Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.00

4.0 Rating 1,712 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“You was the cheapest”

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Posted 10 months ago

“I've been with Budget now, for several years, insuring a 19yr old van. Each year I do an online quote request. Each year I get a renewal notice from Budget. This year, 2024, the cheapest online quotes were over £100 more than Budget in 2023. I expected Budget renewal to be similar.......it was 66p more than 2023....! Happy days, well done Budget.”

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Posted 10 months ago

“Happy with the service. Convenient to access documents. Pity about the hike in costs!”

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Posted 10 months ago

“Very happy with your service you have been looking after us for some years now and we hope to carry on In the future”

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Posted 10 months ago

“You’ve always been a fair company while I’ve been with you with is 7 years and I renewed again this year even though price gone up”

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Posted 10 months ago

“Some customers are not English speaking. Please get sales consultants that can speak languages that one can understand. We are not all English speaking. Claims are being rejected merely because of a language barrier…even when a customer is struggling to answer questions, there’s no assistance whatsoever…disappointing to have claims rejected, and you can hear clearly that the customer is struggling to answer what is asked.”

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Posted 10 months ago

“Have always been treated with respect and politeness, all questions answered! Recommended A**”

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Posted 10 months ago

“Easy to access documents. Staff very helpful”

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Posted 10 months ago

“Great service and good prices”

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Posted 10 months ago

“Quick and easy no hassle insurance. Saved me over £60 on my van.”

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Posted 10 months ago

“Contacted by company following review and very helpful lady recalculated premium downwards for me.”

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Posted 10 months ago

“Negotiated a better price than initial renewal offer. Good cover at a fair price, & able to speak to a sales rep quickly.”

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Posted 10 months ago

“great customer service i did look for cheaper car insurance on the compare sites as we all know that car insurance has gone through the roof at the moment and lets all hope that it goes down to a sensible price. so the option was to stay with budget insurance as the compare sites where asking for a higher price. all the best to budget and the team for looking after me and a great price to regards paul”

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Posted 10 months ago

“Easy process to take out and renew policy and competitive pricing.”

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Posted 10 months ago

“Friendly staff and good prices after service good”

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Posted 10 months ago

“Very good thanks”

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Posted 10 months ago

“Good service and price”

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Posted 10 months ago

“Great service and so easy to use.”

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Posted 10 months ago

“Your just great”

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Posted 10 months ago

“Very happy with the service and the quality of the insurance”

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Posted 10 months ago

Budget Insurance is rated 4.0 based on 1,712 reviews