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Italian Lighting Centre Reviews

5.0 Rating 85 Reviews
100 %
of reviewers recommend Italian Lighting Centre
5.0
Based on 85 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
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Phone:

0) 2920707037

Email:

sales@italian-lighting-centre.co.uk

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I received individualized attention the moment I reached out to the Italian Lighting-centre. We discussed measurements, expectations, Italian glass, shipping and installation. I absolutely love my chandelier. It arrived very well protected (lots of glass pieces) and the assembly was very easy. My electrician had no challenges. It is a stunning piece.
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Posted 11 years ago
We recently bought online from Italian Lighting-centre the chandelier for our Brighton home, and that chandelier, that looks very nice on the photo, when we received it, appeared to be a real masterpiece ? work of the talented artist-designer and highly skilled craftsmen. Now we have a real crown in our living room. Planning to buy next 2 or 3 beautiful items soon. Excellent web, offering amazing, luxurious products and polite and effective service and customer support. Will highly recommend to anyone.
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Posted 11 years ago
We ordered 3 Murano glass chandeliers from the Italian Lighting Center and could not be happier with the quality of the chandeliers and the price we paid. When our installer required help putting the chandeliers together and hanging them, we were sent a step-by-step video showing how to do both. Whenever we had any questions we were able to call and talk with the owner of the company. Emails were answered promptly. We needed the chandeliers in time for the Thanksgiving and Christmas holiday celebrations, which required a rush order. Everything arrived on time as stated. We required replacement parts because our installer incorrectly put together the light bulb fixture and cracked one of the glass pieces. Not only did we receive replacements within a week, but without a request we also received extra pieces just in case the installer made another mistake. Highly recommended if looking for quality Italian glass lighting fixtures at good prices along with superior support and service.
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Posted 11 years ago
I purchased a lead crystal light from this company. I have been caught out before buying online and its difficult to see the quality of the light. Before ordering I telephoned them to ask lots of questions about the light. I then purchased the light and was kept informed regularly of the progress of the order. I was very pleased with the quality and will be ordering another light from them shortly.
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Posted 11 years ago
I ordered a beautiful Italian murano glass chandelier. I had lots of questions which the staff at Italian lighting were really helpful. The chandelier was just like in the picture only better. I would definitely order from them again!
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Posted 11 years ago
The creation of my chandelier took 4 weeks from conception to delivery. Carl had wonderful insight, advised me on the perfect size and design elements; together we created a chandelier that has become the conversation piece of my home. My husband was very skeptical, I am thrilled with the product and never doubted it would be spectacular. My electrician as very impressed with the quality of the wiring and said you couldn't find the same quality in the U.S.
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Posted 11 years ago
From first to last in locating and supplying a beautiful replacement lampshade for the one I stupidly broke, Kathryn Beavis and Carl Mallory were brilliant! Got me out of jail with the wife! Many thanks
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Posted 11 years ago
100% service, what more can i say.
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Posted 11 years ago
Very happy with this company. Love our chandelier - it's a talking piece as you walk into our house. Friendly service, clean & tidy work, very efficient. Would definitely recommend.
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Posted 11 years ago
I have been repeatedly ordering from the Italian Lighting-centre and every time my expectations were surpassed. Every piece I received is a true work of art: timeless and beautiful. The service is excellent too: prompt and courteous.
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Posted 11 years ago
I have ordered over 3 year time span some 4 Murano chandeliers from Italian Lighting Centre - I say WOW! These lights were ordered at different times and delivered each time without fuss & without problems; On each occasion when the lights arrived and were hung, they look perfect and were exactly what I ordered. If you are thinking of buying these beautiful lights from local stock, or from Italy, my advice is, don't. Go to Italian Lighting Centre abd experience their WOW factor. If you purchase from them, you can sure the service and delivery is without fuss, feed-back prompt, and the whole purchasing experience friendly and professional.
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Posted 11 years ago
Facilitated with ease our Sydney-based purchase of our Murano feature lights. Order process was simple, delivery only slightly delayed (from Italy to Sydney), and packaged to within an inch of their life so they could not get damaged in transit. And for a good price.
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Posted 11 years ago
I have ordered from this company twice and both times I have been pleased with the Customer Service experience as well as the products themselves. My lounge and dinning room lights (wall and ceiling) look stunning and are admired by visitors - indeed on several occasions I have been asked where did I get them from . I would certainly consider using Italian Lighting again.
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Posted 11 years ago
My Murano lights are beautiful and the staff at the lighting company were very helpful when my husband decided to look to see how things worked to put it up and broke a piece. The company with no hesitation got me a new piece as soon as possible. Everyone admires the lights when they visit.
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Posted 11 years ago
I was very impressed with the service I received. My purchase was sent directly from Italy and throughout the delivery period I was kept informed of the status. Product was delivered in perfect condition. Thankyou,
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Posted 11 years ago
My wife and I tried, in the San Francisco Bay Area, for five month to replace two broken Murano glass petals. After considerable time searching the internet we found the Italian Glass centre. Carl and Cathryn held our hands as, we with great skepticism, made our way through the process of purchasing, for the first time, something out of the United State. Our first experience was so successful that we then replaced the fixture that the petals went on. When a problem arose with the length of chain provided on the new fixture it was solved in a day. We whole highly recommend the Italian Glass centre
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Posted 11 years ago
a most helpful, glass samples supplied,ordering process. The made to order chandelier arrived within the quoted time and was installed most professionally. The quality of the product cannot be bettered.
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Posted 11 years ago
We received fantastic help and advice from kathryn in the lead up to placing our order. The installation by Paul was very professional and we are delighted with the result.
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Posted 11 years ago
A small piece of a big chandelier I own was hit and broken. I used another internet person who said they could supply another part so I sent a matching piece off of the fixture --- needless to say that was never responded to! I now needed to parts and thought what the heck and tried Italian Lighting-centre Not only were they the best in keeping me informed as to what was going on -- The matching replacement parts were perfect! It took about 6 weeks (as they told me it would). I will use them again should I have a need for their services. They were simply great.
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Posted 11 years ago
As an interior designer we are used to working closely with our suppliers, and working with Karen at Italian Lighting Centre was incredibly straight forward - exactly what you need on a large order. She could not have been more helpful and the light (a 6m tapering chandelier) arrived and was installed with no fuss. Perfect service and would recommend them highly.
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Posted 11 years ago
Italian Lighting Centre is rated 5.0 based on 85 reviews