Posted 1 year ago

“Love my pads as an option for riding. I attached them with hook-and-loop fastening tape. This way I can choose to ride with or without them. They arrived super fast!”

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Posted 1 year ago

“After-service is fully supportive and well-communicated.”

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Posted 1 year ago

“Won't buy from anyone else. Learned my lesson. Only buy from a company that can actually help you.”

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Posted 1 year ago

“I’m very pleased with the prompt and friendly service you provide. My wheel arrived in a timely manner, and I also want to thank you for the wrist guards you included.”

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Posted 1 year ago

“Just perfect. The Product was exactly what I wanted and was delivered earlier than promised.”

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Posted 1 year ago

“Over all the quality of service is exceptional and when I need help it’s usually somewhat easy to get in contact with ewheels team/Jason and the issue is resolved. My only gripe is seeing a pic on website that shows street tire portrayed on wheel. Double checking just to make sure the one I’m buying has a street tire by asking then it arrives with off-road tire… but there helping me get resolved so after I’m able to change it out then no complaints from me.”

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Posted 1 year ago

“One of the best companies I've ever interacted with. They were quick to provide me with lots of info before buying my KingSong S22 Pro. Unfortunately, my EUC had a few issues, but eWheels has been taking care of me every step of the way toward getting it resolved. Their customer service has been very timely and kind. Highly recommended! Thanks eWheels!”

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Posted 1 year ago

“I trust eWheels to sell me safe quality products.”

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Posted 1 year ago

“V11 order was dispatched and delivered promptly. Ewheels is great!”

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Posted 1 year ago

“For you folks that are new to electric vehicles for play or transportation This Is The place To Buy. I'm Joe average up in the North Cascade mountains of Northwest Washington always looking for something new and fun. These folks "Ewheels"will take care of you. Especially if you're like me and concerned about making a big purchase like this online and or doing it for a product that you've never seen before and worried that it might not even get to your house.. rest assured my friends that are looking for fun these guys will take care of you the whole way through rare customer service and it's because I've seen their work in long hours and they're working hard. Ewheels does take the time out for You. I Heard reviews like this and now I'm writing one. Anybody out there has any questions for me by all means give me a holler I'll tell you if you call me or ask me great experience great products they got your back 💯”

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Posted 1 year ago

“Ewheels is my “go-to” source for all things euc. i bought my first euc from them and 2 more subsequently as well as replacement parts. they are always helpful and prompts.”

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Posted 1 year ago

“I had a GREAT experience with eWheels from start to finish! I never had to wait long for a response to my emails, and they answered all of my questions. I am new to EUC's, so you can imagine I had quite a few questions. I couldn't be happier with the wheel, or the customer service! As long as you are polite, and patient (you don't really need patience because these guys are ON IT!) they will treat you right! They earned any of my future business and I highly recommend them!”

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Posted 1 year ago

“I bought my first EUC from eWheels and was so satisfied that I bought my second there as well. The customer service was not just what I expected it was MORE than I expected and that is very rare. Quick response all the time, very dedicated staff. Don't ask me what they could do better, I just don't have an answer!”

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Posted 1 year ago

“So far great scooter. Ready to roll right out of the box. Just add tire pressure. Damper kit if helpful. Charger is awesome. Pretty happy about purchase. Shipping is fast too. Came to Indiana in 4 business days.”

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Posted 1 year ago

“Ewheels is a great place to buy something if you know little about it.All my question answered with a very good response time. I couldn't be happier With my purchase and will definitely be doing business with them again.”

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Posted 1 year ago

“Really a amazing store, great products, great service. Definitely I recommend.”

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Posted 1 year ago

“Team eWheels: Thanks so much for the support, advice and excellent service on my recent purchase of a Kingsong K16S. This was my first EUC purchase and I had a number of questions regarding suitability for my mission and usage. The support team responded very quickly to my questions, offered advice and recommendations based on my expected riding patterns and needs. Additionally, I had a few questions regarding accessories to enhance usage and storage. Ordered the K16S, it arrived quickly, safely and in perfect condition. In the past four days I've ridden 100KM and the EUC has been awesome. Highly recommend eWheels for their prompt, courteous, "helpful" assistance and domestic support team.”

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Posted 1 year ago

“I highly recommend all to give an euc a try (v11 is a good starter & suspension is a must for those with a bad back like me) & Ewheel is a company I can highly recommend to buy one from, they without question will be whom I purchased my next wheel from once I'm ready, skills & financially wise.”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

ewheels Reviews