Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.71

4.7 Rating 1,574 Reviews

95 %

of reviewers recommend Hidden Hearing

Company Reviews

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Metrics

4.7

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01622355390

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have nothing but praise for the service I have had over several years from Hidden Hearing.”

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Posted 5 years ago

“Callum did a very good job. The main point was that he told me frankly about the merits of going for a new set of hearing aids. It sounds expensive but it seems worth it so long as I upgrade before April 5th 2020 to obtain the 30% reduction. I ask myself is it worth it? I hadn't thought of electronics 'wearing out' but I think this was meant more of contrast between the present set and the newer technology. I continue with the possibility of hearing better with a new set . This may mean a second annual payment against loss etc which might be offset Thank you Stephen Gifford”

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Posted 5 years ago

“Tim was completely professional with my mother. She was difficult and angry because she was hoping he had a miracle hearing aid for her. My apologies to Tim.”

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Posted 5 years ago

“Satisfied with all aspects except the price of the product”

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Posted 5 years ago

“A most satisfying visit, I can even hear my clocks ticking, thank you.”

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Posted 5 years ago

“Prompt and curtious service very thorough.always try to keep my hearing at optimum performance and introducing new technology. Very impressed,Thank you.”

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(York) - Posted 5 years ago

“Very positive experience. Everyone is helpful, communicative and friendly. The advice I received was apt and the device I am using is the same as hearing normally (no magnification of external background noises or sharp wheezes etc). It is also very hard to detect that I am wearing one. One misfortune is that the device is super expensive and I hope I can make use of it for as long as possible. On the positive side, you get continued good service for no extra charge.”

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Posted 5 years ago

“Altered the lefthand aid to a smaller piece which is much more comfortable and an increase in volume in the upper register which suits my hearing loss better.”

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(Worthing) - Posted 5 years ago

“Wendy really listened to all my niggles and explained the technology. Adjustments are now excellent.”

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(Worthing) - Posted 5 years ago

“I saw Sam Lidington at your Banstead location. She was punctual, courteous and very knowledgeable about the hearing aids she was demonstrating. The only problem was one I had not anticipated i.e. the cost. I have since discovered from other providers that the charges are universal so I will have to put up with the hearing problems I encounter when there are other background noises, especially other people. Since I am now in my 80's this does not happen very often nowadays. Michael Dallison. I”

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Posted 5 years ago

“usual great service from your rep”

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Posted 5 years ago

“Very professional and impressive procedure. Thank you. Anthony Smith.”

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Posted 5 years ago

“Wonderful, educational informative and reassuring friendly staff.”

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(Cardiff) - Posted 5 years ago

“I am very satisfied with my hearing aids and the excellent service Grace provides when she visits me”

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Posted 5 years ago

“The initial consultation was efficient and well reasoned. I react very badly to any sort of pressurised selling, so I was pleased ! I will react further when I attend the fitting session next Monday..”

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Posted 5 years ago

“Prompt and professional service. Thorough hearing test, and good explanation of results. Very satisfied customer.”

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Posted 5 years ago

“It is now over a year since I became a client of Hidden Hearing. I have found their telephone services providing advice, batteries, bits and pieces etc. exemplary. for the occasional problem requiring a home visit from their rep. in my area, promptly attended to and problems dealt with on the spot - no complaints whatsoever, so far. In comparison the NHS is unfortunately rubbish.”

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Posted 5 years ago

“very good sales person but to expensive me.”

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Posted 5 years ago

“Excellent staff-informative & friendly.”

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Posted 5 years ago

“So far very impressed but I prefer to wait till I have the hearing aids and tried them to give an accurate review. Brenda”

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Posted 5 years ago

Hidden Hearing is rated 4.7 based on 1,574 reviews