Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.04

2.0 Rating 994 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

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“Dreadful service. Customer service reps are very polite on the phone but I'm getting nowhere. It's been a month since my car was smashed into whilst parked and I'm STILL waiting to hear the outcome of the assessment of the damage.”

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Posted 1 year ago

“A simple request for a activation code to use the quotemehappy app is going round and in circles. They seem unable to carryout a simple request and keep requesting the same so called security information over and over again .. Taken that my original email is in thread and I have now supplied the requested information at least 3 times. No faith in this company and will certainly not use them again ..”

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Posted 1 year ago

“Avoid them like the plague! I wish I had read the customer reviews before I went with this mob! Ended up paying £300 more than this apology for a buseiness just to escape any more dealings with them! Have reffered them to the Telegraph newspaper Money Problem page!”

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Posted 1 year ago

“Absolutely awful ..customer service non existent, no way to contact by phone. Automatic renewal without sending quotation. The most ironic name for such appalling service”

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Posted 1 year ago

“the worst company to reach. Can't even speak to an agent about an issue. If you call their line they automatically send you to RAC and no live chat option in 2023. PATHETIC”

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Posted 1 year ago

“Do not insure your house with this company customer services is terrible They don't want to know if you have a problem I was told to pay for a structural servey Which could cost upto 600 pounds Still no quarantee ill be reimbursed only if they think I might have a claim Total joke so basically they don't want to know or even pay out There under writers are aviva a large company but quote me happy decide if you can claim or not without even coming out to look at any damage have to lay money out yourself for servey reports which cost hundreds of pounds I wonder if aviva know they are giving them a bad name in the insurance industry they take your money but don't want to know when you have a problem so be careful before you think about laying money out to insure with this company cheap isn't always the best they offer cheaper quotes but don't deliver on service. This is my story”

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Posted 1 year ago

“Never ever use these jokers. You never get to speak to anyone. They dont understand what you're trying to explain or apologise for any mistakes. They even continued to take my direct debit on a car i didnt own anymore. NEVER USE THESE PEOPLE”

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Posted 2 years ago

“I’ve been with QMH for years and had cheap simple service on line. Not sure how long I can stay though. Having recently had my car stolen the claim has been a nightmare. I’ve repeatedly been told lies about the car being repaired when it was in fact still waiting for collection from the police recovery contractor. I’ve been promised call backs and never received them and trying to get to speak to someone involved waiting for up to 48 minutes time after time. Quote Me Happy Treat Me Bad is a great strap line for this company.”

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Posted 2 years ago

“Cheep yes, easy to set up yes. But you want to change or cancle your policy oh no, you cant talk to anyone (there is no number) they wont answer emails and you cant get out of it... you wait until the year is up and they increase the price by double and you have noooo way of getting out of it....”

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Posted 2 years ago

“Avoid at all costs ive been insured with quote me happy for three years and all is fine untill you need to claim my car was hit by the third party non fault claim the damage was minor damaged on the rear offside wheelarch...Solus estimated the damage via photo's at £3,000 and said my car is only worth £2,000 and said they are writing it off, bearing in mind the cost of the repair has to be 50% more than the cars value so conviently it was £3,000. Yesterday the 3rd november i took it for a 2nd and 3rd assesment to two insurance accredited garages and was quoted £200 and £230 for the same work i rang quote me happy and apparently my and the other two bodywork repair garages opinion doesn't matter and if i continue with my claim my car will be written off so i have closed the claim and now have to pay for the repairs myself...and the quote me happy customer service was quite rude i wont be renewing my policy and neither will my son the cheapest isn't always the best”

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Posted 2 years ago

“It has good price and I did easy”

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Posted 2 years ago

“This company offered me a very good travel insurance policy which I bought for myself and my wife to cover Europe and for the coming year.”

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Posted 2 years ago

“I bought Home Insurance for myself starting 5th October. This week I helped my mother in law out as she has no computer and got her a home insurance deal with another company (cheaper) so I sent an email to cancel this years renewal with quote me happy. Guess what - they cancelled MY new policy which only started this Oct!! Email states, charging me £33.60 for early exit and refunding me the rest in 5 working days!! I have emailed several times to say you cancelled the wrong policy, to which they replied - Your policy expired 8/9/2020 No it did not, I took out a new one this year if you read your records right! They took my money and I have checked on my account and it does say started 8/10/2022 but now says will end 31/10/2022!!! I have typed numerous emails as you cannot get hold of these buggers by phone, I am not prepared to pay for another year whilst waiting for some of the money by refund. They are an absolute disgrace - and owned by AVIVA I believe, totally unprofessional company AVOID AT ALL COSTS!!!! ALSO LIVE CHAT IS NON EXISTENT, you go on what you believe to be the live chat and it takes you to some Engineer site!!!!”

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Posted 2 years ago

“I have literally asked via email to the quote me team to give me the contact number so that I can clarify about my policy. They just keep on emailing which is really annoying as you dont get answer for what you are looking for.. Bad customer service, there is only number for claiming but not for general enquiries. They also dont have answer whether i will get refund if I cancel my policy…!!! Never going to do insurance wid them again”

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Posted 2 years ago

“Absolute terrible to deal with as no-one actually answers any calls. It’s all through e-mail if you are lucky. Charging me to cancel my own car insurance as ‘administration charge’ absolute diabolical. Avoid at all costs. Shame I had to put one star as they are not worth it.”

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Posted 2 years ago

“Waste of time. reversed into by another driver. had email saying to book my car in with recommended garage and hire car company would be in touch to sort a car. car went in for repair three weeks later. After sending numerous emails and only one or two replies, managing to get through on live chat only once and as for trying to get to speak to a person on a phone the shortest time was 55 minutes and still couldn’t get anyone to sort out a hire car. The garage who did the repair was brilliant kept my informed. So have a hire car as part of my policy was a waste of time 5 days without a car while mine was repaired. Don’t even bother unless you have money to waste”

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Posted 2 years ago

“Easy to purchase Car Insurance from the company”

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Posted 2 years ago

“They are a great insurance company it was unfortunate that they couldn't beat the price I was quoted by a different company otherwise I would have stayed with them if when my car insurance comes up for renewal and they are cheapest the next time I will definitely go back to them”

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Posted 2 years ago

“Great choice when you are looking for your tailored needs.”

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Posted 2 years ago

“Terrible customer service. After having a collision which was not my fault with a vulnerable adult in the car at the time, there is literally no-one to speak to! Be warned there is no human being to ask for help at the time of the accident. This company expects you to do it all online! There is no one to tow your vehicle, there is no one to reassure you, there is no one to help you if you are stuck in the middle of nowhere with a vulnerable person. There is no emergency helpline if you are in a extremely vulnerable situation after your accident. Never ever will I sign up to this insurance company again. We had no end of problems with tow firms, garages parts repairs with no one to speak to. If your happy to have an accident with no customer service and you think can deal with it by yourself then sign up to Quote Me Happy, But if you are vulnerable in anyway and have an accident & you are on your own then Do Not use this insurance company :(”

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Posted 2 years ago

Quotemehappy.com is rated 2.0 based on 994 reviews