Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,712 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

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4.0

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“I had my back window of my car smashed and it was so easy to get it sorted through budget insurance. Was very happy 😊”

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Posted 9 months ago

“You renewed automatically?? Not good Prices are way too high. You DON'T reward long term driving skills and lack of claims like you should DO SOMETHING ABOUT IT INSTEAD OF SAYING YOU DO IN ADVERTISING”

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Posted 9 months ago

“Great service when discussing renewal and more than happy with price. Most important was the ease of being able to speak to someone and without having to wait.”

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Posted 9 months ago

“Very professional ,simple ,and value for money Thankyou”

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Posted 9 months ago

“Sorted my car insurance no problem”

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Posted 9 months ago

“They ask how budget made me happy. I can't say it made me happy other than I just wanted a cheap insurance and as I have never made a claim I can't say how good or bad they are.”

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Posted 9 months ago

“Very easy to renew my existing contents insurance at a competitive price”

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Posted 10 months ago

“Over double the price of last year and couldn’t help lowering it :(”

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Posted 10 months ago

“Well pleased with Budget Insurance on all fronts. Firstly, willing to recognise us as valued customer & re negotiated the premium to a acceptable price acceptable to both of us. Easy to contact & prompt activation on the supply of the Certificate for the current years cover.”

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Posted 10 months ago

“Hassle free service with prompt attention and reasonable prices.”

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Posted 10 months ago

“great company no increase in premium second year and only a few pounds for the third year hassal free renewals”

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Posted 10 months ago

“Poor service when comes to claim they mentioned a lot of things when they had to process my claim on I won't recommend them particularly on home content insurance”

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Posted 10 months ago

“One of the best around for van insurance and very competitive pricing”

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Posted 10 months ago

“This is the 3rd time of using Budget insurance and we haven't had any bad experience. The price was very reasonable and the renewal was easy and hassle free. I would recommend them.”

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Posted 10 months ago

“I was sent my renewal which had gone up a lot. When I queried it they reduced it dramatically! How does that work? My husband had the same issue but they wouldn't reduce it. He went onto a comparison site and got it £150 cheaper using the same insurer. Not great for a broker who's meant to get you the best deal!!!”

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Posted 10 months ago

“Good price, good customer service”

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Posted 10 months ago

“got quote over phone £197,THEN I CHECKED MY CREDIT CARD AND WAS CHARGED £220,ALSO STOPPED MY ATOU RENEWAL LAST YEAR AND THEY DID NOT CANCELL,DREADFUL EXPERIENCE ,DEF WOULD NOT USE AGAIN,SAID THEY WOULD GET BACK TO ME AFTER THEY CHECKED PHONE CONVERSATION STILL WAITING”

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Posted 10 months ago

“where do I begin, I paid for my insurance on my credit card, which Budget then said i’d not paid and charged me an unpaid card fee. So i contacted my credit card company who said that the payment had gone through. Budget insurance were threatening to cancel my insurance so I paid the full amount on my debit card, I had to claim the payment back from my credit card as there was nothing wrong with it, in the mean time Budget have refunded me a part of the policy as they had an error and are waiting to recharge me. I just feel that they don’t have a clue what they are doing, and the customer is paying the price for their mistakes.”

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Posted 10 months ago

“Exerlent value for money cheapest by far one very happy customer would highly recomend its a 10/10 from me thank you budget hope to be with you for many more years to come”

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Posted 10 months ago

“I have used Budget for about 5 Years now speaking to the Reps in Peterborough, however this last year the Rep was in South Africa, I was disappointed that this had happened although the service I received was as good as I had experienced in the past, I hope this continues and doesn't go downhill, we will wait and see”

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Posted 10 months ago

Budget Insurance is rated 4.0 based on 1,712 reviews