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Freddie's Flowers Reviews

2.7 Rating 218 Reviews
39 %
of reviewers recommend Freddie's Flowers
Company Reviews Questions Metrics
2.7
Based on 218 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5

Popular Questions:

Delivery

How does Freddie's Flowers deliver? How long does Freddie's Flowers take to deliver? Does Freddie's Flowers deliver on time? How is accuracy and good condition of items delivered by Freddie's Flowers?

Customer Service

How can I contact Freddie's Flowers? How quickly does Freddie's Flowers resolve customer queries?
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How long does Freddie's Flowers take to deliver?
Helpful Report
(2 months ago)
Freddie's Flowers normally delivers next Day.
Helpful Report
(2 months ago)
E

Delivery - Slow

45.45%
Industry Average
“ They will ring you, declare you are the winner, and then engage you in a long phone call before finally revealing your prize is actually 30% off first delivery if you give them payment details and sign up for a monthly flower subscription with them. ”
- Anonymous
“ I stated I was having financial issues and did not want to keep clicking 'delay' for each delivery, I wanted to pause permanently, otherwise I may forget and end up paying. ”
- Liv
“ They don’t have any option to select the next delivery date. You can only postpone for a certain weeks, 4 if I am not wrong. So if you’re on vacation or sick and didn’t check back in to postpone deliveries further, your flowers will be left somewhere in your building and thirty euros charged from your account. They also take long to reply if you sent them a message about cancellation. Poorly designed website and service overall. ”
- Anonymous
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