Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.56

2.6 Rating 1,176 Reviews

39 %

of reviewers recommend Lloyds Bank

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2.6

Based on 1,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT GO WITH LLOYDS. Just opened a student account with Lloyds only to find out they're unlikely to provide a student overdraft if you're not working. As a masters student studying full-time with a maintenance grant which is paid Tri monthly, this is unacceptable and practically unheard of from what I can see from other banking societies. Will be closing both my useless student account immediately and my current account! Not only that, good luck getting a straight answer from someone at Lloyds, I've spoken to 4 different people today each either not knowing or unable to provide a straight answer after faffing about for 20 minutes on 3 separate telephone calls. Goodbye Lloyds!”

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Posted 8 months ago

“Today I had a really positive experience in Lloyds Bank in Cambridge. Jayeeta was extremely helpful. She was efficient and knowledgeable, going the extra mile to help me to complete the task I had gone into the branch to achieve. In an age of online banking it is a really wonderful to experience outstanding face to face support. I commend Lloyds for recognising Jayeeta's skills and I hope she is given the recognition her dedication to her customers deserves.”

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Posted 8 months ago

“paid off credit card, they confirm on the phone its all paid off but they cant send me a statement as their systems wont allow. Would you believe such nonsense.”

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Posted 8 months ago

“Mrs Lilo Grace is the trade consultant and recovery agent i can recommend if you are having problems with any broker. He helped me recover the total of $499,501 I had lost to four different fraudulent brokers and gave me deeper insights into trading. You can reach her lilograce75 at gmail com WhatsApp +1 ---920 --714--7889”

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Posted 8 months ago

“Blocked my entire account due to suspicious activity. There was no suspicious activity. Wouldn’t unblock in store. Spent an hour on the phone and 2 in store “resolving” the issue. I still can’t access my account and don’t have my card 2 weeks later.”

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Posted 8 months ago

“Thank you Lloyds bank for ruining my holiday in Italy,had my card blocked by fraud team even though I've confirmed my identity,after spending over 40 pounds in top'ups in order to get in touch with somebody in the end had to borrow money as my card is still blocked and unable to withdraw my money,the worst experience I've ever had and well waited vacation destroyed because of this bank,I've ended up with massive headaches and very upset because of this situation,fro.their side everything is all good and pink,happy days while customers of this bank cannot withdraw their money because of incompetence of fraud team”

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Posted 8 months ago

“I am switching my bank to Lloyds I had a few questions regarding the switch. I spoke to 2 staff members who both rude, didn’t seem to care about what I was asking and just wanted me off the phone. Once my question was answered he just put the phone down without saying anything. Customer service definitely needs improving here!”

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Posted 8 months ago

“Opened an account with them only because I was promised large print hard copy statements. After several months these have failed to materialise so I'm in the process of closing the account. Such a waste of my time as I now need to transfer all my money out and back into the original account. They also sent me pointless, useless nuisance emails so i had to block them. Talk about an exercise in futility.”

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Posted 9 months ago

“they are dicks, with an outdated web page i had an account with them avoid like the plague”

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Posted 9 months ago

“I am elderly and I live on my own. I recently changed my bank account to Lloyds online banking. I had to seek help at the Ashington branch and they were so helpful. They were so pleasant making my move a smooth and simple procedure.”

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Posted 9 months ago

“They don't give a toss if your account is being scam by a company called easylife for £70 a month.They say you agree a subscription which I haven't so it your fault you can't get your money back and you can't close the debit on account .unless they won't to close it.Lloyds call it legal I call it theft of money every month.”

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Posted 9 months ago

“My worst encounters were with this BANK and MADACOVI. CO was my savior; I trusted them enough that they went out of their way to keep my money saved, madacovi. co giving me the impression that lloyd was not able to guarantee me after i lost £30,000 to unknown scammers.MADACOVI. CO HELPED TO RETRIEVE MY MONEY FROM THIS SCAMMERS AFTER I COOMPLAINTS”

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Posted 9 months ago

“I'd been complaining ceaselessly to fix my withdrawals not going through but it fell on deaf ears. Pressured me into depositing£.100k as my first commission and overtime, it grew exponentially. However as time would go on, they'd pressure me into depositing more and £.50k was dropped. When my drawl was not going well,I started to get extra agitated and decided to get legal heΙp. oliviatrader44(@) gmail com .Was the company I reached out to and they acted swiftly and got me my money out. WhatsApp. +1 423 248 2140”

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Posted 9 months ago

“If you are a victim of a scam there is a chance of getting your money back provided you got evidence of the reported scam. We guarantee you a safe and secure recovery. 100% reliable . Message me via email (dorisashley71 (@) gmail com) for more info Be careful of most of this online investment. WHATSAPP: +1---(404)--721---56--08”

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Posted 9 months ago

“consistently awful customer service, canceling my appointments without reason, no one in branch is qualified to help you in any meaningfull way. takes 5 minutes of automated bot messages just to get through to a real person. ive been with them since i opened my first account at 13 and im now 21, their quality has consistently went downhill and I'll be leaving as soon as i can. I've used their student account and was given the miniumum overdraft of £500 whereas all of my friends in identical financial situations and different banks such as Natwest and Barclays were given thousands of overdraft allowence.”

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Posted 9 months ago

“So my bank account is healthy and money is flowing through it and Lloyds is offering me credit cards overdrafts and loans. Enough to cripple me. I decline because I don't need this. It is easy to get hold of everybody there are references to everything BUT BUT, as soon as I have one difficult month 1 (ONE) nobody is available, no assistance is offered. The web pages ALL keep on referring back to "please click here" NOBODY to talk to, only a call centre agent who does not have the ability to write his/her own email but only the ability to choose from a list of possible negative answers which starts like this"We understand your current situation BUT.... NO solutions are offered but you collect 27% API. I am a Premier Client but there is no preferential treatment nor any advantages for being one. I might as well move my account to MONZO where I will at least pay less fees. Lloyds you are a disgrace to your country's people.”

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Posted 9 months ago

“Lloyds has always been reliable,helpful faaultless.Richmond branch particularly.abd kingston.Very happy with their sevice c.vigurs.”

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Posted 9 months ago

“I had a very tough time with Lloyd bank before I got helped from Madacovi. Co site. I was unable to withdraw my fund from Lloyd bank account for months , I got frustrated about this and I hired Madacovi. Co to get back my fund.”

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Posted 10 months ago

“Disgraceful, taken money twice from my account and refuse to deal with this have been trying to resolve for 2 days and no one will give me answers they are charging me interest after the bank took a payment twice and then have refused to deal with this until it goes through a complaints procedure for 15 days and they then are claiming fees on a daily basis over that time .”

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Posted 10 months ago

“Richard helped to put my mind at rest when an unauthorised company tried to take money from our joint account. He has definitely been so very helpful and was also very friendly, listening to all my worries over scams. As an elderly person and cared, married for 66 years, I value Lloyds bank looking after me. Thank you, Richard.”

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Posted 10 months ago

Lloyds Bank is rated 2.6 based on 1,176 reviews