Groupon Reviews

2.0 Rating 1,150 Reviews

23 %

of reviewers recommend Groupon

Company Reviews

Questions

Metrics

2.0

Based on 1,150 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Groupon deliver? How long does Groupon take to deliver? Does Groupon deliver on time? How is accuracy and good condition of items delivered by Groupon?

Returns

How is Groupon returns process?

Customer Service

How can I contact Groupon? How quickly does Groupon resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Groupon.

How long does Groupon take to deliver?

Helpful Report

(5 days ago)

Groupon normally delivers over 7 Days.

Helpful Report

(5 days ago)

100.00%

Industry Average

“ Product as described and good value and quick delivery ”

- Eleanor Hope

“ We recently ordered 2 items from Groupon, for Christmas, and had information on delivery dates within a few days of ordering, and the items came one within 4 days, the other was 5 days. All very acceptable as it was the weekend that we ordered them, so very good. Have checked the items, and happy and pleased with the great service. ”

- Anonymous

“ Great products and quick delivery. ”

- Tracy O

Groupon Reviews

Delivery - Fast