HSBC Employee Reviews

Name: HSBC Employee
Rating: 1.57

1.6 Rating 665 Reviews

14 %

of reviewers recommend HSBC Employee

Company Reviews

Questions

Metrics

1.6

Based on 665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

Visit Website

Write Your review

Tell us how HSBC Employee made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HSBC Employee 5 star review on 8th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have banked with hsbc for 35years our family have never had a problem with this bank the staff have always been so helpfull .After reading some reviews i just cannot understand how so many people were dissapointed .Last week i was in the holderness road branch in HULL when i mentioned it was mine and my husbands 60th birthday the teller was so lovely she even sent us some boxed flowers which was a lovely touch its not something i thought a bank would do .Once again keep up the good work .”

Helpful Report

Posted 5 years ago

“Hsbc closed my sons account in Jan19. He was advised a cheque would be put in the post on the 1st Feb we are now on the 11th April. No money no cheque. 8 to calls no solution 11th april i have been advised the cheque will be put in the post today.”

Helpful Report

Posted 5 years ago

“Never open an HSBC bank account! The app is rubbishy I cant manage my direct debits or transfer money between accounts. Telephone customer service is a nightmare. Two hours on the phone trying to close my saver account and get it transferred to current account. The customer service personelle are in another country and don’t seem to know what they are doing, putting me on hold for long lengths of time. I am closing my account as soon as possible moving to another bank.”

Helpful Report

Posted 5 years ago

“Never use HSBC as a business account. It's an awful headache in every way possible.”

Helpful Report

Posted 5 years ago

“I got into big financial difficulties, with HSBC giving me massive credit card and overdraft limits. I had a couple of other credit cards too. Virgin Money at least stopped the interest on my credit card while I pay it off over the next 5 years. HSBC greedily charged me 16% on a consolidation loan for my debt with them. They are making around £10,000 in profit on the loan. And they love it. Scum.”

Helpful Report

Posted 5 years ago

“Today I was in 122 Finchley Road HSBC branch ,just to help one of my friend to open an account, The Lady Seema Panda ,she was very friendly, professional polite and helpful,she not only helped my friend to open an account,talking to me,when she learns I’m looking for a credit card, Seema after completing my friend’s account,helped me to get a credit card. She showed me how to apply for a credit card online and get a decision immediately,I never imagined it will be so easy and quick... I’m really happy with the service I got in the branch Thank you HSBC”

Helpful Report

Posted 5 years ago

“Why do you keep charging me for Hsbc advance card and overdraft services when I have spoken to you couple of times to cancel it due to my I’ll health that has caused my retirement and unable to pay. You deduct the money for life cover and critical illness cover which I never benefited. Why are you stressing me this way.”

Helpful Report

Posted 5 years ago

“The most bureaucratic bank in the world. Try to open an account with them and they will flood you with paperwork and passwords/codes for online banking. An absolute nightmare.”

Helpful Report

Posted 5 years ago

“Taking long time to review an account Seriously which bank takes 6 weeks to review an account and still tell to wait? More of a joke”

Helpful Report

Posted 5 years ago

“Do not like the new website. Writing too small for me and difficult to read being pale grey type not black. Too many boxes open, which made it very confusing for me as a senior citizens. May look to move our money elsewhere, at a site we can read without a magnifying glass.”

Helpful Report

Posted 5 years ago

“There is too much wrong with the High Street Banking *unts to cover in this short review. But, to those familiar with Star Wars - think of “the dark side”. Think of pure evil. That is my experience of HSBC and I despise them for what they have done to me. A truly wicked organisation.”

Helpful Report

Posted 5 years ago

“Worst bank ever”

Helpful Report

Posted 5 years ago

“HSBC may be "the world's local bank", but more notably they're the world's worst! I have never had a worse banking experience than with HSBC, they are unhelpful (especially to existing customers), uncompetitive (both in terms of lending rates and banking services) and moreover they're completely incompetent. Thankfully it's been years since I held a current account with this shameful institution (never again shall I make that mistake) but last week I foolishly applied for a 0% balance transfer credit card with them. I'll bullet-point the chaos that ensued to save time: - Nearly a week after my application, without providing even an email confirmation to acknowledge that they had received it, they finally contacted me by email to request further information. - Despite me passing a credit check with ease, they requested that I upload copies of my last 3 payslips and last 3 month's bank statements. In hindsight this was a ludicrous request considering I had passed the credit check, but I figured I was committed by this point so I obliged and uploaded the documents through their frustrating online service. - A further 2 working days after this (again, no email confirmation) I finally receive a call from their frankly downright rude and abrasive credit card team. They start by challenging my declared salary, insisting that they've 'done the math' and it adds up to less than I've declared. Now, like any normal human being on this planet, I know what my annual salary is - so I questioned what 'math' they had done to arrive at this bizarre conclusion. It transpires they are calculating my annual basic salary post-tax and post corporate deductibles (company benefits, pension, etc.). That's not right is it? Damn straight it's not right, in fact, I've been back to their online application screen since to check and it clearly states that they want your annual income BEFORE tax. In any case, there was no reasoning with this particular moron who was adamant they had read my payslips correctly (they hadn't - my salary before tax is clearly stated and if you multiply it by 12, guess what? it adds up to my declared annual income!). In less polite words than I'm using now I 'requested' that they cancel my application and swipe their 0% card somewhere other than a card reader. - 20 minutes later I applied online for a similar card with Santander. - My application was accepted immediately. The moral of this story is: DON'T EVER BANK WITH HSBC, EVER, FOR ANY REASON! With love, Sam”

Helpful Report

Posted 5 years ago

“I gave them 1 star but if I could I would have given minus 1 as they are so bloody bad, HSBC let thieves take money from my account £99.00 and £94.00 on the same day and the same amounts 14 days later. I had to visit the branch as trying to understand the operatives at the Indian call centre was like trying to knit fog. I started a dispute of trying to get the money back but it seems the fraudsters gave the bank false evidence and the bank found in their favor and took £386.00 from my account and paid the fraudsters. So we are moving our 3 accounts to another bank.”

Helpful Report

Posted 5 years ago

“Dreadful! I've been with them for over 20 years and they confiscated money from my account - bouncing all my Direct Debits and VAT payment. They confiscated the money because they needed more proof who I am - this was AFTER a visit to my local branch with my passport and utility bill and numerous phone calls and emails with the details.”

Helpful Report

Posted 5 years ago

“My credit card was stopped as requested after being lost and a new card issued with the same number! When my statement arrived I had a completely different number on this statement, no wonder my new card doesn’t work! Someone messed up.”

Helpful Report

Posted 5 years ago

“Applied for a business bank account online, had e mails to say the three shareholders had completed their actions. Then after about a month the application got deleted”

Helpful Report

Posted 5 years ago

“Applied for a business bank account online, spent a long time completing it, had e mails that the shareholders had completed their part and then everthing got deleted. A complete waste of time”

Helpful Report

Posted 5 years ago

“Horrible customer service, lack of physical locations, and a general don't give a f*** attitude.”

Helpful Report

Posted 5 years ago

“a female named pinky from banglore it seems.i can't believe such stupid dumb females are working with hsbc call centre uk.theres a confusion about my card number and suddenly she is saying about herself like am pinky and from banglore. y the fK should i know about her birth place? she should be solving my problem. i hope she comes out of her mental illness soon. illiterate F”

Helpful Report

Posted 5 years ago

HSBC Employee is rated 1.6 based on 665 reviews