Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a bit disappointed because even though I bought the acoustical level, I still hear sounds from the outside coming through the window. I think that the inserts are helping with temperature control but are not the best sound barrier. Sounds I hear are cars one block away as well as people's voices. The windows are completely sealed with not gaps. We'll see how well they do during the hot summer months.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Love it. Noise reduction was not 75% I’d say it’s about 50%.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“The company was the most organized i have dealt with in awhile. Their explainations in there written communication was clear and detailed. The only thing they did not show was how to fit the corners on the initial installation. But a follow was quickly replied to and answered my question. The sales person was not to clear but all the info they sent was great. I would highly recommend them.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“The insert didn't cut down the street noise. Sorry I spent that much money for such a poor result.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi Deborah, thank you for your review. We are sorry to hear you are disappointed with your noise reduction. It looks like our support team has reached out to you. We look forward to assisting you with finding ways to improve the performance of your acoustic inserts.

Posted 3 years ago

“We are pleased with every aspect of our one large Indow window insert. It looks great and is working well to keep our laundry room insulated from the cold. We think you make an amazing product! The staff support was super. Our window has an irregular masonry/grout frame surface and we were skeptical that we could get a good seal—but we did!.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Barbara. Thank you for your feedback and for giving Indow a chance to make your laundry room comfortable! We are glad to hear that your Indow insert is keeping the space warm.

Posted 3 years ago

“Both Mary Ann and I are very happy with the Indow inserts we ordered. They do reduce exterior noise by about one-half. They reduce drafts by a noticeable amount. We highly recommend them. The Indows arrived very well packed. Paul and Mary Ann Hart”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Paul and Mary Ann. Thank you for sharing your feedback with us. We are very happy to hear that you are getting great draft and noise reduction thanks to your Indow inserts!

Posted 3 years ago

“I never thought they would work as well as they do. Our room is so quite now! I am so glad I saw your advertisement.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Karen. Thank you for putting your trust into Indow to reduce the noise coming through your windows. We are thrilled to hear how well your Acoustic Grade Indow inserts are performing!

Posted 3 years ago

“The inserts came in a very well designed protective package. My inserts were large, and with size came a more challenging installation. I am glad I purchased ahead a pair of cheap glass suction cups; I am not sure the install would have gone well without it. Once installed, you hardly see it is there (which is good!). We purchased the inserts mostly for noise reduction, and it appears to be doing a fine job. Would recommend, especially in the case of an older home without insulated glass panels or somewhat crooked frames.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Frederic. Thank you for sharing your feedback with us. Indow takes preservation of original window seriously, and our system allows us to accommodate out-of-square frames. We are happy to hear that you are getting good noise reduction from your Acoustic Grade Indow inserts!

Posted 3 years ago

“Indow folks are great to work with. The product works. Noise was reduced considerably. And you can't very well tell the inserts are there!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Ron. Thank you for your feedback and these beautiful pictures! We are thrilled to hear that you are enjoying the performance and subtle look of your Indow inserts.

Posted 3 years ago

“Only installed for a little over a month, they definitely stop the drafts and reduce outside noise.”

Helpful Report

(Dealer) - Posted 3 years ago

Hi, Bill. Thank you for this feedback. We are glad to hear you are getting good noise and draft reduction thanks to your Standard Grade Indow inserts!

Posted 3 years ago

“The acoustic insert made the sound produced by the HVAC near my window almost imperceptible. When I hear it, it's because of some very low frequencies the compressor produce at full capacity, but even then, that sound is less distracting because all the other frequencies are essentially blocked. So no more on and off fan or metallic sounds to attract my attention.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Olivier. Thank you for sharing this important feedback with us. Identifying the exact source of noise when discussing your windows with your Indow representative allow them to determine if Indow inserts are the best solution for your intended application. We are happy to hear that you are getting great noise reduction from your Acoustic Grade Indow insert!

Posted 3 years ago

“The Indow inserts have reduced street noise, since installed, there is no audible white noise, sirens are heard muffled or as if distant, vehicles that turn sirens right below the building are heard but the decibel level does not startle, same for truck reverse alarms nearby. The echos of street sounds are also reduced considerably, for example, three blocks away sounds like sirens and motorcycles are barely audible. Black trimming makes the inserts look as if part of the original window. The outer tape in window 2 was not entirely sealing on both sides, but within days and after adjusting to the prevailing temperature, molded themselves to the irregular wall. It took longer than expected to install as I was unaware these came with a safety chain and by chance I had a drill handy. I believe the safety chain aspect needs to be mentioned early on to customers, and shown on product videos, it was an entire surprise to me and had I not borrowed a drill the previous week for other purposes, I would not have been able to install "out of the box" as I thought could be done or as it seemed on the installation videos.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thank you for taking the time to share your feedback and this picture. We are thrilled to hear how well your Indow inserts are reducing the traffic noise through your windows! Thank you for your suggestion. We love to hear from our clients so we can continue to improve our service and product.

Posted 3 years ago

“The window inserts do the trick, we live in NYC, over a major trafficked road and the noise from the outside has certainly reduced by at least 50%. You can still hear ambulances and sirens, but they look as they are distant, not right in your bedroom.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hello and thank you for sharing your feedback with us. We are thrilled to hear your bedroom is once again quiet thanks to your Acoustic Grade Indow inserts!

Posted 3 years ago

“I would definitely recommend the Indow inserts for street noise. While the inserts don't eliminate noise altogether from my double-paned, the sound has been reduced dramatically, particularly higher-pitched sounds, particularly on rainy nights, etc.. My sleep has improved. Coupled with other noise-reduction measures, this has really helped a lot. The inserts are otherwise barely noticeable. Also, it being winter-time, I noticed an immediate change with drafts.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thank you for sharing your impressions of your Indow inserts with us. We are thrilled to hear that you are getting both draft and great noise reduction with your Acoustic Grade Indow inserts!

Posted 3 years ago

“I was looking for something to help reduce sound from the street. The Indow acoustic insert has helped a lot! The ordering, delivery, and installation process were great. Lots a communication before, during, and after. Respect for the customer the way it should be. Happy!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Gerry. Thank you for sharing your feedback with us. We are glad to hear you had a great experience working with the Indow team and that you are enjoying the noise reduction provided by your Acoustic Grade Indow insert!

Posted 3 years ago

“easy to install, they really dull the noise of the traffic.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Sherry. Thank you for sharing this feedback. We are happy to hear that your Acoustic Grade Indow insert is doing a great job reducing the traffic noise.

Posted 3 years ago

“All inserts fit correctly, were easy to install and are working as advertised.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thank you for your feedback, Win. We are happy to hear that your Indow inserts were easy to install and you are enjoying their performance!

Posted 3 years ago

“Two of the three inserts were easy to install and prevented frost from forming on the outside glass. The third one was difficult to install because it is was cut too large by about 1/8". It took extra hard pushing and smushing the rubber cushions to the max. As a result, leaks allowed frost to build up on the exterior glass window. So, I tucked in rope window caulk around its perimeter. It helped a bit, but the Indow is bowed due to being oversized.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“My application is a “skylight”. I have no frame support other than a hole insert. I asked and order specifications call for 2 “D” rings on ends so that I can manage the inset from either side. I have just 1 “D” ring poorly placed and not able to set the Indow insert straight in the skylight hole. I have the window shoved up in the hole, but not sure it is a correct fit. The Indow arrived without hardware - that was quickly corrected and pins shipped shortly after. I am waiting for someone to FaceTime me so that they can look at my skylight fit. I have it jammed in the hole for now. —- Initial customer service was fantastic. They even helped me with measurements over the phone. Just not sure my Indow is fitting as it should. — shipping and packaging was very good”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Susan. Thank you for sharing your feedback with us. We are happy to hear that you were satisfied with the packaging and shipping of your completed insert and that you have a positive experience working with the Indow team. Your Fit Specialist, Brandon, has been notified that you would like to discuss the fit of your insert. He will be connecting with you soon. He will also discuss sending a second D-ring to you.

Posted 3 years ago

“I'm very happy with the inserts. I have had them for several months now and they are so clear you don't even notice them. Then blend in perfectly and have made a huge difference in some very drafty windows we have. Will definitely be buying some more! Thanks”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Alex. Thank you for sharing your thoughts on your Indow inserts with us. We are glad to hear that you are enjoying the performance and subtle look of your Indow inserts!

Posted 3 years ago

Indow is rated 4.5 based on 1,496 reviews