Hobby Lobby Reviews

2.0 Rating 408 Reviews

21 %

of reviewers recommend Hobby Lobby

Company Reviews

Questions

Metrics

2.0

Based on 408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Hobby Lobby?

Helpful Report

(1 week ago)

You can contact Hobby Lobby by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

82.61%

Industry Average

“ That kind of customer service is just wonderful and why I love shopping this store. ”

- Kate Anderson

“ SHEILA at your FAIR LAKES STORE This employee at your store should be commended on her outstanding customer service Called store to check on laminating paper and Sheila went above and beyond to give me the answer Truly made my day TEN STARS FOR SHEILA ”

- KAREN B

“ I prefer Hobby Lobby for crafts. I make a lot of cards. I find that they carry items like steps dies and just more to choice from Always find more choice even card stock has more of a choice. I live in Connecticut . I guess it depends on what you want. The service has always been good workers helpful. ”

- Anonymous

Hobby Lobby Reviews

Customer Service - Good