“I wish I could give 0 stars…
Wow…. I spent $140 on roses for my fiancés birthday that immediately went into the trash can as soon as the box arrived and was opened. Last minute I went to a local florist and spent another $200 on another 50 roses that actually looked and smelled good. with all that you refunded me 20%…?!!? That’s hardly what the shipping cost was alone.
This is the second bad experience I have had with “from you flowers”, the first time I did not even complain, I figured it was a simple mistake, I figured that I would give ”for you flowers” another shot, just for this to happen...
I’m not sure what florist you say these came from but they were delivered by UPS in a box left on the door step. Upside down in a damaged box nonetheless.
For what it is worth, I will NEVER be ordering from “from you flowers” again and I WILL be leaving a review on your website and everywhere else that I can so that no one else will waste their time money on a gift they cannot give.
sincerely,
A very disappointed customer”
“I ordered flowers for my mother's birthday with delivery scheduled for July 9. I was contacted on July 9 and told via email that the flowers could not be delivered until the next day and I would receive a $3.17 refund. On July 10, I contacted them when the flowers were still not received. I was told they would arrive that day. At the end of the day on July 10, I was emailed and offered a 10% credit on a future purchase because they could not deliver until July 11. I asked to cancel the order and expect a full refund. Do not ever purchase from this company. Total fraud. I wish I had read the reviews before ordering.”
“I made order day befor.they said it would be to my wife jib on her birthday july 9. They never showed up.i had to call and they said oh the florist backed out at last min. Offered discount to send next day.bit next day was not her bday.still waiting for refund.dont waste time/ money”
“Bouquet that was delivered was absolutely ugly and nothing like the picture of flowers that I ordered for $87.
Will never use them again.
(Problem getting picture of flowers sent and pic from website on this page.)”
“Terrible. I didn’t expect for the flowers to look like the picture. But I had higher expectations. I will never order flowers from here again. Worst experience. They look messy and it was missing the most important part, the succulent.”
“Do not buy from this company. I ordered for delivery on my anniversary. Paid the extra shipping fee. At 4pm I received an email that it would not be delivered. They offered to deliver the next day. I call and told them to cancel and refund the entire order immediately. They pushed back a bit and then finally agreed, but said ti would take 1-3 days. They offered no explanation when I asked why they waited until I could no longer order form someplace else.”
“A friend has sent me two succulent arrangements in the last year. They originally looked nice; however, both of them died not long after receipt. I made it a point not to overwater and only gave them a couple teaspoons once a week. So sad.”
“I wish I had read reviews before ordering. My brother passed and I ordered 2 standing sprays to be delivered the day before just to ensure we got them on time. The first contractor canceled stating she did not have a delivery driver. Then customer service called and went over the order again. Never received the sprays on delivery date. Called them the morning if funeral at 8:15 am. They ensured me they would be there by 10:00 am. Received a call at 10:00 stating they could not deliver on time and would deliver to the residence with a 20% discount. I had to REALLY push for a full refund because who needs funeral sprays AFTER the funeral!”
“The flowers I sent for my daughter's 18th birthday never made it and I missed that opportunity, I was offered a 20% discount on a product never received and had to push for a full refund...still, missed a one-time opportunity, very disappointing”
“Awful service. Paid for express delivery and they never came. Said it was delivered but nothing was received. Customer service won’t give me a refund after they missed the event. Horrible company.”
“Paid $14.00 for shipping plus an additional $5.85 for express same day service - I placed the order at 9:45a and after receiving a confirmation that the flowers were delivered at 2:40p and (2) phone calls to From you Flowers the flowers were finally delivered at 6:35p”
“If I give ZERO STARS I would. Ordered through them twice. First time they were late and had to stay on phone to ever get them and they were nothing like the pictures. They were just anytime flowers so I let it go. I thought I would try one more time. These flowers were for a FUNERAL. Ordered & paid for them and several hours later I get a call saying they couldn't deliver on time and wanted to know if they could send to a home address at a later time!?! Flowers for a funeral!! Then kept trying to discount them. This place is a joke and way overpriced. DO NOT USE THEM!!!!”
“The assistant that has worked for me for over a decade retired (and last day) on July 3. A week prior I selected their best bouquet, and set the delivery date for, July 3rd.
After Midnight I received an email from them informing me the didn't deliver, because they "couldn't find a florist." They'll deliver on 7/5, if "that's ok?"
This isn't the first time they have done this to me. I assure you, it's their last. DO NOT USE THIS COMPANY, RUINED ON OF LIFE'S most precious moments, failed all the way around, and the sub-par service and lack of resolution, worst "business" on the internet.”
“I ordered "be happy bouquet" (beautiful yellow daisies and roses in bright yellow happy face on front. Perfect for our happy angel). I paid $2.99 for same day delivery. It was for my deceased granddaughters birthday party to keep her memory alive (she was 3 at time of death 7 years ago). At the time of party beginning, no bouquet. I messaged them and only then did they tell me they wouldn't have it there today but would the next day with an upgrade and refund for $2.99 and a $20.00 gift certificate via email. Why would I want to buy from them for an important occasion.
The next day, flowers arrived in a rust colored bowl. Not cheery in the least. Very depressing. Upon informing them I expected the "be happy bouquet" be delivered to my daughter in law. They refused, said they sometimes make similar substitutes. They gave me another $10.00 gift certificate for their company. Any self respecting company would either grant original order or replace used credit card.
It was a tough day. You flowers made it tougher.
See pics of what I ordered vs. what was received. How is that anywhere NEAR what was ordered?”
“Ordered flowers this morning for a cancer survivor. Got notification late this afternoon that they were not going to be delivered even though I paid extra. I called for a refund and they wanted to send them in two days. I said no. They wanted to stand them tomorrow, even though I told them the recipient would not be home. I said no. I had to DEMAND my money back from them. Finally got it because I paid with PayPal.
DO NOT USE THIS COMPANY!!!!”
