Ideal World Reviews

1.6 Rating 368 Reviews

12 %

of reviewers recommend Ideal World

Company Reviews

Questions

Metrics

1.6

Based on 368 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How quickly does Ideal World resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 46% of reviewers feedback is Ideal World takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

38.89%

Industry Average

“ Ordered a flosser which didn’t arrive after 10 days, so o emailed the customer service. ”

- RD

“ Waited 12 days for mirror dash cam sill not received it customer service engaged if I can't get though I will take it further quick enough to take orders and your MONEY the ones who take the orders can't put you through to customer service never buy anything of this mob again ”

- Tommy

“ Ordered on Sunday shut down on Monday so now I'm 179 out of pocket with no response no product no correspondence from this company what about my money you have taken and given me no explanation. Just take a customers money and run discusting service ”

- Shelly

Ideal World Reviews

Customer Service - Bad