Freddie's Flowers Reviews

2.7 Rating 218 Reviews

39 %

of reviewers recommend Freddie's Flowers

Company Reviews

Questions

Metrics

2.7

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

Popular Questions:

Delivery

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How does Freddie's Flowers deliver?

Helpful Report

(2 months ago)

Freddie's Flowers delivers items by Courier and Own Driver.

Helpful Report

(2 months ago)

45.45%

Industry Average

“ Recommend you avoid Freddie’s Flowers unless you don’t mind being let down. Received notification on the day of delivery that flowers would not be delivered due to ‘unexpected delay’. Raised with support and they merely said “we’ll schedule delivery for next week and tell the team so this doesn’t happen again.” What’s the use in that when the recipient’s birthday is today? ”

- Anonymous

“ I responded to their email with an offer to re-subscribe to flower delivery. ”

- J Thatcher

“ When I signed up at the Chelsea Flower show, I was told I would receive an email EVERY Thursday telling me what flowers I could have delivered on Monday and I could decide there and then if I wanted them or apparently I could "simply email freddies flowers and say yes or no thankyou to the Monday delivery" THIS HASNT HAPPENED ONCE. ”

- Anonymous

Freddie's Flowers Reviews

Delivery - Slow