FodaBox Reviews

Name: FodaBox
Rating: 4.15

4.2 Rating 2,933 Reviews

78 %

of reviewers recommend FodaBox

Company Reviews

Product Reviews

704

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Phone:

03331 21 21 66

Email:

support@fodabox.com

Location:

Unit 10 Quadrant Park, Welwyn Garden City
AL7 1FS

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Sandra Morgan-Edwards

FodaBox 5 star review on 23rd January 2022

Heeral Gudka

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order process was simple enough... Delivery time was poor - the item was order well in advance of Christmas but arrived quote a few days AFTER Christmas.”

Helpful Report

Posted 3 years ago

“The box was finally delivered to my brother today. He is delighted with it. I quite understand your delivery problems.. Better late than never !”

Helpful Report

Posted 3 years ago

“Your website said you would deliver in three days. It took over two weeks and so the occasion I had ordered for came and went. But I know it was because of Covid. If you hadn't asked me for a review I would have just left it.”

Helpful Report

Posted 3 years ago

“Very disappointed with the time it took for the order to be delivered, it was intended as a birthday gift for 14th December however didn't arrive until after Christmas. I appreciate we are in a pandemic however turning the phonelines off with no way other than email to contact the company is very poor service indeed. If you are unable to fulfil the orders, the items should not be advertised on the website. Once the item had arrived, the beer cans were damaged. Will not be recommending.”

Helpful Report

Posted 3 years ago

“It was a gift to my Medical Consultant who was really impressed when he opened it in front of his persistent secretary who was curious as to its contents.”

Helpful Report

Posted 3 years ago

“Considering I placed the order on 10th December and I have not yet receive it you can imagine the review would write. I had an email on 22nd December apologising that it it would not be delivered in time for Christmas . On the 29th I was given a tracking number but Yodel have not received it yet.”

Helpful Report

Posted 3 years ago

“Ordered a Xmas present for my brother back in November. It's 5th Jan and still nothing. My emails are being ignored. One of the worst experiences ever. Shame, I was very excited about this gift.”

Helpful Report

Posted 3 years ago

“Great customer service. Initially I had a minor problem with my order (damaged spice pot). Mark responded almost instantly and the replacement was with me on the next working day. Bought the product as a gift so can’t vouch for taste, but smell and look is fantastic”

Helpful Report

Posted 3 years ago

“The appeal was that we got to pick a date so the surprise would arrive at our Client's as a little Christmas treat - even a week later, nothing had made it to her and while the products look lovely, the fact that the delivery wasn't punctual defeats the point of ordering this as a surprise for a set date - which is usually the nature of a gift. I understand Covid is a factor, but then there should have been an email flagging this and apologising BEFORE our chosen delivery date, not a day later, after I chased the matter. Not a great experience overall.”

Helpful Report

Posted 3 years ago

“Terrible terrible service i will be advising many people not to deal with this company!!!!”

Helpful Report

Posted 3 years ago

“The Gin Christmas tree was purchased as a present and sent to Bath. The recipients were delighted with this unique gift. The ease of ordering online and speedy delivery was very impressive. Will certainly use your company again.”

Helpful Report

Posted 3 years ago

“I used BoroughBox for the first time this Christmas to send a parcel of cheese and charcuterie to my son. The website was very easy to use, with lots to choose from and everything looking so appetising. The product was dispatched by courier as soon as ordered. We were kept informed due to the lockdown and the enormous pressure just before Christmas. We thought it would be late, but it arrived before Christmas, delivered not by courier but in their own van by their own driver. So my son was able to enjoyed fully his "charcuterie" in time for Christmas. THANK YOU VERY MUCH BoroughBox.”

Helpful Report

Posted 3 years ago

“Appreciate we are in a pandemic - however I ordered 22 boxes with you and requested a delivery date, which wasn't fulfilled - I would of appreciated someone letting me know so I could manage expectations”

Helpful Report

Posted 3 years ago

“This was bought as a gift, the recipient was delighted with the quality and it was delivered before Christmas which pleased me. Thank you.”

Helpful Report

Posted 3 years ago

“Dissatisfied with this company & sad to say that we won’t be using or recommending them. I wanted to support an independent company but my intentions was misplaced. We received very poor customer service as they don’t consistently reply to emails or answer the phone. extremely unreliable delivery service—am waiting almost 4 weeks on delivery of cocktail making set & box of chocolates despite paying for express delivery. Have reached out several times in an attempt to find out when delivery would be but to no avail. I placed several orders & it has been very stressful & embarrassing letting down the colleagues who were to receive their gifts. I also haven’t been able to provide any details about when they can expect it to arrive. Stick to more reputable companies who can provide a proper service; Amazon, virgin wines, m&s etc”

Helpful Report

Posted 3 years ago

“Great product - bought as a Christmas gift and it went down very well! There were some issues with communication and delayed delivery times, but this was probably to be expected given the time of year and the effects on delivery schedule from the pandemic. In the end, it arrived before The Big Day, so that's all that counts, I suppose.”

Helpful Report

Posted 3 years ago

“Packaging fantastic, contents look delicious”

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Posted 3 years ago

“The boxes were well packed and arrived safely The contents were good Christmas treats and the recipents were pleased with them B L Hill”

Helpful Report

Posted 3 years ago

“Very pleased with the promptness of delivery at such a busy time pre xmas and will certainly buy from you again.”

Helpful Report

Posted 3 years ago

“I ordered an paid for two Christmas hampers but only one was delivered. I emailed customer services several times and never received a reply from them. I am very disappointed with the service and I would not order from them again! I am still waiting for my refund.”

Helpful Report

Posted 3 years ago

FodaBox is rated 4.2 based on 2,933 reviews