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I think these guys are taking an undeserved beating in the reviews. I believe it's just a matter of your local florist & how seriously they take orders. My order arrived after 7 PM, so I asked for a refund. The customer service team apologized and issued the refund with our question (I was convinced they had helped ruin our anniversary) the flowers were delivered almost immediately after they agreed to the refund.
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- Sanity
