Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.43

4.4 Rating 1,726 Reviews

85 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 22nd December 2024

269

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed is of exceptional quality and is available at a reasonable price. The assembly process was straightforward, and the delivery service was excellent. I highly recommend this product and would gladly use it again. Regrettably, the bedside tables are quite expensive, which prevented me from purchasing one.”

Helpful Report

Posted 2 months ago

“Ordering was easy, delivery was on time and in managable boxes. Assembly instructions were difficult to understand in places, mainly due to the pictures not being great. Overall very happy with the product though.”

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Posted 2 months ago

“Delivery as described/arranged. Bed is beautiful and sturdy once built. The pre-drilled screw holes in some places were really hard and in the end we had to borrow a power drill/screwdriver thing (impact driver?) from a friend. The angle of some of the screws was also really hard to reach with the length of the tools we had available.”

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Posted 2 months ago

“We love the bed, it fits perfectly, and is very comfortable. Customer service was excellent and very helpful sorting out a few adjustments to ensure the dimension would work. Thankyou, from Gail Scott”

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Posted 2 months ago

“This could be a great product and I would love to have given it a 5 stars, but when it came to the assembly, the bed had a few mistakes and problems originated from the factory, which has let down the product in itself. I do like the bed a lot and I think it is a very good design, however, the design execution is not the best it could have been. I have to say that I have been doing woodwork and cabinet making for the last 12 years and my eye is trained to look and see how things should come together. In this bed, the central support comes a fraction too low, I am talking 5 mm. As it is, the weight of the mattress and the people on top, with time, will bow the softwood pine, downwards. Some of the pre-drilled holes in the wood planks for the screws did not align. They do not have dowels, if they did have a dowel in some of the planks, the screw holes would align perfectly, but without the dowels it becomes more difficult to make sure you are aligning the planks correctly for the screws to go in the right place. Finally, the slats should be about 1 cm longer to snug/fit better in the bed frame. Also, the screws that fix the slats to the lateral bed lengths should be drilled right in the middle of the lateral bed length for better strength and to protect the ends of the slats. It is my opinion that if these points were addressed, Get Laid Beds would have a 5 stars product in their hands. At the same time I have to complement their customer services as they were quite good in trying to resolve some of the issues when I first contacted them.”

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Posted 2 months ago

“Beautiful wooden beds, would highly recommend”

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Posted 2 months ago

“If you need to buy a bed this is the place to buy it from, the quality and the craftsmanship is absolutely superb also the after sales service is second to none if there were more firms like this on the internet there wouldn’t be a problem Kevin”

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Posted 2 months ago

“Excellent beds, mattresses and delivery service! 5 stars!”

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Posted 2 months ago

“Fantastic service! We selected the delivery with setup. The guys were precisely on time. They were polite, quick tidy and efficient. The bed is great perfect fit and very sturdy. Will definitely use GLB again.”

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Posted 2 months ago

“Excellent quality bed, well put together by two nice guys.”

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Posted 2 months ago

“Solid and very strong construction with top quality hardwood and excellent design and finish. We chose the White Knight space saver with rounded legs and two storage drawers in white. Delivery options very flexible to suit the customer's needs. We wanted to have the bed frame a week earlier to construct it before we took delivery of new mattress. Definitely would have given 5 stars but for a small issue with the central support counter-sunk screw holes being drilled on the wrong side which did not match with the printed instructions. Easily remedied by my partner, who has some carpentry knowledge. Very pleased with your company and would have no hesitation in recommending Get Laid Beds.”

Helpful Report

Posted 2 months ago

“I bought the Oxford bed in a superking size with coffee bean stain. It was very easy to assemble and is solid and strong. The customer service was excellent - so friendly on the phone and nothing was too much trouble. My bedroom is now a place of tranquility and peace and I am sleeping better than I have for a long time! My cats love it too!!”

Getlaidbeds.co.uk 5 star review on 26th September 2024

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Posted 3 months ago

“Ive ordered a frame bed but was too huge for my room so I asked them to change it to a smaller one and they accepted my request! V happy with quality as well.”

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Posted 3 months ago

“We're big fans of Getlaidbeds in our house. We've used their beds in our master bedroom and guest bedroom. The beds are well made and easy to assemble. Love the range of colours and customisation available.”

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Posted 3 months ago

“Once assembled the underbed storage boxes were a great looking product which complemented the matching bed and bedside tables I purchased from you last year. However, you really need to look at your self assembly and accompanying instructions. There was no indication online of the degree of construction required. The instructions were also very difficult to decipher and plain wrong on step 3 where you repeated the instructions for fitting the front together when you meant to explain that you should follow a similar approach to the back. Your description of how to fit the slats in was also incomplete. None of this is what I'd expect for a supposed premium product about which you make a great fuss on your website being handmade to order. You still get 3 stars because I am pleased with the final product though.”

Helpful Report

Posted 3 months ago

“Order at your peril. Delayed delivery followed by receipt of damaged goods. If a bed is packaged in ‘1 of 3’ boxes, all 3 boxes should be sent at the same time to fulfil the order.”

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Posted 3 months ago

Thank you for taking the time to share your feedback. We sincerely apologise for the delayed delivery and the inconvenience caused by the receipt of damaged goods. All 3 boxes were collected from us all together but somehow one was split to a different depot while in transit with the courier. We acknowledge that this has not met your expectations, and we deeply regret any frustration or inconvenience this may have caused. You have since requested to return your bed frame for a full refund. This has been arranged and the refund will be processed as soon as it has been confirmed as returned. Regards, The Escalations Team

Posted 2 months ago

“A beautiful finish; the parts fitted together perfectly, but precision was needed. It took us just under 2 hours, but we are novices. A very happy purchase, thank you.”

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Posted 3 months ago

“I am the most complaining, difficult person with the highest of standards. Get Laid Beds are great, and the product I ordered is wonderful.”

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Posted 3 months ago

“I'm now told my bed needs power tools to put together. In the meantime I worked for 10 hours to attempt to build it. It's impossible to turn the screws all the way in. It's a mess. I'm so angry and let down.”

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Posted 3 months ago

“Still not received under bed drawer - FedEx not very helpful??!!”

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Posted 3 months ago

Getlaidbeds.co.uk is rated 4.4 based on 1,726 reviews