FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.16

1.2 Rating 449 Reviews

4 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.2

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 5 star review on 19th April 2025

Luis & Bicky

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fake site. Nothing will be delivered.”

Helpful Report

Posted 6 months ago

“This company is very odd, I placed a flower delivery the same day and I was promised to them that at the end of the day. They will send a confirmation that that the flowers was delivered. No confirmation at all, it was the 2nd day of my delivery and haven't heard from them still. I called the costumer service and said they're closed for holidays! Well it's just a regular day here in America. The bottom line is there's no someone in the customer service at all! I called and called and use the number to place an order so there is someone to pick up the call. So I complained that my flowers was not delivered and I would like to refund my money. After 2 days, they finally delivered some flowers which is not even the same flowers that I ordered. I will not recommend this company to send flowers at all! What I had was a headache!!!! Horrible experienced I ever had!!!”

Helpful Report

Posted 6 months ago

“Ok, if you want the worst service possible this is the company for you. They won't answer the phone, our your emails, and you won't get what you pay off. Loot them up on the Better Business Bureau.. year their F--- rating says everything. Still disputing the charge for a funeral arrangement they completely screwed up and won't respond to. Pretty sure someone is sitting on the couch doing nothing. Steer clear.”

Helpful Report

Posted 6 months ago

“I ordered same day delivery of flowers for my mom's birthday because another florist said they couldn't send my arrangement that I had paid for the day before. Everything was fine. The day after my mom's birthday they said they were not able to deliver the flowers. #1-no help saying this the day after. #2-saying you're sorry doesn't cover it, why wasn't I called (it's mandatory to leave your phone number. #3-Not fun explaining to my mom that 2 companies took my money for an arrangement and then reneged.”

Helpful Report

Posted 6 months ago

“My sister was in the hospital in Alaska and I wanted to send flowers. Their webpage said that they would do same day delivery to the hospital. The next day I got an email saying they hadn’t been delivered and they updated try again today. Hours later they lets me know they couldn’t fill my order. What sort of company can’t get there act together to know there delivery area? I’ll never use them again”

Helpful Report

Posted 6 months ago

“I should have paid attention to the ratings for this company. I ordered two days in advance for my niece's birthday and at 2:30 PM on her birthday, they informed me they can not fill the order. Now I can't get her a gift delivered on her birthday because they couldn't fill it nor inform me timely that they couldn't. Very disappointed and when I called to see if we could work it out, they wouldn't take the call because they were busy and you can't leave a message.”

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Posted 6 months ago

“I need my money back asap”

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Posted 6 months ago

“Everything went wrong. First, my order was never delivered on the date promised for my mom's 81st birthday...then, I was sent an email the next day saying they couldn't make the order the previous day...apoligized...and said they would upgrade it and send it out the very next day. "We promise." they said. Did they? Nope...never delivered after the "promise" of next-day delivery, and then I was sent an email. It said, "Sorry. We don't deliver to this address." This was after I placed the order over a week in advance...was told delivery was their fault and promised an upgrade...and never had a return call after trying to get in touch with them numerous times. Oh, and good luck trying to go through their automated phone service...it just sends you in a loop. I also complained about this to no avail. UGH!! As a result, I never got the refund...and my mom never got flowers from her son for her 81st birthday. My advice? Stay as far away from these people as possible.”

Helpful Report

Posted 6 months ago

“I do not like to leave bad reviews. However, I spent close to $90 for a birthday bouquet for my mother's 75th birthday. I will say upfront it never got delivered. This was even after I got an actual phone call from a so called representative guaranteeing me delivery on that same day of the call. You can NEVER reach a live person no matter what time you call them. I received an email today after I messaged the customer service saying I just wanted to cancel my order and receive my money back. I don't care about the amount it is the principal of it all. I am prepared to take it a step further if I don't get those funds credited back to my account. People are just ridiculous playing games with people's hard earned money. One thing for sure is they take a gamble, because you never know just who they are scamming and what type of reach that person may have. I attached two pieces of communication from the company in case someone doesn't believe I actually attempted to do business with them. This was the worse experience ever. My mom is in a rest home and I live 4 1/2 hrs away..her 75th should have been special...instead she was very sad when she never received my "surprise" that I told her to watch for...”

FlowerShopping.com 1 star review on 14th October 2024

Helpful Report

Posted 6 months ago

“We sent our daughter a bouquet for her first new baby boy. The flowers were dead. I'm so unhappy with this Company. I am taking the time to write this review so any other parent who would like to send flowers do not use this Company. The flower were not happy they were depressing and I told her to trash them. They were not boy for a baby boy either. Please do not use this Company.”

Helpful Report

Posted 6 months ago

“Flowers were never delivered. Customer Service line was not answered, just kept looping the same message. I called the number to order flowers and was surprised that someone answsered. Voiced my complaint.Order was placed two days ago. I saw the positive reviews, not sure how I missed the others referring to fraud. I am so upset. The representative said someone would call me, which does nothing for the flowers I wanted for a funeral today. I am going to dispute the charge when it hits my credit card.”

Helpful Report

Posted 6 months ago

“Fraud fraud fraud Scam scam scam. No customer service. They don’t deliver they take your Cc info and never send the delivery. Do not do it.”

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Posted 6 months ago

“I ordered the premium white roses and stargazer lilies. The arrangement that was sent was not at all what I ordered. I paid $115 for a bouquet I could have gotten at the grocery store for a third of that price, AND I would walk out with exactly what I’d picked out to buy. I won’t use them again. Caveat emptor.”

FlowerShopping.com 1 star review on 10th October 2024

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Posted 6 months ago

“Do not trust flowershopping.com if you want flowers delivered on time or delivered at all. This was such an important delivery, 30 year anniversary for someone who just lost her husband unexpectedly 2 months ago. I wanted her to get the flowers on her anniversary since her husband couldn't. I'll never use this company again. I've never had luck with online florists, after multiple issues using 1800Flowers.com I decided to give FlowerShopping.com a try. I didn't think it could get worse than 1800flowers but FlowerShopping.com topped them. Not only did they not deliver the flowers, they advertise bouquets they can't make because they sub it out to local florists who don't have what they advertise. I can somewhat understand this, all other online florists sub out to local florists. But it didn't end there. They call to tell me they put the order on hold and to call back and "ok" the substitute flowers and vase. I call the number back at 10, 10:30, 11am, 11:30am EDT to get a message they aren't open yet, even though the hours were during the advertised open hours. I decide to send an email to "ok" the subscription. They tell me they released the hold and assured me the flowers would be delivered the same day. But they never delivered them. No attachments of the flowers to upload. I'm sure they would look like garbage if they actually showed up.”

Helpful Report

Posted 6 months ago

“This is a fraudulent website. They only take orders and don't process them. Their customer service telephone number puts you in an endless loop. They give you vague responses by email. Do not buy from them.”

Helpful Report

Posted 6 months ago

“This is a complete fraud site! Do not buy from this vulture. They took my money and never delivered the flowers for my daughter’s 21st birthday. It’s been over a week and no one is in customer service and I have called the main line as well. I received a generic email stating I would be refunded immediately, that was seven days ago. I am reporting to the BBB and CFPB”

Helpful Report

Posted 6 months ago

“0 stars! I orderd an arrangement and chocolates for my mom for her birthday. The order was never sent. I called for 10 days trying to get ahold of someone. Noone is available for checking order status. You can be on the phone for hours pushing 1 & 2 to talk to someone. I was able to leave 5 messages through the order line. Noone wver called me back and on the 10th day i found out my order was cancelled! You all are the worst! Thanks for making my mom feel forgotten on her birthday! She is in the early stages of dementia and this was hard for her!🤬🤬🤬🤬 🤬🤬🤬! You are horrible people! I cant even answer questions below cause order was NEVER delivered!”

Helpful Report

Posted 6 months ago

“I ordered a bouquet pictured and $19 chocolates. No chocolates arrived and customer service was not apologetic.. less flowers than pictured now tied on crappy…”

FlowerShopping.com 1 star review on 8th October 2024

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Posted 6 months ago

“First they had to substitute a different arrangement, then the couldn't deliver on the day requested and said delivery would be the next day, then they said they couldn't deliver on that day and I could have a more expensive arrangement and have delivery the NEXT day, THEN they just said sorry we dont deliver in your area. Say WHAT? They gave me a full refund but unfortunately my flowers never arrived and it's too late now. Wish I had seen these reviews before I ordered. I will NEVER use this company again.”

Helpful Report

Posted 6 months ago

“DO NOT USE THESE GUYS FOR YOUR FLOWER NEEDS! Paid for premium flowers and was literally delivered wilted flowers and they gave a regular bouquet instead of the premium that I paid for. This company refuse to rectify it or refund me. Also I paid for 4 balloons, only received 2 and one was deflated.”

Helpful Report

Posted 6 months ago

FlowerShopping.com is rated 1.2 based on 449 reviews