“Ordered a wedding ring on 27th of december 2023, and the delivery estimation was on 8th of January 2024. By this day, 19th of January 2024, i didn't get my order. However it's very strange because they didn't answer me to my emails when i try to contact them, also the chatbot is awful because it's working only on google chrome. Really don't recommend that merchant if you have some plans and want to do your "big step"”
“Giving credit where it's due. Ring arrived on time. It looks as good in reality as it does on the website. The box is a basic black paper box, but I prefer it that way - why pay for a box that gets thrown out and wasted. The ring, incl. engraving, is flawless and would cost twice as much in a local shop. It arrived with white fibres caught in one of the gem clamps, probably from production. Will get these removed by a local jeweller, as well as the ring downsized (size M is strangely not available on the website, only M1/2). Overall great online shopping experience. The online ring building/customisation app is second to none. She said yes. ;)”
“Exceptional quality. I ordered my dad a hoop earring on the 4th dec. estimated delivery was for the 13th dec. Due to the busy time of year they emailed me saying their was a delay and delivery would be delayed till the 19th dec. I was concerned when I never received a shipping confirmation. I contacted Glamira and within an hour or so I got a reply saying that my order would be shipped by the 21st. Thankfully my dads xmas present arrived in time. ☺️
Date of experience: 03 January 2024”
“Exceptional quality and service
I recently purchased a product from GLAMIRA and I am extremely pleased with my purchase. The quality and craftsmanship of the product is exceptional. The gold is shiny and beautifully polished, giving it a luxurious and elegant look. The design of the product is timeless and classic, making it perfect for everyday wear or special occasions.
The fit is also perfect and comfortable.
The Product is a timeless piece that I know I will cherish for years to come.
I highly recommend GLAMIRA store for anyone looking for high-quality jewelry.
Date of experience: 28 December 2023”
“Really recommend it
Products are really good.
I like the idea that I can customize choozing metal and stones going with everybody's budget.
I've research the reviews about Glamira online and they were really positive. That's what motivated me to try. I got a ring for my wife three years ago and a new one earlier this month.
Glamira respects the delays and anytime I had a concern I contacted support team and they answer straight away.
The package comes with the jewelry packed with certified tag of authenticity to remove with a velvet sachet (if we want to place it in it) and the empty box (with light) to place it inside (it makes it absolutely stunning inside). It also comes with the certificate of authentication.
Engravement is free of charge and Glamira offers too a printable a gift certificate.
My wife loves them!
It is really worth it and safe!
Date of experience: 05 January 2024”
“Random engraving of a female name
Bought a nice looking ring with no engraving.
Unbelievable. What actually turned up was 2-3 sizes smaller than there own in-house ring sizer.
AND!
An engraving with 🖤VICKY🖤
Who the hell is Vicky🤷♂️
Ok. Accidents happened so I printed their return label and sent the item back
THEN!
I get an email saying the item does not meet their return requirement and that they are returning it back to me.
Not going to remove the engraving
Not going to resize.
Product itself seem ok for the price
Customer services rude and ignorant
And as for engraving the ring with a random female name is pure negligence
They don’t hold themselves accountable even though my order clearly states no engraving
Website and price are appealing but stay well clear
Date of experience: 15 December 2023”
“Without specific information about Glamira's pricing policies or the exact specifications of the rings you are comparing, it's challenging to provide a definitive answer. However, there are several factors that could contribute to the price difference between the two rings:
Material Costs: The use of different types of gold (yellow gold and white gold) may have different material costs. White gold often contains alloys like nickel or palladium to achieve its color, which can affect its price compared to yellow gold.
Labor and Craftsmanship: The complexity of the design, especially with different gold colors and a channel setting, may require more labor and skill, influencing the price.
Weight and Metal Thickness: The weight difference and metal thickness could affect the overall cost. A ring with less gold will naturally be less expensive.
Market Demand: If there's higher demand for one style over the other, it could impact the pricing.
Customization: If one of the rings involves more customization or special requests, it might contribute to a higher price.
Brand Perception: Some companies price their products based on brand positioning or perceived value.
To get a clear understanding of the price difference, it's recommended to contact Glamira directly. Ask them about the specific factors that contribute to the pricing of each ring. They may provide insights into the differences in materials, craftsmanship, or other relevant details. Additionally, reviewing the product descriptions and specifications on their website might offer more information about the rings' composition and design, helping you understand the pricing structure better.”
“SCAM SCAM SCAM
Much the same experience as others.
Firstly paid for express delivery to arrive in time for my wedding, the ring arrived 4 weeks after the wedding.
When it arrived it was the wrong size and such poor quality that I returned it within a couple of days.
I then received emails saying they then cancelled my return after a week?! (Which they then denied…
4 months later and over 100 emails I finally have my refund, after they claimed to “lost the returned item” which is sat in the Edinburgh DPD depot awaiting their collection.
This company is a complete scam. No phone lines, only email with replies telling you to “be patient”.
Avoid the hassle and pay for a reputable jeweller!!!
They even tried to remove my reviews online and comments on their social media pages.
729350907 (Order no)”
“I am absolutely in love with this ring that I ordered for my partner. The quality is nice and it looks even prettier to the real eyes than in the picture. Also, the customer service support team was very helpful and responded almost immediately when i needed to contact them in regards to a small change in my order. The tiny cute little pendant that came as a free gift with the ring is sooo adorable! I would definitely recommend Glamira to people and gladly order more from them!
Great product at good price
Giving credit where it's due. Ring arrived on time. It looks as good in reality as it does on the website. The box is a basic black paper box, but I prefer it that way - why pay for a box that gets thrown out and wasted. The ring, incl. engraving, is flawless and would cost twice as much in a local shop. It arrived with white fibres caught in one of the gem clamps, probably from production. Will get these removed by a local jeweller, as well as the ring downsized (size M is strangely not available on the website, only M1/2). Overall great online shopping experience. The online ring building/customisation app is second to none. She said yes. ;)”
“Very satisfied. I admit that after reading some bad reviews I've been a bit concerned but there was no reason to do so. The team was very responsive and friendly and I received my order at the precise date. The product is stunning and I will definitely buy again from Glamira.
Tip for consumers:
Legitimate to do online shopping for jewelry.”
“FRAUD with their returns - Return delivered, but Glamira refuse to collect the package back.
I made order of jewellery, with order no. 5332070257. Then after I received the product and I was not satisfied, I wanted to return the item, so followed all their return instructions... Then, when I sent the package back and checked the return shipping tracking information some days after, I found that the PACKAGE WAS DELIVERED BY DHL TO THEIR PLACE, BUT NOT COLLECTED BY GLAMIRA, SO IT WAS SENT BACK TO ME!!! (tracking no. is CU007165579SK, feel free to check to see).
It seems that their return address does not exist, or they just don't want to get the return package because they don't want to give the money back - which is criminal, based on the official business conditions and European business law.
I wrote them multiple messages about this problem, tried to call them, but there was no response at all.
It seems to me now that they are doing business in the way of criminal activity, they deceive customers, and so I would soon probably report them on available European authorities and also local state police office.
I already informed my bank about this fraud and so maybe they will help me to get my money back, with "chargeback" possibility.
For possible customers: I STRONGLY DO NOT RECOMMEND THIS SHOP, you can read above why...
For GLAMIRA: If you somehow see this and want to fix this bad situation, please finally check my order 5332070257 and send me back my money. I did all I should for return and you are acting like you do not exist.”
“I wouldnt recomend Glamira to my worst enemy. I ordered engagement- and weddingrings from Glamira but changed my mind after a couple days. Despite having a "generous returnpolicy " the whole process from me changing my mind until I had the money in return was 3 months. While I was planning a wedding (in need of the money Glamira was holding on to) I also hade to take a lot of time and energy to emailing Glamira (you cant reach them by phone) regarding this. I have never ever been in contact with such a scam company.”
“Absolutely amazing experience from beginning to end! I am blown away by my piece and it fits me so perfectly! I am a customer for life. Love Glamira and their unique styles that fit exactly who I am. Thank you so much for a stunning piece that was packaged and delivered with care! Let me not forget to mention the box my necklace came in had a built in light! I've never seen one like that before and just adds to the uniqueness of this company.
Thanks again Glamira!
10/10 recommend!”
“My wedding anniversary ring almost a year old now in in July 2020. I though, i revisit Glamira website and i give a review after wearing my ring EVERY DAY. This particular design proved to be excellent in every day wear. It's looks beautiful and nice size with my half a carat white sapphire. My stone is excellent cut and absolutely stunning in colour. Its clear yet gives a white glow. If you are into moonstones, you'll love white sapphire. I choose the best quality grade available from Glamira. They surely performed choosing this beautiful cut to set my design. I included my emerald diamond duo wedding band on my upload. My sapphire clearly outperformed my 30 years old wedding rings. It took a month to receive my order. No regrets as even my engraving turned out superior in clearness. I also received a free gift of pendant that was gifted away to my mum. Being my first order i received discounts as well. I am very happy customer and strongly recommend Glamira.”
“I recommend glamira my husband asked me at the wedding for Christmas and the rings arrived on December 26, were splendid, we received them late because of the delivery people who did not work on weekends, so they were received on Monday December 26, 2022 instead of Friday, December 23, 2022. So nothing to say in time all the same 5 stars, because the jewelry is beautiful, we know it was used as a printed sheet for the sizes, we were between 2 sizes for me and my husband and we took the size above as recommended in the description. sizes and we are delighted the Led case is very beautiful and a 2nd box is well studied to receive the rings without hassle, nothing to complain about DHL deliverers who deliver to the door. I'll put pictures for you I hope it will help you to choose.”
“I got engaged about 3 weeks ago and this is the perfect ring for me! The shape, the price, and the ability to customize was what attracted me most to it. I bought the white gold, white sapphire model and it looks so lovely on my hand! The only things I would have changed I realized is the cut of the stone doesn't do it for me at certain angles, but that's bound to happen when buying online. The band is also thicker than I was imagining on my finger but it looks great none-the-less.”
“The ring came, and it is gorgeous. It is, however, not what I expected. Because I needed a relatively large size (10, T.5) it threw the dimensions of the ring off, so it looks a lot thinner. My biggest problem, and the thing I'm quite upset about, is actually the main stone. The stone is a light stormy sky blue, not the nice oceanic sea blue of the site. I expect variations in colour because screens and colours aren't always the same, but there is a HUGE difference between sky blue and ocean blue. The engraving is very light and hard to read unless you're in the right light. The ring is quite smooth, and a pleasure to wear comfort-wise however. The Leola earrings that were meant to come with the ring as a free gift never came, instead I received a horrendous pendant. I mean, it was free, but still. Overall, I would probably not buy something from Glamira again. Not unless it was earrings or something. I certainly wouldn't order anything customised.”
“How many time you sent the email they never respond. I order two time and the first time I order the ring on December 22/2023 order number is 4162099399 ..after two days they email me back the system was error and I have to reorder again. But they said they will cancel the order No.
4162099399 and make a refunded for me. So I reorder on December 26/2023 ..the order number is 4162099399 again..(it look weird and why the same number)..in December 27 they cancel the order number 4162099399.. and I got refunded. But I paid two time with that order number .This is not my fault their system. I paid two time and one got one only refunded. They do not care. If they really care to the customer they have to find it out what is going on......I want my money back....and I am regular customer.. If they really care customer service they should recheck again..please help me to get my money $2785.55”
