Deliveroo Reviews

1.2 Rating 1,072 Reviews

4 %

of reviewers recommend Deliveroo

1.2

Based on 1,072 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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Does Deliveroo deliver on time?

(1 week ago)

Greater than 18% of reviewers feedback is Deliveroo normally delivers on time.

(1 week ago)

65.82%

Industry Average