FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.15

1.2 Rating 446 Reviews

3 %

of reviewers recommend FlowerShopping.com

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1.2

Based on 446 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Baby's First Block Flowers with balloon to be delivered 11-15 or 11-16-2024. As of 11-17-2024 they were not delivered even after receiving email that they were delivered or out for delivery. Requested them to be canceled as patient would be going home. On 11-19-2024 customer service sent me a picture of flowers in a vase and stated my order was delivered. Nope- not what I ordered. I ordered Baby's 1st Block white roses and blue ribbons and Emailed customer service a copy of my order to let them know- the picture provided was not what I ordered. They said they would investigate and get back to me. As of today, my credit card has been charged so I will dispute the charges since services were not provided.”

FlowerShopping.com 1 star review on 20th November 2024

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Posted 4 months ago

“Flowershopping.com is the worst flower service on line. It was the first website that came up when i Googled ordering flowers. They had a 4.7 review rating, but i admit i did not read them. Their website is enticing and elegant, but their customer service is pathetic. I ordered SURPRISE flowers for my daughter's 30th birthday on 11-15-24 for her birthday on 11-16-24. Their website says if ordered before noon, generally they are delivered that day. Not only did she not get them on 11-15 or 11-16, I got an email on 11-17-24 in my "junk" folder that my order was canceled. So it was too late to order from another company. The company gives you NO update, where the flowers are coming from and good luck trying to reach customer service to find out anything. Currently I still have a $75 charge on my Visa as of 11-19-24 and still haven't talked to a customer service rep to resolve this matter. Im extremely disappointed in flowershopping.com and cannot say one good thing about this company. My advice, if you want flowers delivered in time, keep scrolling on Google to find a reputable company because flowershopping.com is NOT”

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Posted 4 months ago

“Unbelievably bad! I’m so frustrated that I didn’t check these reviews first. There’s no accountability or anyone to talk to. I placed an order on a Wednesday to be delivered on Monday and they failed! Don’t order from flower shopping.com”

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Posted 4 months ago

“Do not buy here ! They don’t deliver and don’t give you the money back !”

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Posted 4 months ago

“I never received a confirmation for delivery. I called the customer service number and once I selected the phone prompt it disconnected. When i called the department to place an order the rep said she couldn't check my status. Total scam.”

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Posted 4 months ago

“Don’t do it. I ordered a deluxe arrangement for a hospitality team for a church I had visited a few weeks ago thanking them for their kindness. I paid extra for it to be delivered on a Sunday during their service. I never received confirmation or even a picture of what the arrangement of what the flowers looked liked since the recipient is in another city. When I called a few days after the delivery inquiring about the flowers they said they were busy and would have someone get back with me. No one ever called. This was two weeks ago and as you can see the customer service needs work. I spent a lot for the arrangement and they didn’t put my mind at ease letting me know if it was delivered or how it looked. I finally got in contact with someone at the church and she said they did receive a delivery. I would share a pic of the flowers but I told her don’t waste her time on trying to track them down because if they weren’t the quality I expected I would be even more upset. Lesson learned. I will never order from this company again. Like Amazon, they should take a picture after delivery so customers know what they ordered.. even if the order has to be adjusted. Here’s the “confirmation” I received about the delivery. In my opinion, the is NOT a confirmation… saying “will be delivered shortly” is not a guarantee of delivery. When I called to follow up they never responded…”

FlowerShopping.com 1 star review on 17th November 2024

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Posted 4 months ago

“Extremely dissatisfied with this company. Ordered flowers for my Mom's 60th Birthday to be delivered and even paid a rush fee for early delivery. The delivery was supposed to occur by 1PM. I wasn't notified until 2PM that the order would not be happening. I understand that things happen. My main issue is the lack of communication and it being so late in the day; making is too late for me to make alternate plans. Customer service rep was nice though and issued me a refund. I'm sure I'll never be using them again.”

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Posted 5 months ago

“I would give zero stars if I could! they told me that my order was being delivered and then they said the florist contacted them saying they could not fill the order. When I asked why they said “we don’t know why we are just a wire service.” THEY DON’T CARE! this was a sympathy arrangement for the family of my friend of over 30 years. His mother is having to bury a son and I wanted to send her some kind thoughts. All they can say is full refund and sorry for the inconvenience. This doesn’t cut it. Not only will I never do business with you. I am going to dedicate myself to letting as many people know as possible. You can’t just treat people this way and expect to stay in business. Your service matters, and you clearly don’t care! your suggestion was that I should call local florist. I called you because I can’t get the local florist to answer their phone! then you send me emails telling me to call customer care and customer “care” is saying they are not open, even though it is clearly within your business hours and you just called me! You don’t wanna talk to me! You know what you’ve done is wrong. You are giving your customers the runaround. thanks for compounding my grief. I could not have done it without you”

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Posted 5 months ago

“Do not order from this disgusting company. I cannot believe the horrible way they have acted concerning mistakes made on my order. I ordered a completely white, peaceful bouquet in a basket for my sister who just lost her baby. Without contacting me or even letting me know, they substituted the flowers and delivered a rainbow bouquet that was about as opposite as can be from what I ordered. I immediately contacted them concerning the wrong delivery. You'd think they would send the correct flowers or refund me or something with an apology... But no. They inform me they would only EXCHANGE the bouquet. So take flowers away from the grieving person I sent them to?! I asked for a refund instead but they said they would still go take away the bouquet to do that. I have never experienced such horrible service. I'm truly disgusted. The person (Lisa) I talked to was so unapologetic and rude.”

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Posted 5 months ago

“They cancelled my order at the last minute after I had already paid for it. They would not substitute, or offer anything in return for the cancellation. Will be using a different flower company from now on”

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Posted 5 months ago

“They canceled my entire $300 order 5 minutes before closing for the day. They had the order for 10 hours and did nothing to fulfill it. Only after I called to inquire did they take action. I was notified of the cancellation by email. Aside From a refund, they did nothing to make this right. I’ll never try them again. 1800 flowers all the way!!!”

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Posted 5 months ago

“DO NOT order flowers through this company. I ordered flowers to be delivered for my mother's 70th birthday, and the informed me at the very last minute that they were unable to make the delivery. I few hour later I received an email stating my order was canceled. I read to the Better Business Bureau website that customers were not receiving refunds from this company so I resorted to disputing the transaction with my credit card company.”

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Posted 5 months ago

“Ripped me off. I ordered flowers for my mom’s birthday. They never came. I couldn’t reach anyone by phone . They lied to my bank and told them they delivered them. REPORTED TO BBB.”

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Posted 5 months ago

“I paid more than $100 to get this bouquet delivered. I paid for the “premium” version that is supposed to be two times better than the “as shown” option. Turns out the bouquet they made is not even reaching the expectations of the “as shown” picture/option. I contacted their Customer Service and they told me that according to their policy, the bouquet has been made of equal value as the one shown on the website. Will order from small business from now on, that was a lesson enough. DO NOT BUY FROM THEM PLEASE.”

FlowerShopping.com 1 star review on 7th November 2024

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Posted 5 months ago

“Ordered and paid for overnight delivery. Epic fail. No flowers so ‘cancelled’ 3 days later. DON’T WASTE YOUR MONEY!!! There’s a reason why the BBB investigated!!! :(”

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Posted 5 months ago

“You never delivered the flowers I ordered same day delivery and got charged for it.I reported you to the BBB! You suck! There are NO FLOWERS TO TAKE PICTURES OF! By the way,YOU SUCK!”

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Posted 5 months ago

“I wish I could rate lower!!! I put in a Saturday order for Sunday delivery..paid over $80. So far, 2 days late and counting! Don't try to call, line always says they are closed!!! Will never use again! Ruined mother in law birthday weekend!!!”

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Posted 5 months ago

“They canceled my order with no explanation. Do not use this company.”

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Posted 5 months ago

“They just canceled my flower order with no explanation. It put me in a bad position. Don’t use this company”

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Posted 5 months ago

“Terrible business they ruined my anniversary gift to my wife of 34 years. They appear in ad to be local and couldn’t deliver I only got canned reaponse after complaining about no delivery”

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Posted 5 months ago

FlowerShopping.com is rated 1.2 based on 446 reviews