Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.42

3.4 Rating 1,007 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,007 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

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“I have a very good opinion. I'm happy with them are serious.”

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(Car Insurance) - Posted 6 years ago

“There an insurance company, they'll try and increase my policy there automatic renewal when my current policy expires like every insurance company and I'll be back on gocompare to get a cheaper offer (quite possible off them) normally how it goes.”

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(Car Insurance) - Posted 6 years ago

“Helpful when a customer but awful when sorting out an existing claim after you have switched to a cheaper company. No one helps and they cut you off at any opportunity after saying they will put you on hold/ring you back.”

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Posted 6 years ago

“you were very very expensive compared to direct line insurance - over twice as much and you were not bothered when called and dismissed me as a valued customer and mature woman driver with no convictions £380 by SW - £174 DL so whats going on here?”

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Posted 6 years ago

“The worst company I have been with stay away from them has took over 3 weeks to sort my claim out and still waiting for the check”

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Posted 6 years ago

“I recently had to claim for a “white van man” hit and run whilst my car was parked without me in it. Fortunately, a witness saw what happened and even chased the van up the road and confronted the driver. His response was that he’d only clipped the drivers wing mirror (he’d torn it off) and didn’t do any more damage (he’d caused considerable damage to the paintwork). I guess I was lucky I had a witness, but from start to finish the claim went smoothly and all was resolved in just over 2 months (including the repayment of my excess). I am very happy to recommend Sheilas’ Wheels.”

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Posted 6 years ago

“If it's not broke don't mend it all good.”

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(Car Insurance) - Posted 6 years ago

“Shelias Wheels customer service and price is excellent. I have used other insurance companies and had many issues but never with Shelias Wheels”

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Posted 6 years ago

“The company offered a good price and it was very easy to change my insurance to them.”

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(Car Insurance) - Posted 6 years ago

“Great price easy set up”

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Posted 6 years ago

“Terrible. They didn't listen when i was involved in a accident and I was blamed. When I had explained the situation. It was clearly the other driver. Then when I tried to speak talkto them after they would not help. Even though they said they were going to go through the call that was made. I was not given the cursity car. As they said they had 72 hours. And then they wrote the car off. I wasn't asked if I wanted the car back. I wasn't told I could dispute the pay out. The communication was terrible. Then after the huge exspence of sorting out a new car and insuring it I discovered they didn't add road side assistance. I think this company is appalling and when the policy runs out I will not be using them again.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Very good”

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(Car Insurance) - Posted 6 years ago

“So easy to make an application, I received a quote well below other insurance offers.”

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(Car Insurance) - Posted 6 years ago

“When my policy 2016-17 expired Sheila Wheels sent me the renewal quote for the year 2017-18 which was higher than the totally new quote which was quoted on the GoCompare site. According to me that does not seem good policy.”

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(Car Insurance) - Posted 6 years ago

“top insurers”

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(Home Insurance) - Posted 6 years ago

“Well I changed my insurance from one vehicle to another, the other vehicle being a diesel Qashqai from a Ford Focus, The gentleman on the other end of the phone talked abit fast for me, so I’m still not sure what my new payment is going to be. So waiting for my next statement to show me the difference, let’s hope I’m not in for a big shock. Next time I will ask them to explain it to me slower & clearer.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Haven’t had the need for anything but the cover provided was very reasonably priced plus home emergency cover thrown in at no extra cost. Very good at sending regular communication updates.”

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(Home Insurance) - Posted 6 years ago

“They lie about the fact you pay for 10 Months of insurance and the equal it to a whole year no claim when you leave them!!!”

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(Car Insurance) - Posted 6 years ago

“My wife was already with Sheilas' Wheels, they offered a very competitive rate for my car, a Focus ST, as well as a discount for a multi car policy... what's not to like? Straightforward proposal process, clear guidance and great customer service, I would recommend Sheilas' to everyone.”

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(Car Insurance) - Posted 6 years ago

“quick and easy to do”

Helpful Report

(Home Insurance) - Posted 6 years ago

Sheilas’ Wheels is rated 3.4 based on 1,007 reviews