Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,576 Reviews

94 %

of reviewers recommend Hidden Hearing

Company Reviews

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Metrics

4.7

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Right from the start of my contract I have found the service and visits of staff to be of the highest quality. If you need batteries they are sent out by return of post. The advice given by the audio specialists is always first-class and practical. I would recommend Hidden Hearing to anyone.”

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Posted 5 years ago

“I have nothing but praise for the service I have had over several years from Hidden Hearing.”

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Posted 5 years ago

“Callum did a very good job. The main point was that he told me frankly about the merits of going for a new set of hearing aids. It sounds expensive but it seems worth it so long as I upgrade before April 5th 2020 to obtain the 30% reduction. I ask myself is it worth it? I hadn't thought of electronics 'wearing out' but I think this was meant more of contrast between the present set and the newer technology. I continue with the possibility of hearing better with a new set . This may mean a second annual payment against loss etc which might be offset Thank you Stephen Gifford”

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Posted 5 years ago

“Tim was completely professional with my mother. She was difficult and angry because she was hoping he had a miracle hearing aid for her. My apologies to Tim.”

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Posted 5 years ago

“Satisfied with all aspects except the price of the product”

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Posted 5 years ago

“A most satisfying visit, I can even hear my clocks ticking, thank you.”

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Posted 5 years ago

“Prompt and curtious service very thorough.always try to keep my hearing at optimum performance and introducing new technology. Very impressed,Thank you.”

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(York) - Posted 5 years ago

“Very positive experience. Everyone is helpful, communicative and friendly. The advice I received was apt and the device I am using is the same as hearing normally (no magnification of external background noises or sharp wheezes etc). It is also very hard to detect that I am wearing one. One misfortune is that the device is super expensive and I hope I can make use of it for as long as possible. On the positive side, you get continued good service for no extra charge.”

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Posted 5 years ago

“Altered the lefthand aid to a smaller piece which is much more comfortable and an increase in volume in the upper register which suits my hearing loss better.”

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(Worthing) - Posted 5 years ago

“Wendy really listened to all my niggles and explained the technology. Adjustments are now excellent.”

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(Worthing) - Posted 5 years ago

“I saw Sam Lidington at your Banstead location. She was punctual, courteous and very knowledgeable about the hearing aids she was demonstrating. The only problem was one I had not anticipated i.e. the cost. I have since discovered from other providers that the charges are universal so I will have to put up with the hearing problems I encounter when there are other background noises, especially other people. Since I am now in my 80's this does not happen very often nowadays. Michael Dallison. I”

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Posted 5 years ago

“usual great service from your rep”

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Posted 5 years ago

“Very professional and impressive procedure. Thank you. Anthony Smith.”

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Posted 5 years ago

“Wonderful, educational informative and reassuring friendly staff.”

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(Cardiff) - Posted 5 years ago

“I am very satisfied with my hearing aids and the excellent service Grace provides when she visits me”

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Posted 5 years ago

“The initial consultation was efficient and well reasoned. I react very badly to any sort of pressurised selling, so I was pleased ! I will react further when I attend the fitting session next Monday..”

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Posted 5 years ago

“Prompt and professional service. Thorough hearing test, and good explanation of results. Very satisfied customer.”

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Posted 5 years ago

“It is now over a year since I became a client of Hidden Hearing. I have found their telephone services providing advice, batteries, bits and pieces etc. exemplary. for the occasional problem requiring a home visit from their rep. in my area, promptly attended to and problems dealt with on the spot - no complaints whatsoever, so far. In comparison the NHS is unfortunately rubbish.”

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Posted 5 years ago

“very good sales person but to expensive me.”

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Posted 5 years ago

“Excellent staff-informative & friendly.”

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Posted 5 years ago

Hidden Hearing is rated 4.7 based on 1,576 reviews