“This is the worst company ever to deal with. I would give them a negative review if possible. My son ordered flowers for his girlfriend and they were to be delivered and never came. Upon calling we were promised they would be delivered the next day. No flowers again. I have called 5 times to try and get my son’s money refunded.”
“They offer same-day delivery but they never get it done. They charge you $15 handling fee +3 dollars to deliver it same day and then don’t deliver it the same day. I’ve had this happen three times now this is the worst company in the world. I ordered the flowers for a funeral and one hour after I ordered the flowers, they emailed me stating that they weren’t gonna be able to deliver them not using the number that they require you to provide them in case there’s an problem with delivery because they don’t want you to cancel your order. They send you a small email letting you know that they weren’t going to deliver it when it’s too late to order any other flowers , hoping that you just stick with them and they don’t have to offer same-day. It’s a scam.”
“Do not order flowers from this site! Ordered the premium bouquet and got the cheapest one advertised. Delivery person arrived late and handed me the flowers. Very unprofessional!”
“What a flipping train wreck of a business!! I spent $75 on what was supposed to be a beautiful bouquet of flowers. I paid extra for 18 roses and the premium package to send to my grieving step son and his wife. Well let's just say I was extremely embarrassed after seeing the pic of what was sent to them. The roses were the only bloomed flower, they were half dead and half missing! The bouquet looked like it was taken out of the trash no lie!! When I called to complain they only offered me a 20% refund. I said that wasn't good enough. I wanted them to send them what I purchased, but they said they couldn't. The rep put me on hold to " so call speak to her team " she gets back on the phone and tells me they're going to refund me the full amount. Well 2 days later I noticed they only gave me back $23. Needless to say I will be calling back. I gave them the benefit of the doubt by fixing their wrong so I wasn't going to leave a comment at all, but they did me dirty so yeah don't waste your time or money buying anything from this company unless you want to be highly let down and regret it! The pics show what I ordered and what they received.”
“I received an email verifying my order. I checked on its status and no order could be found. I have the charge showing up on my bank account. It’s too late to order again because it was supposed to be delivered today. I am very upset and will never use them again .”
“I ordered a bouquet of flowers for my fiance 2/23/24 @ 9:41am. I paid for expedited service guaranteed within 4 hr delivery time. The address and recipient details provided. @ 11:30am received a call from cust service confirming address and recipient even though placed initially when ordering. I did verify 4 hr window for delivery as guaranteed. I was told yes indeed. @ 2:05pm I called and stated that no notification received about delivery. They called florist and after waiting 7 mins on hold they hung up on me. Called again at 3pm was told that the expedited additional cost was refunded and it will be delivered before 5pm. I called my fiance who left work at 5:05pm and nothing delivered. I called customer service, saying that florist just said it left florist @ 4:59pm and is on the way. I told them don't bother as she leaves 5pm. I requested them to return $75.57 spent back to me. They kept insisting several times to deliver to the house and get 20% off. I stated it was a special day for us and if they can't keep to their promises they shouldn't make them and have people pay additional for it. Bottom line they have done this to me 3 times already. You think I would of learned. But this is the last time. Luckily I got a refund to my PayPal account or I was going to contest it. Buyer be ware and Stay far from this company! Order # 428460198”
“From You Flowers is a terrible company. I have had issues with this company three times now.
The never deliver on time. I paid extra for same day delivery but it wasn't delivered at the time they promise. The other issue is that they never offer a refund when one is do. They only offer a gift certificate.
NEVER AGAIN.”
“Very upset they didn’t bother to call me after I paid die expedited service for delivery today at 12. Very upsetting and he had the nerve to just refund me just $8.86 cents. They are completely a scam and rip off.”
“I ordered flowers for my Boss for her birthday and paid the expedited fee to get there before noon. Well now nobody knows what time my order will be there and she leaves at 2 o’clock. The reason I paid the extra fee now I’m nervous to see what the arrangement looks like or if it’ll even get there in time.”
“First, I placed my order two full days before delivery. They charged me expedited shipping. Today is delivery day. They said that it would be delivered in the morning. It is now 6:00 p.m. and no one knows where my order is. Obviously not delivered. The recipient is very ill and we are all really upset.”
“Ordered The succulent trio for a funeral. Spent $70 plus with delivery.
Believe me this tiny tray with three small succulents were nothing like the website.
a total rip off. I will never use this company again a total rip off.”
“I would give them negative ratings if I could. When I put the address in their website there was nothing telling me they could not compete the order for the next day. The next day I received an email about 6pm letting me know the flowers were not going to arrive until the following day. Not great but ok I guess. However, the next morning I received yet another email telling me that they could not deliver to the address provided. At no time was I informed of this as I was making the order two days ago. I was given a choice to have it delivered to another address or order something else that could be delivered. Um. No. I asked for a refund at that point.
This wouldn’t be that big of a deal except it was for my sister’s birthday, and she had just lost her husband to cancer 2.5 weeks ago. I was hoping flowers might brighten her day a little. Instead I had to apologize for the flowers not being able to be delivered. Totally unacceptable and disappointing.”
“Absolutely the worst!!! I ordered flowers for a friend as a thank you. I picked this company because of the next day service. They were unable to deliver on said day and notified me and gave me an option for an alternative address for 2 days later. I gave them my friend's work address which is a hospital where she works 12 hour shifts 7 am to 7 pm. I again got a notification that they were unable to deliver as no one was there. Really, in an Emergency room??? So I cancelled that order and reordered to have it delivered NEXT DAY to the same place, a hospital Emergency Room. Again I get a message that no one was there to accept delivery! There are at least 20 people there to accept and the recipient was there both days! Save yourself a lot of aggravation and disappointment and DO NOT USE THIS COMPANY! What a scam!”
“Never again will I order flowers from these jokers!! Paid $83.00 to be delivered on Valentines day, flowers were delivered the same day I ordered them (2-days before Valentines day) and the bouquet had only 4 red roses and 3 red carnations, oh and yes, the dead flowers of unknown origin.....”
“I ordered flowers for my mom on Saturday evening to be delivered by Sunday at noon. It is now Tuesday morning and she has no flowers. Every time I call them they say oh by 5:00 today. I have just finished phone call #5 or maybe 6 and nothing is getting resolved. They said the first order was delivered Sunday afternoon. I checked with the hospital even and there were no flowers. I don’t understand why they would not do the right thing. I am thinking she has a week left in there and she will be home before this is resolved. All I wanted was to send my mom flowers, I could have driven the 1300 miles and delivered flowers myself by now. So disappointing and I am out $70 bucks, no $60 because they refunded me 9$ of the shipping fee.”
“Ordered flowers for my step mother’s funeral never delivered. Told me they couldn’t find a vendor. In New Jersey that’s absurd. Highly disappointed got a full refund. Never again!”
