ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“communication A+ cant say I was too pleased with 2 expensive KD55X9005BBU TV's arrived damaged”

Helpful Report

Posted 9 years ago

“parcel was just left in front of the door with a tub put over it that did not cover the box therefore it was in plain view as our house is at the end of the road in a close, and our door is clearly visible .anyone driving up or walking past could see it , there are three wheelie bins in the garden behind the hedge two recycling bins one of which the driver could have used and put a card through the door to tell us where it was that clearly did not occur to him”

Helpful Report

Posted 9 years ago

“The timing of the delivery was quick and before the given time frame. Unfortunately it arrived with no one in and was left outside , a huge box outside my front door for anyone to take if they felt that way inclined. Luckily noone made that choice!”

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Posted 9 years ago

“Pleasant delivery man who gave speedy service”

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Posted 9 years ago

“I arranged my parcel paid extra for labels tbe other end it was collected on the 13th feb and i didnt receive it until the 18th feb i paid next dat delivery wasnt impressed then coukdnt find out why after lots of phone calls you had the wrong address with post code”

Helpful Report

Posted 9 years ago

“I find you 2 extremes. Very good and very poor! I love the way I can say to people that you give a 1 hour slot for collection and your prices for larger items is excellent. Also delivery is fast and good mostly. The problem I have is when things go wrong. I have even emailed to the highest person and got no reply. You lost a parcel back in early January and I have still not been recompensed for it. Everyt time i try to ring Milton Keynes as told I cant get through and have waited indefinitely! I also had a problem when I tried to see why an item hadnt arrived> I couldnt check the address on the invoice only the postcode. It had gone to the wrong house because I put the wrong number. I also have had a problem when wantimg to cancel for various reasons. The only way I have been able to get my money back is through paypal.”

Helpful Report

Posted 9 years ago

“Parcel not received, nothing signed but say I signed for it , scammers please beware !!! I have requested the proof of signature but not received !!”

Helpful Report

Posted 9 years ago

“Took 4 days to collect, and kept changing the pick-up date on the tracker. Didn't answer the phone for 4 days nor reply to emails. The return of the same parcel also took 3 days to collect. And on my previous iPost experience they failed to deliver on a Friday and said it would therefore be at their depot until Tuesday (after a Bank Holiday Monday) so I gave up and went to the depot myself to collect it. Their prices are low but unfortunately I can see why.”

Helpful Report

Posted 9 years ago

“Bloody useless. Don't use these people!! Didn't even deliver my parcel I had to go out of my way to get it from.the Depo 2 days after it was due to be deliverd by next day delivery!!!”

Helpful Report

Posted 9 years ago

“I have had several experiences with the Uk-Mail owned company. I have also dealt with most other courier firms. I hold the opinion that a review is based on the experience with a local delivery driver. if the collection/delivery driver in your area actually cares then the service tends to be great. My driver for UK-mail seemingly does not care about his job or his customers. One occasion I waited in two days in a row promised that the driver would collect a large item, he did not. What makes it worse is he actually delivered to the same address on the 2nd day though didn't knock the door, just dumped the parcel at the doorstep. I suspect he didn't want to collect such a cumbersome item... This has happened twice now, he can't be bothered to actually deliver the goods. I am sure he gets home earlier though! then the 3rd day he finally arrives with no explanation as to why he is 48 hours late for the collection. Wont be using this company again....”

Helpful Report

Posted 9 years ago

“As no one was in the driver left the parcel on the front door step in full view of passers by, we were lucky it wasn't stolen.”

Helpful Report

Posted 9 years ago

“Delivery scheduled between 5pm and 6pm, unfortunately ran late and not delivered until 7.15pm. A component in the carton was damaged, however the carton was in poor condition when despatched, and until I hear from the sender cannot comment on whether the damage was likely to have been caused on this delivery”

Helpful Report

Posted 9 years ago

“Great if nothing goes wrong, but a complete nightmare if it does. I've been waiting two months to get a consignment delivered (40540090038639) and the support team won't even respond to my emails. The fact that you can't even speak to someone in the event of an escalated complaint is shocking. I will be writing to the MD of UK Mail if I don't get a reply shortly. Having used iPost quite a lot, I now feel very disappointed and let down.”

Helpful Report

Posted 9 years ago

“You didn't deliver the parcel yesterday as your email claims. I rang you to change the delivery to today which you confirmed to me via email. So you sending me an email prompting a review to comment on a delivery that hasn't yet occurred might indicate a slight problem with your system? Good luck.”

Helpful Report

Posted 9 years ago

“Delivery driver was friendly and pointed out that the box had gotten wet at some point and noted it down on the machine. The box was quite soggy and luckily my item hadnt gotten wet but as it was a fragile item it had been damaged. Luckily I managed to fix the item which was a gift.”

Helpful Report

Posted 9 years ago

“After two days of messages saying it would be delivered it arrived on second day so two days spent in with three young children so diappointed”

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Posted 9 years ago

“I'm reasonably happy but could be faster”

Helpful Report

Posted 9 years ago

“I am sorry to have to write this, but without any doubt, this is the worst postal service I have ever used. My parcel wasn't collected before 1pm which is the service I paid for. It then wasn't delivered the next day which I also paid for. It was also then delivered to the wrong address! It looked liked it had been battered to death, so it was therefore opened in front of the delivery driver, and sure enough a peice of metal was missing from the light fitting. The driver checked his van but the peice was not in there so the light fitting cannot now be used. I tried to file a claim online, but got no email acknowledgement. I contacted UK mail as this was the number on my paypal receipt, only to be told that there was absolutely nothing they could do to help and I would have to continue with my online efforts! Even though it clearly wasn't working! After a lot of pleading the boy eventually said he would email Ipostparcels. I now have an email giving me a ref number, and another email telling me the case is now closed! On every single level the service has failed. I cannot think of another thing that could of gone wrong apart from you losing the parcel altogether. It would be very helpful if someone from customer services could contact me to help me get this sorted out. My name is Jo Tilson and my telephone number is 07711505216. My order number is 832413. Thanks”

Helpful Report

Posted 9 years ago

“Awful service. We were in waiting for the parcel. Driver didn't even bother to knock at door. An hour after parcel should have been delivered I decided to check the status online to be informed that it had been delivered and left in our porch. We don't even have a porch! My husband decided to check outside and found it dumped on our garden path in full view of the busy street. It was raining and the parcel was consequently wet and muddy. Seriously unimpressed”

Helpful Report

Posted 9 years ago

“Item just left on door step in plain view containing sensitive documents Little point posting a card through the letter box when I can see it lying there”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,498 reviews