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Deliveroo Reviews

1.2 Rating 1,078 Reviews
4 %
of reviewers recommend Deliveroo
1.2
Based on 1,078 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Deliveroo.
Does Deliveroo deliver on time?
(1 week ago)
Greater than 18% of reviewers feedback is Deliveroo normally delivers on time.
(1 week ago)
B-

Delivery - Average

65.28%
Industry Average