Budget Insurance Reviews

Name: Budget Insurance
Rating: 3.99

4.0 Rating 1,727 Reviews

76 %

of reviewers recommend Budget Insurance

Company Reviews

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4.0

Based on 1,727 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ease of remuing my insurance”

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Posted 2 years ago

“Best Price Quoted Happy with service”

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Posted 2 years ago

“You tried to rip me off. I shouldn't have to call you, barter with you and show you the error of your ways before giving a good price”

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Posted 2 years ago

“I changed my address for my car insurance and was charged a £25 admin fee and had my premium increased by £30+. I have a second car insured with a different company. I was able to change my address online with that insurance company and the premium was reduced.”

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Posted 2 years ago

“This company helps every time you need it 1 of the best I have ever been with”

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Posted 2 years ago

“Good service competitive prices”

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Posted 2 years ago

“Had to ring and ask why a large increase on my insurance.only then was it dealt with???”

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Posted 3 years ago

“Very helpful and very cheap car insurance”

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Posted 3 years ago

“So easy to renew, good price, excellent customer services so helpful.”

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Posted 3 years ago

“We have been waiting for 8 months for 3rd party claim. Not once have we missed a payment.We've already send all our documents. Every time i've spoken to an agent there is something else that we need to send. This is really bad service. Access fees has been paid last year already. We send the documents so many times, but theres always something else they need from us. This morning i phoned them again and its the same story. And I'm a pensioner, I can't do it or take it anymore. So many times I asked them to speak to a director or ceo but they dont want to give me any contactnr. Please if anyone anyone can help me. I really need your help. It's been 8 month and we still waiting.”

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Posted 3 years ago

“I was quoted a renewal price which was considerably higher than the current year, I looked on a comparison website and the price for my car, as a new customer was much less than I had been quoted, I called budget to question this, they very quickly changed the quote to the same bar a few pence to my previous years cost, it wasn’t the cheapest quote on the site but as I had been with budget for the last couple of years and the service was good, speaking to someone who can and does sort the issue out there and then is a huge bonus, I decided to stay with budget”

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Posted 3 years ago

“easy to renew and a fair price.”

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Posted 3 years ago

“Had to ring for advice on my car insurance, response was very clear and helpful, problem resolved very quickly. Also pleased that my insurance was lower than the previous year which during a period of constantly rising prices is something to celebrate.”

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Posted 3 years ago

“Customer service was excellent when I had to speak with them, and price for insurance is fab”

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Posted 3 years ago

“Speedy, efficient and professional and very nice to speak to a person who was able to negotiate at the time.”

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Posted 3 years ago

“For the first time in years my insurance went down which was a welcome surprise as was going to change to another company”

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Posted 3 years ago

“No over the top excruciating multiple answer questions Always polite and very helpful call centre staff Always treated like a person not a commodity or reference number 5 stars plus from me”

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Posted 3 years ago

“Great service and economic al”

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Posted 3 years ago

“Premium has gone up by £7.00 per month which is ridiculous considering we haven't made a claim! Definitely will be looking around.”

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Posted 3 years ago

“We had one claim within a few ,months of being with them and settled as we requested. They have rewarded us prior to each renewal for being a loyal customer and any premium increas has been minimal.”

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Posted 3 years ago

Budget Insurance is rated 4.0 based on 1,727 reviews