“I got my order on time. I ordered two of the Z Lok Combo’s. One works great the other not at all. It’s jammed and won’t budge. I love the one that works but think I should have two that work because that’s what I paid for. I saw this was a problem with other customers but I didn’t listen because I really wanted the product to work. I reached out for help and got no response back.”
“Excellent product but sadly no use as I bought it for my motorbike and it isn’t big enough to do anything but fit around the wheel spokes. I was hoping it would go over the swinging arm and wheel spokes so not really big enough for motorbikes. I see your reply but I have a lock and case that cost £279. Telling me you have taken on board my review and are making a larger one doesn’t really help as I have a lock that is no use to me.”
“So I've been using your product for a good couple of months and man I'm surprised when I first got this on how thick this lock is! Before I bought this product I've looked up all of the youtubers who broke this lock and I was surprised on how tough this lock is. Since then it's been nothing more than a peace of mind knowing that this lock is keeping those annoying POS thieves from stealing my ebike!”
“Hiplock make well above average bike security equipment, but one is in an arms race with the thieves. The D1000 lock is by far the robust lock, but it is heavy and fairly bulky, but probably the best way to ensure your bike is there, when you return. My beef is with the Insurance companies, the bike manufacturers and the Police who could all collaborate to do more to reduce bike theft. My last bike (as many of yours will be), was stolen by a professional, well at least somebody who makes their living from stealing bikes. The thieves were caught on CCTV, in Central London at the junction of a main road, who got out of their backpack a cordless angle grinder, to quickly 'liberate' my bike. It only takes 30-40 seconds. The bike which had a tracker went from Holborn, to Enfield to Cardiff and then two address in Birmingham. The organised crime gangs are clearly being allowed to get away with it. Had I had my new D1000 lock on the bike, it probably would not have been stolen, but anything less than the Sold Secure diamond level protection is pretty easy to steal, sadly.”
“Product has a great quality and it really protecta your bike. DX D-Lock is not too heavy, therefore you can bring it in your backpack, but DL chain is heavy as hell. DL can only be used at home, you won’t bring it with you I can assure. Both has a high safety and quality, can resist almost any kind of attack.”
“The delivery was prompt and the d1000 lock is perfect for my ebike and the carry case fits on my bike well thanks to hiplock supplying me extra straps for free.excellent service.”
“I bought a second Airlok as the first one worked so well and managed to keep a bike safe (despite some clear attempts to steal it using a baluster from our staircase as a lever!). Pleased with the product and the support service was really helpful: I was missing a washer and they promptly sent me another one.”
“Experience was Great. Easy Website, all items and information provided. Ordered the D1000 and within 2 day, knock knock at the door! Easy setup for lifetime warranty and key replacement. Definitely going order a mount for lock at home and another DLink for help around big poles, concrete etc.”
