ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

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“The first time they were on time to collect my parcels - they were four parcels collected at the very end of the day, 5.45pm, still need to be delivered so I'm not sure how they will get to international destination. Then yesterday, after I paid extra to let the parcel be collected between 8am-1pm, they didn't show up. I had to catch a flight at 4pm and leave the Country for two months so I left the parcel at my neighbour, but they didn't come to collect the parcel the all day. Not only I had waste all morning home, now I even have to bother my neighbour to be home in the next days HOPING that somebody will come and collect it. I'm now trying to get in touch with them and it is impossible to talk to somebody, the on-line form is terrible and it is not accepting my real order number, so only a waste of time and money. It is cheaper than others but now it is clear why it is. BETTER TO SPEND SOME EXTRA MONEY USING ANOTHER COMPANY!”

Helpful Report

Posted 10 years ago

“I AM STILL WAITING FOR MY PARCEL TO BE COLLECTED IT WAS MEANT TO BE COLLECTED ON THURSDAY 10TH APRIL BETWEEN 8-1 WHICH I MIGHT ADD I PAID EXTRA FOR,IT IS THE 2ND TIME I HAVE USED THE COMPANY THE 1ST TIME THE PARCEL WAS COLLECTED A DAY LATE AS WELL BUT THOUGHT WOULD GIVE IPOST THE BENEFIT OF THE DOUBT BUT I WILL DEFINALTY NOT BE USING YOU AGAIN.I WILL BE REQUESTING A REFUND FOR THE MONEY I PAID TO HAVE A TIME SLOT WHICH OF COURSE NEVER HAPPENED , I ALSO HAD EMAIL AFTER COMPLAINING YESTERDAY AND THEY SAID IT WOULD DEF BE PICKED UP TODAY IN THE TIME SLOT I REQUESTED AND NO SURPRISE IT STILL DIDNT I WILL DEFINALTY NOT BE RECOMMENDING OR USING THIS COMPANY AGAIN , SO PLEASE ALL STEER WELL CLEAR”

Helpful Report

Posted 10 years ago

“Whilst I was pleased that my parcel (containing chocolate) was not left outside (even though it wasn't raining) and was well wrapped, I was slightly concerned by the fact that the delivery driver had gone over my padlocked gates to gain access to the back of my house to deliver the parcel. Had my dog been out, I would not have been responsible for the outcome of him coming across a stranger in the garden. I did request that if I were not in the parcel be left with a neighbour, which was clearly printed on the parcel label but this for whatever reason did not happen. The neighbour had been in all day.”

Helpful Report

Posted 10 years ago

“Arrived 24 hours late to pick up.”

Helpful Report

Posted 10 years ago

“EBay seller used these cowboys to deliver parcel to me. The only email I received off ipostparcels was for this review. I had no ETA emails so I could make sure someone was in. So the driver thought the intelligent thing to do would be to leave my parcel on the doorstep. I had no idea this had happened until a week later when I contacted eBay seller asking where my item was. It was left on the doorstep and subsequently stolen as my front door is in full view of anyone passing by as I don't have a front yard. Don't use these idiots!”

Helpful Report

Posted 10 years ago

“The company that I ordered the product from (Eden Candles Ltd) sent me an email the previous day advising me that my order would be collected by a 24 hour courier on Tuesday 8th April and delivered Wednesday 9th April. And, that the parcel would have to be signed for. I arranged for someone to be in the house during the morning and was my self in the house from they left waiting for the delivery; when it hadn't arrived by 7pm I contacted the company to ask for an explanation. Naturally Eden Candles Ltd was very disappointed that the courier had let it, and me, down and told me that would investigate. I then left the house for a meeting and discovered that the parcel had been left outside my front door without a signature being asked for – hmmmm! I had to call the company back to let them know that the parcel had arrived – not very good service from your courier company.”

Helpful Report

Posted 10 years ago

“got a parcel drop off we were not in so i got a card to say item over gate when i got back no item what was wrong with asking a neighbor and more to the point it was a calibrated item that he supposedly through over the gate”

Helpful Report

Posted 10 years ago

“Brought”

Helpful Report

Posted 10 years ago

“Brought wrong parcel to door, had to find right parcel after told the parcel was addressed to a different street and had to repair that parcel on return to van as he split the bottom picking it up.”

Helpful Report

Posted 10 years ago

“Package was dumped outside front door with zero warning in full view of any passer by. Absolute miracle it wasn't stolen. Shame on you. Total disgrace of a service.”

Helpful Report

Posted 10 years ago

“Extremely poor service. Parcels did not come at the time that was paid for and overall was a very stressful experience. Thank god I had great communication from the person I bought from because your companies communication was shockingly awful. Will NEVER use again.”

Helpful Report

Posted 10 years ago

“Although the item was delivered successfully in the end it was pure luck, as collection was booked for the Friday but did not happen until the Monday. No communication from ipostparcels despite logging a query on the website.”

Helpful Report

Posted 10 years ago

“Courier missed collection yesterday and so far today no show.”

Helpful Report

Posted 10 years ago

“A very professional and efficient service”

Helpful Report

Posted 10 years ago

“The parcel was delivered on the expected day by a very presentable young man. Unfortunat;ly the outer cover, probably housing the delivery documents (invoice etc.) was very badly torn and whatever had been included under the label was no longer there I have no details therefore of the sender or a return address which will mean I will have to research this Harry S Martin 40 Clifton Street Failsworth M35 9EE”

Helpful Report

Posted 10 years ago

“I couldn't get the tracking number recognised and tried so many times until the courier actually came in (as I was trying) to deliver the parcel. Frustrating to say the least.”

Helpful Report

Posted 10 years ago

“Parcel was delivered to the incorrect address. Luckly the house where they delivered it to came and found my house and brought it to me.”

Helpful Report

Posted 10 years ago

“I arranged for a parcel to be collected from Skegness and delivered back to me. 3 emails (unanswered) and 4 phone calls later, it took a week for the collection to be made. VERY POOR SERVICE”

Helpful Report

Posted 10 years ago

“If you believe you need to keep up your high standards you are very much mistaken. For you to get to the level of poor would be quite an achievement. Your website is appalling, unfriendly, and when needing to raise multiple issues against the same order/consignment it is not possible, Issues often take between 6-8 hours to respond to, and given the nature of your service, are responded to well after it is feasible to take any action on the issue. This often causes delays in picking up the consignment, and thus causing delays to the delivery. The service provided does not cover the items paid for, for example if you pay for a collection to be made between certain hours it takes 4 attempts for the courier to arrive within that given timeslot. All in all if there was a zero rating, for your service, I would be close to giving it.”

Helpful Report

Posted 10 years ago

“Failed to deliver the item, contacted several times, total ignorance.”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,498 reviews