GEMPORIA Reviews

Name: GEMPORIA
Rating: 1.66

1.7 Rating 262 Reviews

14 %

of reviewers recommend GEMPORIA

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1.7

Based on 262 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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GEMPORIA 1 star review on 17th April 2025

ELYAIS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bl00dy Ellis asking gotta new mowta dave troth if everyone paid the lowest price. It's what that stupid woman has been telling us for years. She's so fake.”

Helpful Report

Posted 2 years ago

“Dave and his never to be seen again type A jadeite . Waffling on for over 30 minutes. What's the betting in a few months he'll have miraculously found some more. Heirloom pieces? Nobody wants them.”

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Posted 2 years ago

“I now only tune in to watch the comedy shows that are Visage, Destello and Dave Jadite Troth. The over selling, the shock when a ‘mistake’ is made !! It’s hysterical but people are sucked in to buying a lot of Chinese tatt (Destello, Visage)Have messaged the studio repeatedly to ask where the brilliantly clever Katie and Hattie source their so called personally created items, a real joke.😂😂 So much cheaper elsewhere too.”

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Posted 2 years ago

“£5 for an unscented small pillar candle, £8.95 including postage. Try poundland. Oh no, bennetts flogging his lifestyle s h it.”

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Posted 2 years ago

“The bennetts are back. ..........hoorah said no one ever. Recorded auctions 11pm to 7am all to save money most stuff sold out, dave troth waffling on for half hour, midas, gold tone, Xmas cracker jewellery. What's going on with hatties eye make up. She looks like a cat from a bad taxidermist.”

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Posted 2 years ago

“Agree with last review, "read the texts out telling Ellis and Hattie Houston to shut the F up." Add also Dave 'Jade' Troth and new CEO Jake 'Jadeite' Thompson to lineup and tell them two to especially shut the F Up!!!!”

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Posted 2 years ago

“Why don't they read the texts out telling Ellis and Hattie Houston to shut the F up.”

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Posted 2 years ago

“Have been a loyal customer over the years, frequently buying jewellery and home wares. I hear Gemporia are having financial problems with falling sales, they've cancelled free ring sizing and closed down Lifestyle channel. I recently returned a damaged expensive platinum diamond ring for refund with royal mail. Got email from Gemporia that they received parcel but then they claimed ring was missing from parcel and refused to refund it. I confirmed and by email that the ring was in the box. I also have taken photos of returned items in returns. After numerous phone calls and emails they still insisted ring was missing and no refund. I asked them: why would I keep a damaged item? No response. I then found out that they had auctioned the same ring in a smaller size later that month. I had complained the size P/Q was tight and that it was mislabeled. Convinced Gemporia sold my returned ring without refunding me. It's unbelievable that they would stoop so low as to cheat customers out of their refunds. Very sad their Customer Service has deteriorated so badly and they've become so unreliable and untrustworthy. I am going to report them to Standards & Trading and file a police report on them. They are Crooks!”

Helpful Report

Posted 2 years ago

“I have ordered hundreds of items this year. Always been happy with the try before you buy guarantee, although in last 9 months the refunds have taken sooo long they are often refunding over £1000 after a month of having my money. Despite returning two weeks previously they will still take second split payment whilst they try to say return hasn’t been processed (they are able to sell ring again in this time however). Now they say I am returning too much back on recent orders!! Isn’t this the point?”

Helpful Report

Posted 2 years ago

“my issue (this time) is with katie and her "visage" range. She seems to think she has invented retinol, etc. her products are GREATLY over priced. perhaps if she did a bit of research beforehand she could see we ( i, for one) can buy the EXACT same thing for a very reasonable cheaper price elsewhere...anywhere. ok, packaging may not be as fancy but who really cares about that. as for her sidekick "mrs hattie houston" give me a break, this womans ego is so inflated its becoming a joke. been a customer buying jewellery from here for years, on the whole, never had much to complain about except their slow refund process, but now? quality is rubbish refunds even slower if that was possible, blatant lies about items on screen (never been seen before etc, er, yes it has, was on 3 days ago) but the presenters! please please, pretty please with sugar on top, ditch them. get new ones and make gemporia watchable again.”

Helpful Report

Posted 2 years ago

“Gold flash, gold tone, midas, it's nearly as expensive as real gold on here now. Why pay to have your skin turn green.”

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Posted 2 years ago

“People are so gullible. There are only 30 red diamonds in the world. So how can the red diamonds on this channel be real. Wake up people. You are being conned.”

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Posted 2 years ago

“Greedy Steve Bennett and his never ending family gorging on Xmas dinner and wine, while his poor, exploited workers scrat around for rice, I hope you old, fat, gullible people with more money than sense that buy this tat are proud of yourselves.”

Helpful Report

Posted 2 years ago

“Collectors? Why build a collection of worthless tat. Ellis is so fake and false, I doubt she'd be seen dead wearing the rubbish that she sells. Then there's jess, always having imaginary conversations with the gallery. Looking open mouthed with shock.”

Helpful Report

Posted 2 years ago

“How can you put Elis ward in prime tonight 24_12 when she called a great presenter Hatty a cow bag, in I couldn't bileve it, she never apologised, sick of hearing about her life constantly talking over janie bennett when they do shows together, she is old, the lines on her hands say it I'm , fed up of her saying haloblv beautiful, when pulling a face of jealousy at the same time, she needs To retire, saying tonight freezing in studio that why a csdhnesr scarf, get rid she has past her time,, on gems, Diddnt last long with Mathew Kelly!!!!!”

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Posted 2 years ago

“Steve Bennett has no shame. Still selling chrome diopside from Russia. Greedy, vile, man.”

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Posted 2 years ago

“have shopped with them for years and in the "good old days" hardly ever had anything to complain about. now, its pretty much everything from the presenters (please PLEASE get new ones) the items, i've had to send more stuff back than ever before due to poor quality, not looking like what we saw on screen and generally just being rubbish. but my biggest complaint has to be refunds and how ridiculously slow this company is in giving you your money back. there's no excuse, currently, you owe me approx £170...just refund me! enough of "short staffed" (employ more people) enough of "we are very busy" employ more people enough of "our refund policy states blah blah blah". just bloody refund people within a reasonable acceptable amount of time and be done with it. btw, your items are getting worse and worse, quality is awful, and why are you selling so much, what can only be described as TAT. word to hattie houston and her hugely inflated ego...your items are from china and sell on ebay and really, i mean, really are awful.”

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Posted 2 years ago

“WATCHING THESE IDIOT PRESENTERS CLAIMING THAT THE PRICES ARE A TRAVESTY FOR THEM WHEN SO MANY OF US HAVE LOST LOVED ONES THROUGH COVID AND OTHER TRADGIES AND THE WAR IN UKRAINE IS A TRAVESTY ESPECIALLY WHEN YOU SEE WHAT THESE POOR PEOPLE HAVE GONE THROUGH AND STILL ARE”

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Posted 2 years ago

“The fake looks of shock on the presenters faces when the price goes lower. It's all scripted beforehand. Jess is the worst. All this fake questions to the gallery and "really " , we never hear the answers. She deserves an Oscar, as do Ellis, hattie and nithead edina.”

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Posted 2 years ago

“Did anyone notes that gemporia charges people who uses usa dollars to buy their product. It charges $1.41 to convert. Today’s marked 1.18 United States Dollar. It is per stock market. Can you believe, people who use USA money, how much money you overpay. I am not even discussing the product that you will get. The product can be damaged, and you will wait for 6 month at the best, just to get you money back after the return, at its best. You might not even get money back from return at all. Scam website. Were is better business bureau BBB?”

Helpful Report

Posted 2 years ago

GEMPORIA is rated 1.7 based on 262 reviews