MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,332 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 5 star review on 28th March 2023

Muhammad Tanveer Malik

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“kim was very helpful and not easily distracted even though most of the other employees were trying to distract her I would give kim 5 stars”

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Posted 5 years ago

“not recomended. when trouble starts they avoid as much they can. Eg when buying policy Ive described my parking over phone. When mopet got stolen the reason they voided was parking spot. Funny when they investigated me they use google maps to see parking spot but not when you purchase insurance. seems like a scheme there :) they try you for sure.”

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Posted 5 years ago

“Very rude staff try to avoid this insurance I have a full comprehensive insurance paid for the whole year started on 03/04/2018 and they refuse to give me a courtesy vehicle since my bike had an accident on 20/07/2018 they took my bike for 6 months for inspection and return it to me as a salvage and refuse to pay it off and they refuse to give me my refund I have to keep on paying till 03/04/2019.. I feel like I’ve been mugged off ... choose your insurance wisely this is not something you would expect ...Now they’re coming with an excuse saying they need the bike back after they had it for six months (Ridiculous) The only thing they do is take your money that’s the only thing they care very bad experience worse in my life.... Authority needs to look into this”

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Posted 5 years ago

“Easy to purchase and good customer service. Highly recommend”

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Posted 5 years ago

“Why is there a no star option. I am currently being pursued by mce for a policy I didn't open on a bike I don't own, they have been bending the truth to there advantage. They told me they have listened to a call of which I rang them and requested a renewal which is a lie on there part as A- they rang me I didn't ring them explaining that there is changes to my current policy and B- I know I wouldn't have renewed it because I was selling the bike 😂. I contacted them to get the issue resolved and after being passed around I finally had it sorted by there one decent worker who informed me that it was cancelled and I didn't owe anything and he's happy for me to retrieve my money. (By the way they cannot listen back to the calls like they said because if they could they wouldn't have called me just over a week later starting the whole process again telling me I owe them money again for a policy I didn't open). This was my personal experience with them and I am £381 out of pocket already of which they will not return and are pursuing for more.”

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Posted 5 years ago

“Tried to ring customer service but give up after 45 mins waiting in queue, brought policy through go compare paid but have received zero correspondence.Rang again but used line to pay for a policy they answered immediately seems there'll answer phone if there getting some money but f*** you when you're paid.”

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Posted 5 years ago

“Great service and helpful”

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Posted 5 years ago

“Had a bad experience my bike was stolen and I felt I had to jump through so many hoops to get any information. I had to make endless phone calls & wait to receive phone appointments which was not convenient as I work. I was made to feel guilty & felt I wasn't believed. Eventually I got a settlement & sent the required documents & keys by recorded delivery, being told I would receive an email when you had received them. I recieved no email so was worried and had to make another phone call. During this phone call I was eventually told the documents had been received but when I asked when I would receive my settlement the lady on the phone said she didn't have this information so I would have to wait for another phone appointment. This is totally inconvenient & unacceptable & will not be using this company again.”

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Posted 5 years ago

“Bunch of rip off merchants, I had only had my insurance out for 1 month when I sold my bike. When I cancelled my insurance I was told I would not be due a refund. I thought I would at least be due half back.”

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Posted 5 years ago

“Great price even on renewal so was not even worth bothering searching for a better quote, had problems with online payment but this was sorted with a call to them.”

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Posted 5 years ago

“I made a claim about 5 years ago. That's when you need them, right? Nothing was too much trouble. I found them very supportive and helpful and have used them every year since. Renewal staff very competent and friendly, as always.”

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Posted 5 years ago

“Excellent service, excellent price with superb benefits.....used for two years in a row and if the first 2 years are anything to go by, I'll be using them in the future.”

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Posted 5 years ago

“Very competitive pricing although not sure they will cover much beyond 3rd party liability when the time comes. Online system a little clunky and there has always been a glitch with payment every single year I have renewed. Shows payment rejected, but sometimes it does actually go through.”

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Posted 5 years ago

“A very competitive price, very quick on line.”

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Posted 5 years ago

“Good price all done on line no problems”

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Posted 5 years ago

“Nice service”

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Posted 5 years ago

“What can I say?? MCE always come up trumps!! Good price, no one else came close”

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Posted 5 years ago

“Great service and fantastic price considering what I was quoting for. Will most definitely recommend MCE!!”

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Posted 5 years ago

“quick service.no hassle.good price”

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Posted 5 years ago

“I have been with mce for about 5 renewals and have always been treated right Staff always courteous , helpful and can have a laugh Great service Thanks”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,332 reviews