Fetch Reviews

2.3 Rating 133 Reviews

33 %

of reviewers recommend Fetch

Company Reviews

Questions

Metrics

2.3

Based on 133 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Popular Questions:

Delivery

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Customer Service

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How do I contact Fetch?

Helpful Report

(3 years ago)

You can contact Fetch by Telephone, Live Chat and Email.

Helpful Report

(3 years ago)

54.17%

Industry Average

“ 9 In the Pet shop category Reviews Excellent 85% Great 4% Average 2% Poor 2% Bad 8% Filter by: All reviews order delivery service day time customer service company item food dog food . ”

- Carl

“ Do not ever order from Fetch. Their partnership with Hermes means you are unlikely to get the delivery. If you do order from them, best use the Ocado delivery service. ”

- Kieran HESS

“ Still waiting on order!!! Do not buy from Fetch there custom service is disgusting, ive been waiting for an order that has gone missing for dog food, i had to get hold of hermes because they couldn't be bothered to sort it out. ”

- Anonymous

Fetch Reviews

Customer Service - Average