Herbies USA Express Reviews

Name: Herbies USA Express
Address: -, -, New York
Rating: 4.65

4.7 Rating 470 Reviews

92 %

of reviewers recommend Herbies USA Express

Company Reviews

Metrics

Info

4.7

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Herbies USA Express:

Welcome to Herbies USA Express, a brand-new project created by Herbies specifically for the needs of our U.S. customers. Consistency is a great thing, which is why we still guarantee the high quality of our seeds and your complete satisfaction. As an added bonus, packages are delivered within 48-72 hours (yep, you got it right!), and you can choose from a seed selection tailored for growing in the U.S.

Our mission is to be a friend to any grower wherever they live because our love for cannabis has no borders! Just like any friend, we’ll always be there, whether you need help with choosing seeds, are struggling with picking the right soil, or have any other issues along your growing journey.

At Herbies USA Express, we strive to be your companion throughout your experience, from buying the seeds to harvesting the buds. We’re learning every day to become a better version of ourselves – both as people and as professionals. Your freedom of choice and your privacy mean the world to us, so you don’t need to worry that your data will be transferred to a third party.

Visit Website

Phone:

8884270772

Email:

sales@herbiesheadshop.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, subtle packaging, and my seeds are growing beautifully. Will definitely order again!”

Helpful Report

Posted 1 year ago

“So I submitted a claim for some Blueberry Fast Version seeds that didn't germinate. Customer service was quick to answer but told me that I needed a bank transfer or bitcoin instead of credit card to pay for shipping. I asked why and they said because I purchased on worldwide site. But that wasn't true. I purchased on USA express site. I submitted proof and they still won't believe me. Herbies won't stand by the seed warranty. What a shame. I have been a loyal customer but doesn't matter with this company. Steer clear if you want a full service company.”

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Posted 1 year ago

“Can't get seeds by Credit Card from overseas, but Herbies has a US address where you send a check and get the seeds fast. Trying it out today.”

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Posted 1 year ago

“Herbies is the SHIT!!!! Was sceptical at first but the whole thing turned out to be a great experience!!!”

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Posted 1 year ago

“Second time ordering, first time ordering from the USA. Both times a great experience. This time ordering from the states, it only took 3 days from coast to coast. I got 3 Wedding Cake beans & they look really good. Will be growing one next month. No freebies and a little more expensive, but NO custom hassles ans did I say FAST delivery. Thanks Herbies.”

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Posted 1 year ago

“Delivery was very quick! My order got stopped from the worldwide site so am currently waiting for the refund to be finished but the online customer service was quick to help me. 2 of 2 germinated so far so I'm very pleased!”

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Posted 1 year ago

“They were expensive, slow, and full of conditions that came up only in their favor. I paid for a 10 to 16 days delivery I spoke with the sales representative asking for a delivery time, and He told me 10 to 16 days or that would refund me immediately, that is not true, herbies is holding my money and making me wait up to a month. On top of that they refund me by Bank transfer so which will take another 30 to 40 days, even when the sales representative made me pay via the Wise app, saying that I will receive the package/seeds faster than 10 to 16 days. I don't have the seeds, and I don't have my money so I can't buy somewhere else, they are holding my money for a very long period. This company is a scam, they are thieves, PLEASE THINK TWICE BEFORE PURCHASING HERE OR GIVING MONEY TO THIS PEOPLE, THEY DONT CARE FOR THE CUSTOMER, ONCE THEY HAVE YOUR MONEY YOU ARE BY YOURSELF. THIEVES, GIVE ME MY MONEY BACK NOW!”

Helpful Report

Posted 1 year ago

Hello Rodrigo, Thank you for the review. The order you've mentioned is not related to Herbies USA express, please place the review to the correct page. Also, we would have to insist you to clarify the reason for the spam-posting knowingly false accusations towards our company shortly Respectfully, Herbies

Posted 1 year ago

“Initially I was going to order off of worldwide but was having problems with there money transferring so op-ed out with there USA express mind you I really wanted the selection of seeds they had on worldwide as well but settled with what they had on USA express in my order I had ordered there indica strain zkittles which came with 3 freebies and so happened to be the more expensive seeds out of the 6 I got not one of them germinated a 0% germination rate I had gone on there claims site and put in my claim got the email stating i put my claim in to no responses going on one month now being the main strain I wanted to grow it's disappointing I really wouldn't be as disappointed if one germinated because at least I can work with it to make others but not one and not getting a responses back to claim was the cherry on top”

Helpful Report

Posted 1 year ago

Hello F.sanchez, Thank you for the review. It is true that our current selection on the USA express is a bit less variable than at our worldwide website, but we are constantly improving our service and in the selection as well, thus this should change in the future. As for the germination issue - we regret to hear that issue happened, we have not yet received any emails from you thus we will go ahead and email you shortly to offer an assistance with the issue. Rest assured - we'll do our best to help you Respectfully, Herbies

Posted 1 year ago

“Fast Shipping, nice seeds, nice selection but not even one freebie? I have used Herbies for years, and this is the only time I have not received a couple freebies. Probably last time I use them because of this. Fast service though!”

Helpful Report

Posted 1 year ago

“Do NOT use Herbies USA Express if the timing of shipping or if avoiding customs is important to you. Their website says, "orders typically arrive 48-72 hours after dispatch." This is false. My package is estimated to arrive 19 days after I paid. Even though I ordered through Herbies USA Express my shipment is still coming through international customs. Additionally, I do not recommend choosing from Herbies USA Express as opposed to Herbies Worldwide in an attempt to speed up shipping. I chose products specifically from the Herbies USA Express collection in order to avoid customs and receive my product quickly. Instead, my product is coming through international customs and is arriving 12 days later than was marketed. Lastly, their package-tracking website malfunctions and does not tell you when you need to be available to sign for the package. In summary, if timing of shipping and if a lack of customs involvement is important to you, then please avoid using Herbies USA Express.”

Helpful Report

Posted 1 year ago

Hello, Thank you for the review. We have checked all the information and cannot confirm the provided information - the package was only moving within the USA, and regretfully was delivered within 8 days instead of normal 2-3 days. After triple checking we can also state that the tracking service operates properly and reflects correct current information, did you use an alternative tracking method to that that package? Still, if any assistance is needed - please do not hesitate to contact us, we will always be happy to help Respectfully, Herbies

Posted 1 year ago

“I was sent 8 bad seeds out of 22. I've been going back and forth with customer service for 3 weeks now. 36 emails. I'm going to just wash my hands of this company and report to the Better Business Bureau. I have spoke with Nolan and been lied to at least 3 times. Buyer beware of Herbies!”

Helpful Report

Posted 1 year ago

Hello Cesare, Thank you for the review. We've checked our records and cannot confirm the statement regarding lie. Our manager followed up in strict accordance with our guarantees and have not made a single step aside, more over the compensation has been offered despite the inconvenient product handling methodics used. As follows, we would kindly ask you to clarify your statement - if there is any inconvenience present from our end, we will resolve that as soon as possible Respectfully, Herbies

Posted 1 year ago

“Herbies Worldwide is awesome which is why we tried Herbies USA. The seeds are extremely high priced (compared to worldwide), shipping was not as promised (had to call to locate order), no variety, can't reach customer service by phone and the chat person just gives incorrect information. You are unorganized with very poor customer service. No free seeds are offered and this isn't due to speedy delivery! I'm just going to wait until I can go back to Herbies Worldwide and use a credit card to order!! Can't tell you how disappointed I am, especially after bringing friends in to order.”

Helpful Report

Posted 1 year ago

Hello, Thank you for the review. We have checked all the information and apparently the order was properly delivered. We have also not received any inquiry from you, if any assistance required - please contact us and we'll do our best to help. Regarding the price difference - indeed, the prices are a bit different for worldwide and USA express options, however the shipping time differs as well. The bonus problem is being implemented for the USA express as well Please contact us anytime, we will be happy to assist with any issue or answer any questions, the email or the live chat on our website is both at your service, phone calls might indeed be limited Respectfully, Herbies

Posted 1 year ago

“Herbies has a great selection and top-notch delivery! I like the super fast delivery and so far there has been great communication (they are very friendly and helpful!). Unfortunately, of the 2 sets of seeds I purchased, 1 batch did not germinate (granddaddy purple - 0%) and 1 batch germinated very well (Do-Si-Do - 90%). I'm still in process to see if I can get something fixed about this, even if it's another similar variety (hopefully in the Purps family) either at a reduced rate or something. All-in-all, yes, I would recommend using Herbies again - 2 friends have told me they're great - just hoping to get help for this 1 batch - keep you posted!”

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Posted 1 year ago

“All seeds sprouted that I planted. Excellent and beautiful plants full of buds now. I will buy again for sure! Thank you Herbies!!”

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Posted 1 year ago

“Seed popped in 3 days !!! Growing good A+... shipping was fast also.”

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Posted 1 year ago

“So happy waiting on my second order to come. Glad I gave this company a chance planted on 2/14 and so far so good will keep you posted”

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Posted 1 year ago

“I got my order quickly now I know who I'm always order from great job”

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Posted 1 year ago

“Always have received my orders in full and faster than expected. This company has backed its germination guarentee and is now my go to seed bank 👌👌”

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Posted 1 year ago

“Bought 2 mimosa orange and 2 mimosa orange punch. As well as two freebies which was cool candy dawg and zkittles. Had problems with all them except mimosa orange punch. Those two are resilient, great vigorous growing, likes food early, needs her cal/mag if using distilled water, start it early to an avoid it and will never see the deficiency. All the other seeds sprouted but all died after two weeks they were all gone but the two and there in week 1 of flower right now with 60 day veg. I LST one and the other i mainlined so we’ll see which produces more but they stink to high heavens and gonna be lovely meds. But I gave three stars cause I never read a clause about refunded seeds but out of the four that died 2 were the freebies but that mimosa oranges weren’t cheap but thankfully the ones I really wanted orange punch made it so far through week 1 of flower and healthy as could be, gingers crossed.”

Helpful Report

Posted 1 year ago

Hello Jay, Thank you for the review. That is regretful to hear that you've run into that issue, we would be happy to provide you with all the possible assistance, please feel free to contact us anytime for a proper support Respectfully, Herbies

Posted 1 year ago

“Want to use my credit card”

Helpful Report

Posted 1 year ago

Hello, Thank you for the review. The payment methods available at the moment are listed on our website, USA express does accept credit cards and many other payment methods, you are most welcome to use the card Respectfully, Herbies

Posted 1 year ago

Herbies USA Express is rated 4.7 based on 470 reviews