Getaflight Reviews

Name: Getaflight
Rating: 4.54

4.5 Rating 1,589 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,589 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Getaflight made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the small change you have given me in my flight Thank you Kevin .”

Helpful Report

Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

Helpful Report

Posted 2 years ago

“Freddy was very responsive and got our flight changed very quickly. Five stars!”

Helpful Report

Posted 2 years ago

“A big thank to 'Freddy Williams' for solving the confusion with my luggage allowance. Your positive and prompt response will definitely be a motivation to book again with Get A Flight / PH Travel.”

Helpful Report

Posted 2 years ago

“Was a great price and communication with Jitty Varghese was excellent - calling me back, emailing etc. Slightly frustrating that my cards wouldn't be accepted but they honoured the prices and ensured that everything was sorted by bank transfer.”

Helpful Report

Posted 2 years ago

“The airline cancelled my flight but I was lucky enough to speak to Richard Neeson telephonically, who went above and beyond to ensure that I managed to find another flight that suited my itinerary (not easy as I could only fly within very specific dates/times due to work and another domestic flight connection). His friendly, kind and professional manner made me feel so reassured in what was an extremely frustrating and stressful situation and he did indeed sort everything out! I cannot recommend the company or Richard Neeson more highly and will definitely be using his services again. Five star service all the way!”

Helpful Report

Posted 2 years ago

“RICHARD NEESON made a change in our flight details as painless as possible. A big thank you for his efforts.”

Helpful Report

Posted 2 years ago

“customer service”

Helpful Report

Posted 2 years ago

“Maggi Grace was excellent in helping me to book flights for an emergency trip to Dallas.”

Helpful Report

Posted 2 years ago

“Richard Neeson was extremely helpful in every way at answering all my questions and going above and beyond at confirming all my flight itinerary and sending me email confirmations whilst I was on the phone.”

Helpful Report

Posted 2 years ago

“I attempted to book a LHR to BKK flight online but my internet crashed and I was unable to complete the booking. However, the next morning I was phoned by Jitty Varghese who offered her services and said the prices from the previous day would still be honoured. The ticket was by far the cheapest l had seen far, so I agreed to go ahead. I was unable to complete the online comfirmation form, and instead she poliitely asked me to complete a bank transfer. I went to my bank only to find that they were closed due to the extended Christmas holidays, so l returned home frustrated and phoned her immediately. Unpreturbed, Jitty took my card details over the phone, and asked if she could call me back within ten minutes or so. This she duly did, and I was told that clearance had been given, and as such I would receive my e-ticket within the next 24 hours by email . Brilliant! To be fair Jitty was so very helpful, curteous, and totally professional throughout the entire transaction, l felt totaly at ease. So much so, I will definitely book my next flight with them later in the year. Thank you so much.”

Helpful Report

Posted 2 years ago

“Very helpful, smooth service and prompt.”

Helpful Report

Posted 2 years ago

“Thanks Maggi Grace for taking time booking our flights. God bless..”

Helpful Report

Posted 2 years ago

“Maggi Grace was very sweet and helpful during my telephone inquiry. Very good and prompt email to confirm the booking. Shah”

Helpful Report

Posted 2 years ago

“Kevin was great. he liaised with my partner in the uk over the phone and me in Thailand over email to change my flight. he was very quick and did a great job. Thank you Kevin for getting me home!”

Helpful Report

Posted 2 years ago

“Really quick response from Kevin and Jordan . Great price. Follow-up call the next day to confirm the booking.”

Helpful Report

Posted 2 years ago

“Richard has been really helpful, I really appreciate the support he provided. Thank you for your help”

Helpful Report

Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

Helpful Report

Posted 2 years ago

“Very happy with the small change you have given me in my flight Thank you Kevin .”

Helpful Report

Posted 2 years ago

“Thanks to Kevin walker he was very helpful and reassuring.”

Helpful Report

Posted 2 years ago

Getaflight is rated 4.5 based on 1,589 reviews