Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.58

2.6 Rating 1,139 Reviews

40 %

of reviewers recommend Lloyds Bank

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2.6

Based on 1,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 1 star review on 5th November 2024

Grace Roman

Lloyds Bank 5 star review on 16th September 2024

TALLY YT

Lloyds Bank 1 star review on 20th May 2024

Anonymous

Lloyds Bank 5 star review on 17th March 2024

Rebecca Rebecca Miller

Lloyds Bank 1 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

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“I visited the Bedford Branch to organise a savings account on behalf of my Father, for whom I hold Power of Attorney. I am already registered on his account to conduct all banking procedures. I needed to attend in person to prove my identity before calling the Savings Team to open a new Savings Account. The person I wish to review is named Cheryl. She took about 2 1/2 hours with me, dealing with the struggles to organise this simple task. For various reasons, we kept going round and round in circles with the bureaucratic security system in the call centres, her calls being cut off, the online system having errors, etc. This led to Cheryl calling many different teams, including her Branch Manager, the POA team, the Savings Team, and the security Team; she worked very hard to achieve my aim. She never gave up; she deserves a medal for her determination and grit.”

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Posted 3 months ago

“I have a terrible experience with customer service on the phone her name Isha. I called on 23/08 asked her to help with my banking. She’s not listen to me for what I tried to explain. No professional manner, the way they said it’s like threatening people. Horrible experience with Lloyd staff if comparing to other banks”

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Posted 3 months ago

“I never believed it was possible to recover lost cryptocurrency until a few days ago I lost $35000 to an online bitcoin investment broker, I was so sad because I invested a lot .. And then my step mom introduced me to this recovery team that helped me recover the full amount and my profits, kindly contact Mail ; juliana_phil _232 (@)_ gmail _com ) Whatsapp; (+1---76--2)--3 -8 -1--9 -6--0 -3”

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Posted 3 months ago

“When using the phone to complain you are shunted from one department to another until you loose the will to live. Try to talk to a person in branch and they tell you to phone the help-line. Seems it is a ploy to avoid any physical contact with clients. This is not a very good message to give to clients - very off putting and will lose the reputation it is trying to cling onto as 'the caring bank' What a joke!!”

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Posted 4 months ago

“Not recommended..”

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Posted 4 months ago

“Hi. I was few days ago to solve few issues. Miss Toulie help me. I receive a very good trataments, she help me to solve all my problems. That's was amazing. Thank you so much”

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Posted 4 months ago

“"I met theresachin recovery group through a recommendation from my DCI brother-in-law. He had seen me go through thick and thin to get the funds snatched away in seconds by a lazy fraudulent "company", called Algoforex. He went through his police forensics and records until he came up with one final name, theresachin recovery group, who is the top-ranked in terms of feedback and reviews after tackling recovery cases. This was reassuring but I couldn't help holding a delay before I reached out to them, I emailed and call/whatsapp them on theresachin1212(AT)GMAIL(DOT)COM and WhatsApp: (PLUS)1 (234) 300‑1544. We are talking about $854,550 at stake so to a 29-year-old, that was a lot of money. This just didn't seem possible, at least from my previous experiences. When I said I screamed when I received a bank notification of a deposit of $854,550 it's because I did. In case you are going through an issue concerning your funds maybe in crypto or cash fraud, just try them out and maybe your testimony will be someone else's redemption."”

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Posted 4 months ago

“Hi there, I added 10,850 dollars to my account and made it up to 37,961 dollars. Following the registration of my withdrawal request, the broker first denied it, withheld the full amount of my profit from the account, and prevented me from withdrawing the profit. Despite my repeated attempts to contact both the email broker and the official Telegram support, they have not replied to any of my correspondence and have simply ignored it. Up until I denounced them to a company named juliana_phil _232 (@)_ gmail _com ), which fights fraudulent acts, and which assisted me in getting my money back.I hope all who support the broker are accountable in this case.you can also contact Whatsapp; (+1---76--2)--3 -8 -1--9 -6--0 -3”

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Posted 4 months ago

“Went in today & the Branch Manager was so so so helpful & understanding dealing with my sister's bereavement (she actually had tears in her eyes) I was so overwhelmed by how helpful the manager was, I can't express in words how Greatful I am for today, BLESS HER”

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Posted 4 months ago

“This guys are unbelievable, had to dispute a transactions for car which came faulty and the seller wasn't helpful, we paid for warranty with Lloyds card. I got quote from main dealer kai but Lloyds wants write signed statement from Kai main dealer why they qualify to diagnose the issue. Beyond a joke. Do not use them”

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Posted 4 months ago

“I had a very bad experience with an unregulated broker and was saved by the timely intervention of Rapid Responder who just in nick of time got back my $138000. They were really good at what they do , i have recommended them to friends and co workers who all became satisfied customers. they have helped me alot in the trading industry, you can reach them at COVSECLTD*COM for anything fraud related”

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Posted 4 months ago

“DO NOT GO WITH LLOYDS. Just opened a student account with Lloyds only to find out they're unlikely to provide a student overdraft if you're not working. As a masters student studying full-time with a maintenance grant which is paid Tri monthly, this is unacceptable and practically unheard of from what I can see from other banking societies. Will be closing both my useless student account immediately and my current account! Not only that, good luck getting a straight answer from someone at Lloyds, I've spoken to 4 different people today each either not knowing or unable to provide a straight answer after faffing about for 20 minutes on 3 separate telephone calls. Goodbye Lloyds!”

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Posted 4 months ago

“Today I had a really positive experience in Lloyds Bank in Cambridge. Jayeeta was extremely helpful. She was efficient and knowledgeable, going the extra mile to help me to complete the task I had gone into the branch to achieve. In an age of online banking it is a really wonderful to experience outstanding face to face support. I commend Lloyds for recognising Jayeeta's skills and I hope she is given the recognition her dedication to her customers deserves.”

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Posted 4 months ago

“paid off credit card, they confirm on the phone its all paid off but they cant send me a statement as their systems wont allow. Would you believe such nonsense.”

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Posted 4 months ago

“Mrs Lilo Grace is the trade consultant and recovery agent i can recommend if you are having problems with any broker. He helped me recover the total of $499,501 I had lost to four different fraudulent brokers and gave me deeper insights into trading. You can reach her lilograce75 at gmail com WhatsApp +1 ---920 --714--7889”

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Posted 4 months ago

“Blocked my entire account due to suspicious activity. There was no suspicious activity. Wouldn’t unblock in store. Spent an hour on the phone and 2 in store “resolving” the issue. I still can’t access my account and don’t have my card 2 weeks later.”

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Posted 5 months ago

“Thank you Lloyds bank for ruining my holiday in Italy,had my card blocked by fraud team even though I've confirmed my identity,after spending over 40 pounds in top'ups in order to get in touch with somebody in the end had to borrow money as my card is still blocked and unable to withdraw my money,the worst experience I've ever had and well waited vacation destroyed because of this bank,I've ended up with massive headaches and very upset because of this situation,fro.their side everything is all good and pink,happy days while customers of this bank cannot withdraw their money because of incompetence of fraud team”

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Posted 5 months ago

“I am switching my bank to Lloyds I had a few questions regarding the switch. I spoke to 2 staff members who both rude, didn’t seem to care about what I was asking and just wanted me off the phone. Once my question was answered he just put the phone down without saying anything. Customer service definitely needs improving here!”

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Posted 5 months ago

“Opened an account with them only because I was promised large print hard copy statements. After several months these have failed to materialise so I'm in the process of closing the account. Such a waste of my time as I now need to transfer all my money out and back into the original account. They also sent me pointless, useless nuisance emails so i had to block them. Talk about an exercise in futility.”

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Posted 5 months ago

“they are dicks, with an outdated web page i had an account with them avoid like the plague”

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Posted 5 months ago

Lloyds Bank is rated 2.6 based on 1,139 reviews