Freddie's Flowers Reviews

2.7 Rating 218 Reviews

39 %

of reviewers recommend Freddie's Flowers

Company Reviews

Questions

Metrics

2.7

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

Popular Questions:

Delivery

How does Freddie's Flowers deliver? How long does Freddie's Flowers take to deliver? Does Freddie's Flowers deliver on time? How is accuracy and good condition of items delivered by Freddie's Flowers?

Customer Service

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How quickly does Freddie's Flowers resolve customer queries?

Helpful Report

(2 months ago)

Greater than 49% of reviewers feedback is Freddie's Flowers takes over a week to resolve customer queries.

Helpful Report

(2 months ago)

66.67%

Industry Average

“ I would rate this 5 stars not just for an online flower shop, but for all the business and service I've ever used. ”

- Anonymous

“ I cancelled the subscription after the introductory offer by sending an email, there's no "button" to do it but was easy and the customer service team are lovely and were quick to process the cancellation. ”

- Anonymous

“ Certainly the flowers made me happy but the failed delivery twice in as many weeks made me angry. Do any other florists make deliveries so late in the day that the flowers actually arrive at night ? A different excuse each time and a free offer - but what I really want is a flower delivery service that I can count on. ”

- Anonymous

Freddie's Flowers Reviews

Customer Service - Average