Fetch Reviews

2.3 Rating 133 Reviews

33 %

of reviewers recommend Fetch

Company Reviews

Questions

Metrics

2.3

Based on 133 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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How long does Fetch take to deliver?

Helpful Report

(3 years ago)

Fetch normally delivers within 5 Days.

Helpful Report

(3 years ago)

50.00%

Industry Average

“ Ordered dog food and a week later it still hadn’t arrived after website said next day delivery. 2 phone calls later and it still hadn’t arrived. Cancelled my order and went elsewhere. Very disappointing ”

- Anonymous

“ Done on the basis of next day delivery. ”

- Zoey

“ Several pain points: (1) how can they receive packages without me authorizing them to do so - I did not even have an account with them, (2) Very hard to reach (3) 8 hours after deliver, the packages are not showing up on my profile to schedule my final delivery to my apartment, (4) customer service just does not care. ”

- Anonymous

Fetch Reviews

Delivery - Average